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Old 08-14-2019, 01:57 AM   #9081
DaBargainHunta DaBargainHunta is online now
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Movies Anywhere Care
@MAcustomercare

6m
We do not have an ETA as of yet, but rest assured we are adamantly working towards a solution!

https://twitter.com/MAcustomercare/s...55021592129536

I wonder WTH really happened.
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Old 08-14-2019, 03:46 AM   #9082
AZBrowncoat AZBrowncoat is online now
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Quote:
Originally Posted by DaBargainHunta View Post
Movies Anywhere Care
@MAcustomercare

6m
We do not have an ETA as of yet, but rest assured we are adamantly working towards a solution!

https://twitter.com/MAcustomercare/s...55021592129536

I wonder WTH really happened.
Someone forgot to feed the hamsters keeping servers up.
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Old 08-14-2019, 03:49 AM   #9083
randian randian is offline
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The website appears to be up for me. The glitch could be a regional thing.
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Old 08-14-2019, 03:58 AM   #9084
DaBargainHunta DaBargainHunta is online now
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Quote:
Originally Posted by randian View Post
The website appears to be up for me. The glitch could be a regional thing.
Have you tried watching or redeeming anything? That seems to be where people are having issues. (Obviously I don't recommend redeeming anything right now.)
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Old 08-14-2019, 04:02 AM   #9085
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I've had no issue watching movies over the last hour, though I don't know if it was ever down for me.
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Old 08-14-2019, 12:26 PM   #9086
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App is coming back slowly but surely, but I still have some blank movie icons (in My Movies) showing up.
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Old 08-14-2019, 12:56 PM   #9087
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Okay....Endgame is appearing on VUDU, but not on MA....

Edit, NVM. Had to unlink and relink accounts.

Last edited by Creed; 08-14-2019 at 01:33 PM.
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Old 08-15-2019, 08:07 PM   #9088
Crimson King Crimson King is offline
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Originally Posted by Crimson King View Post
App is coming back slowly but surely, but I still have some blank movie icons (in My Movies) showing up.
Still the same thing on my Android app, a good chunk of the movies are still blank icons, yet on my TV everything seems to be fine.
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Old 08-16-2019, 08:50 PM   #9089
Crimson King Crimson King is offline
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Quote:
Originally Posted by Crimson King View Post
Still the same thing on my Android app, a good chunk of the movies are still blank icons, yet on my TV everything seems to be fine.
Still the same thing going on, been several days now.
I've tried logging out than back in, still several blank movie icons ...
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Old 08-18-2019, 04:18 PM   #9090
BlakkMajik3000 BlakkMajik3000 is offline
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Quick question. I know that "gifting" yourself iTunes movies won't cause the 4K upgrade to kick in on MA. However, what if I buy a bundle? I'm asking because I currently have all three Hangover movies in HD, but iTunes has the trilogy on sale for $20 right now. If I buy the set, will the titles transfer to MA as 4K?

I know that when you buy a set that contains a movie you already own, you'll get a pop-up alerting you to that fact, but I'm not sure if the upgrade happens since you are technically "rebuying" a movie you already have.
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Old 08-18-2019, 04:22 PM   #9091
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Quote:
Originally Posted by BlakkMajik3000 View Post
Quick question. I know that "gifting" yourself iTunes movies won't cause the 4K upgrade to kick in on MA. However, what if I buy a bundle? I'm asking because I currently have all three Hangover movies in HD, but iTunes has the trilogy on sale for $20 right now. If I buy the set, will the titles transfer to MA as 4K?

I know that when you buy a set that contains a movie you already own, you'll get a pop-up alerting you to that fact, but I'm not sure if the upgrade happens since you are technically "rebuying" a movie you already have.
I think with bundles it only works if it doesn't end with .99
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Old 08-19-2019, 01:07 AM   #9092
BlakkMajik3000 BlakkMajik3000 is offline
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Originally Posted by grantramirez View Post
I think with bundles it only works if it doesn't end with .99
You are correct. I purchased a Sausage Party/This is the End bundle for 9.98 and the movies now show as 4k in MA (I already owned both in HD). However, after buying the Hangover Trilogy bundle for 19.99, the movies still show as HD.

This is an absolutely asinine rule.
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Old 08-19-2019, 04:39 AM   #9093
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My MA count just went down by 1. And when I went into Vudu Harry Potter and the Sorcerer's stone Extended was at the top. I redeemed those 2 years ago. It appears the extended version is not in MA (if it ever was? It shows on my transaction history for today).
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Old 08-19-2019, 06:42 AM   #9094
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Quote:
Originally Posted by flyry View Post
My MA count just went down by 1. And when I went into Vudu Harry Potter and the Sorcerer's stone Extended was at the top. I redeemed those 2 years ago. It appears the extended version is not in MA (if it ever was? It shows on my transaction history for today).
Sorcerer's Stone Extended is still in my MA account
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Old 08-19-2019, 03:46 PM   #9095
Alan Gordon Alan Gordon is offline
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Quote:
Originally Posted by flyry View Post
My MA count just went down by 1. And when I went into Vudu Harry Potter and the Sorcerer's stone Extended was at the top. I redeemed those 2 years ago. It appears the extended version is not in MA (if it ever was? It shows on my transaction history for today).
Disconnect VUDU from MA. Wait 10-15 minutes. Reconnect it.

BTW, this will port ALL your VUDU titles to MA (again). It usually only re-adds your upgrades in your recent transactions, but they're doing a lot at VUDU right now.

Last edited by Alan Gordon; 08-19-2019 at 09:13 PM.
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Old 08-19-2019, 11:40 PM   #9096
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Does anyone know what version of The Martian ports to iTunes if you redeem or purchase the extended edition?

I primarily watch through iTunes but they only have the theatrical version in 4K so I’m just curious what version would port there.
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Old 08-19-2019, 11:52 PM   #9097
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Originally Posted by cmcclure16 View Post
Does anyone know what version of The Martian ports to iTunes if you redeem or purchase the extended edition?

I primarily watch through iTunes but they only have the theatrical version in 4K so Iím just curious what version would port there.
iTunes only has the Martian extended in HD.
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Old 08-20-2019, 12:24 AM   #9098
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Does anyone have trouble disconnecting Vudu from Movies Anywhere? Vudu shows not connected but Movies Anywhere thinks it's still connected. Any advice is greatly appreciated.
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Old 08-20-2019, 12:35 AM   #9099
asmarterdj asmarterdj is online now
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Quote:
Originally Posted by MoWeb View Post
Does anyone have trouble disconnecting Vudu from Movies Anywhere? Vudu shows not connected but Movies Anywhere thinks it's still connected. Any advice is greatly appreciated.
Try disconnecting from Movies Anywhere's site, then reconnecting. That has worked for me in the past
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Old 08-20-2019, 12:42 AM   #9100
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Originally Posted by asmarterdj View Post
Try disconnecting from Movies Anywhere's site, then reconnecting. That has worked for me in the past
Good to go thanks
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