Best Wii U Game Deals


Best Wii U Game Deals, See All the Deals »
Top deals | New deals  
 All countries United States United Kingdom Canada Germany France Spain Italy Australia Japan
Skylanders: Trap Team (Wii U)
$99.99
 
Lego Jurassic World (Wii U)
$9.80
 
What's your next favorite movie?
Join our movie community to find out


Image from: Life of Pi (2012)

Go Back   Blu-ray Forum > Gaming > Nintendo > Wii U


Reply
 
Thread Tools Display Modes
Old 10-09-2015, 04:22 PM   #1
Boorah Boorah is offline
Active Member
 
Jun 2010
272
Default Invalid Disc Error

Hey everyone, was trying to boot up SSBWU with a friend yesterday, and the wii U will not load the disc. It says it's dirty and needs to be cleaned. The disc was pristine. Anyways I cleaned it with a microfiber cloth all the same but it still won't work. I called Nintendo support and they tell me that I've messed up the game somehow and will need to buy a new one. FAT CHANCE lol. Has this happened to anyone else? My other Wii U games work fine, and I know that I didn't damage Smash bros...
  Reply With Quote
Old 10-09-2015, 06:09 PM   #2
CuriousGamer CuriousGamer is offline
Active Member
 
CuriousGamer's Avatar
 
Jul 2012
East Yorkshire, England
414
Default

Quote:
Originally Posted by Boorah View Post
Hey everyone, was trying to boot up SSBWU with a friend yesterday, and the wii U will not load the disc. It says it's dirty and needs to be cleaned. The disc was pristine. Anyways I cleaned it with a microfiber cloth all the same but it still won't work. I called Nintendo support and they tell me that I've messed up the game somehow and will need to buy a new one. FAT CHANCE lol. Has this happened to anyone else? My other Wii U games work fine, and I know that I didn't damage Smash bros...
A quick look on Google suggests it's a rare problem, often it's all games that don't work though.
It might be something to do with the barcode in the middle, make sure it's intact and clean. Use something alcoholic (higher the better) if you don't have any cleaner to hand.
Else it's a dodgy disc or a failing disc drive, try another copy off Super Smash Bros if possible or try that disc in another system.
  Reply With Quote
Old 10-09-2015, 06:31 PM   #3
Boorah Boorah is offline
Active Member
 
Jun 2010
272
Default

Thanks for the reply. Anyways after some minor whining with Nintendo customer support they agreed to send me a free replacement after I send in the faulty disc (instead of the 40$ it normally costs to send in discs for repair after the 90 day warranty period). So I'm fine with that. Still don't know whats wrong with the disc. I gave it a thorough cleaning and it looks brand new, not that it looked bad before, but still nada.
  Reply With Quote
Old 10-15-2015, 06:57 AM   #4
jimidini jimidini is offline
Blu-ray Guru
 
jimidini's Avatar
 
Sep 2012
5
1870
424
7
3
Default

Quote:
Originally Posted by Boorah View Post
Still don't know whats wrong with the disc. I gave it a thorough cleaning and it looks brand new, not that it looked bad before, but still nada.
May also be your disc drive. In case you own many other games and all of them work, then it has to be the disc though. Really weird.

Did you buy it brand new? And did you use it before successfully?
  Reply With Quote
Old 10-16-2015, 02:50 AM   #5
Boorah Boorah is offline
Active Member
 
Jun 2010
272
Default

Quote:
Originally Posted by jimidini View Post
May also be your disc drive. In case you own many other games and all of them work, then it has to be the disc though. Really weird.

Did you buy it brand new? And did you use it before successfully?
Yea purchased new shortly after release and it's gotten sporadic play since then, normally when there is company around. All my other games work fine.
  Reply With Quote
Old 10-16-2015, 12:46 PM   #6
jimidini jimidini is offline
Blu-ray Guru
 
jimidini's Avatar
 
Sep 2012
5
1870
424
7
3
Default

Quote:
Originally Posted by Boorah View Post
Yea purchased new shortly after release and it's gotten sporadic play since then, normally when there is company around. All my other games work fine.
Now that's really weird. Do you have children? Maybe someone dropped the disc? Still if there are no scratches, it should work just fine.
  Reply With Quote
Reply
Go Back   Blu-ray Forum > Gaming > Nintendo > Wii U


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 06:55 PM.