Movies Anywhere (Formerly Disney Movies Anywhere) - Start Here

[ChadGregory]

FYI, my UV movies finally ported to iTunes, but they show a 1970 purchase date, so they are of course at the bottom of my 'recent' list.

[Alan Gordon]

Originally Posted by Gone Viral

Question for the people who wound up in other people's accounts last night: Did this issue resolve itself or did you have to start from scratch?

Someone named Minsung has a lot fewer movies than I do. I can't decide whether to start again or just wait.

I was on a "Greg" account briefly last night. I'm an honest guy, so I signed out and resigned into my account. Given that I had to redo setup again this morning, I might have gotten some movies out of it, but I could have screwed things up too, so ehh.

[Alan Gordon]

Originally Posted by Nordic4tKnight

I heard that Movies Anywhere movies won't play in 4K (they play in HD + HDR) on the Apple TV 4K even though it states 4K. Wonder if that is a bug.

Some do, some don't.

[Revolverblue85]

Everything is looking good on my end except some Vudu isn't transferring to iTunes just yet. Just bought BvS and it redeemed the extended and theatrical. Just not in iTunes yet. Patience


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[jr-porter]

Originally Posted by ryanmcv

Well, I just purchased a movie in iTunes (Rise of the Planet of the Apes) and it is NOT showing in my MA account. So that tells me that iTunes is not actually linked even though the MA site says it is.

Can someone else besides jr-porter go into their iTunes account and see if there is a "Disconnect" button for Movies Anywhere?

Received the following response in chat:
Thanks for letting us know you ran into this issue! You're not the first to have this same issue, so our developers got in touch with iTunes and this is unfortunately an issue happening on their end. They're hoping to have a fix by 1:00 PM PST. If the issue still occurs after that, we recommend reaching out to the iTunes Support Team directly.

[marcbird91]

does chromecast work with this

[kevin87]

I signed up on the new site, they send verification email... click the link and it tells me "Uh Oh! We couldn’t find the page. Check the spelling of the page address, or use search to find it."

Still worked though apparently, I got a welcome email after that and it lets me log in. Got the five bonus movies, even though I had 2 of them already and had no interest in Ice Age lol

[ryanmcv]

Originally Posted by jr-porter

Received the following response in chat:
Thanks for letting us know you ran into this issue! You're not the first to have this same issue, so our developers got in touch with iTunes and this is unfortunately an issue happening on their end. They're hoping to have a fix by 1:00 PM PST. If the issue still occurs after that, we recommend reaching out to the iTunes Support Team directly.

Thanks! I've been in the chat queue for almost an hour now.

[AZBrowncoat]

Anyone start a “best practices” thread or post yet? Haven’t started the process yet and wondering what snags to look for.


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[BlakkMajik3000]

Originally Posted by jr-porter

Received the following response in chat:

Thanks for letting us know you ran into this issue! You're not the first to have this same issue, so our developers got in touch with iTunes and this is unfortunately an issue happening on their end. They're hoping to have a fix by 1:00 PM PST. If the issue still occurs after that, we recommend reaching out to the iTunes Support Team directly.

I had the same issue. They told me it could take up to 24(!) hours. Said to reach out to them tomorrow if it’s still not resolved.


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[p w]

Originally Posted by Alan Gordon

Considering most F13 titles are Paramount, I suspect very few ported over.

"Kick-Ass" is Lionsgate. Once Lionsgate joins, I'm sure it'll probably port too.

lots of studios are missing dreamworks etc. just did a count of what ported from uv, not including tv series - just counting movies, only 70% of my titles ported. 600+ movies did not port to MA

for anyone wanting a hard count on your movies, check the roku app for MA and it shows the number of movies in your MA library.

[Chiefy]

What will happen to "working" movies if their ownership goes to non-participating studios down the road?

[veritas]

Originally Posted by Chiefy

What will happen to "working" movies if their ownership goes to non-participating studios down the road?

I went though their support page to contact warner brothers and all of their hyper links for digital copy support link to Sony who then complain that you are asking the wrong person..

[KenHurd]

Originally Posted by Chiefy

What will happen to "working" movies if their ownership goes to non-participating studios down the road?

I think that if they have already ported over into your Vudu, Amazon, etc. accounts, they should remain. But new purchases after that would not be MA until the studio joins. I was wondering about this myself with the Friday the 13th series. I redeemed those when I purchased the WB Blu-ray set, and it put all of those movies in my Vudu account. I don't know if the first 8 were ever listed as Warner, but now they say Paramount, and only Jason Goes to Hell, Jason X, Freddy vs. Jason, and Friday the 13th (2009) became MA.

[Blu350z]

Looking at my iTunes purchased list it went from 100ish to 216!! YAY this is awesome.

[kevin87]

Looking through my movies, not all of them are there but I guess that's like other saying it's taking them a while... but most noticeably is none of my Disney movies from DMA are showing up on MA.

I didn't bother connecting iTunes yet anyway because the only way iTunes works on my computer is to use a really old version and I know it won't let me connect anyway lol It is nice to see the movies I've gotten free from Amazon and Microsoft show up on Vudu though.

EDIT: DMA wasn't showing up because I had to migrate it... but when I sign into my DMA on MA to migrate it, it tells me "This account cannot be migrated. Please choose a different account to migrate." so I don't know now lol

[AnemicOak]

Originally Posted by whipnet

So who do you contact if the account verification email never comes. There is no support number or email that I can find.

The "Help" Center only assumes you have an account.

Bummer.

*

They could use a better layout for some things, but if you go to any of the questions in the help center and scroll down you'll see "Still looking for the right answer?" with email, phone and chat options (phone # posted below)...

Give us a call

833-466-8438

We are available for live support from 6:00 am - 8:00 pm PST.

[outcastjon]

Several of my iTunes stuff hasn't ported over to VUDU. For example Back to the future 1 and 2 have, but 3 hasn't. weird.

[IndyMLVC]

Originally Posted by iGlide

I had to close iTunes and relaunch. Once I did that the movies ported into iTunes was there.

I'm only on the phone. Doesn't work.

[jbloggs]

Originally Posted by AZBrowncoat

Anyone start a “best practices” thread or post yet? Haven’t started the process yet and wondering what snags to look for.


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I would suggest keep track of your existing movie library. Follow is fantastic information to creating your Movie collection list

Vudu -> https://plus.google.com/u/0/11593935...ts/BNqxydLQ5Wa

iTunes -> https://plus.google.com/u/0/11593935...ts/VzQBSw6mcX2