List of technical issues on Shout/Scream BDs + Replacement Program information

[JohnCarpenterFan]

Title: Battle Beyond the Stars
Reason: Broken menu system (restricts abilites after selecting an extra)
Replacement Program: None

Title: Halloween II (Collector's Edition)/Same issue in Halloween: The Complete Collection
Reason: Original stereo mix is actually mono
Replacement Program: None

Title: Halloween 4: The Return of Michael Myers (Anchor Bay/Part of Halloween: The Complete Collection)
Reason: Out of sync audio
Replacement Program: Yes, contact ABEHalloween4@Starz.com with proof, name and mailing address.
How to identify: Faulty disc has black blackground, fixed disc has a fiery one

Title: Lifeforce (Collector's Edition)
Reason: Problematic audio on theatrical cut (fine on Arrow UK disc)
Replacement Program: None

Title: Day of the Dead (Collector's Edition)
Reason: Problematic sibilance issues on original mono mix (only track included)
Replacement Program: None

Title: Amityville 3-D (Part of The Amityville Horror Trilogy)
Reason: Wrong title screen, missing a 3D effect in later scene
Replacement Program: None

Title: The Comedy of Terrors (Part of The Vincent Price Collection II)
Reason: Missing footage in one scene (missing footage reinstated on Arrow UK disc)
Replacement Program: None

Title: Bruce Lee: The Legacy Collection
Reason: Initial run of the set contained what appeared to be upscales
Replacement Program: Yes, and all subsequent releases of the films appear to be true HD. Contact info@shoutfactory.com if affected.

Title: Fist of Fury (Part of the replacement Bruce Lee: The Legacy Collection)
Reason: Original Mandarin audio not accessible
Replacement Program: Yes, fixed on newer editions. Contact info@shoutfactory.com if affected.

Title: Body Bags (Collector's Edition)
Reason: Problematic sibilance issues on both 5.1 and 2.0 mixes
Replacement Program: None

Title: Ghoulies/Ghoulies II
Reason: Problematic sibilance issues on Ghoulies II
Replacement Program: None

Title: Stigmata
Reason: Audio drop-outs
Replacement Program: Yes. Contact info@shoutfactory.com if affected.
How to Identify: Old disc has A1 1 -B1 1 on teh bottom inner ring of the disc, replacement has A12 - B1 2.

Title: Army of Darkness (Collectors Edition)
Reason: Missing footage on both theatrical and international cuts. Brief hard matte visible on international cut for around ten seconds.
Replacement Program: Yes, missing footage included on newer editions although the hard matte still remains. Contact info@shoutfactory.com if affected.

Title: The Transformers: The Movie
Reason: Possibly encoded in wrong color space
Replacement Program: None

Title: Road House (Collector's Edition)
Reason: Possibly encoded in wrong color space
Replacement Program: None

Title: The Thing (Collector's Edition)
Reason: Out of sync 4.1 audio
Replacement Program: Yes, small portion of copies were affected. Contact info@shoutfactory.com if affected.
How to Identify: https://forum.blu-ray.com/showpost.p...postcount=3796

Title: Child's Play (Collector's Edition)
Reason: Channels reversed in stereo track
Replacement Program: Yes, general release still looks to be affected. Contact info@shoutfactory.com if affected.
How to Identify: Corrected disc has L0 L1 on bottom inner ring of disc.

Title: Dead Ringers (Collector's Edition)
Reason: Channels reversed in stereo tracks for both 1.66:1 and 1.78:1 versions
Replacement Program: Yes, general release still looks to be affected. Contact info@shoutfactory.com if affected.
How to Identify: Faulty discs have A1 1 - B1 1 on bottom inner ring of disc, corrected discs have L0 L1.

Title: Black Christmas (Collector's Edition)
Reason: Problematic sibilance issues on mono mix
Replacement Program: Yes, some copies may still be affected. Contact info@shoutfactory.com if affected.
How to Identify: Corrected disc has V2 printed at the end of text on disc face. Uncorrected does not.

Title: The Pink Panther (Part of The Pink Panther Film Collection)
Reason: Squashed video and forced subtitles for a song.
Replacement Program: None.
How to Identify: All discs affected.

Title: The Pink Panther Strikes Again (Part of The Pink Panther Film Collection)
Reason: Stereo track is actually mono and both mono and stereo tracks run at an incorrect pitch.
Replacement Program: None.
How to Identify: All discs affected.

Title: Revenge of the Pink Panther (Part of The Pink Panther Film Collection)
Reason: Missing sound effects in all tracks.
Replacement Program: None.
How to Identify: All discs affected.

Title: The Big Boss (Collector's Edition)
Reason: HoH subtitles are automatically selected on some players and can't be fixed using menu settings.
Replacement Program: None.
How to Identify: All discs affected.

Title: Revenge of the Pink Panther (Part of The Pink Panther Film Collection)
Reason: Missing sound effects in all tracks.
Replacement Program: None.
How to Identify: All discs affected.

Title: The Born Losers (Part of Billy Jack: The Complete Collection)
Reason: AIP opening can only play through scene selection.
Replacement Program: None.
How to Identify: All discs affected.

Title: Billy Jack (Part of Billy Jack: The Complete Collection)
Reason: Music incorrectly plays at end when there should be silence.
Replacement Program: None.
How to Identify: All discs affected.

Title: The Trial of Billy Jack (Part of Billy Jack: The Complete Collection)
Reason: Incorrect aspect ratio, missing scene.
Replacement Program: None.
How to Identify: All discs affected.

Title: Billy Jack Goes to Washington (Part of Billy Jack: The Complete Collection)
Reason: Constant framerate stutter.
Replacement Program: None.
How to Identify: All discs affected.

Title: Home for the Holidays
Reason: 5.1 track is actually 2.0.
Replacement Program: Yes. Contact info@shoutfactory.com if affected.
How to Identify: Corrected disc has V2 on label.

Title: Serial Mom (Collector's Edition)
Reason: Vertical black bar appears in one shot which isn't on international discs from the same master.
Replacement Program: None.
How to Identify: All discs affected.

Title: Drag Me to Hell (Collector's Edition)
Reason: Unrated Version incorrectly includes shots from the theatrical cut.
Replacement Program: Yes. Contact info@shoutfactory.com if affected.
How to Identify: Corrected disc has V2 on label.

If anyone could provide information on how to identify any faulty copies just by looking at the packaging/disc then that would be very helpful.

[El_Fez]

Well, that's handy. I only have a couple of those discs - and my Day was a freebie, so I'm not too freaked out about it. On the other hand, I might have to get Army of Darkness swapped - I bought mine right at release.

Anyone have a link about the issue?

[JohnCarpenterFan]

Originally Posted by El_Fez

Well, that's handy. I only have a couple of those discs - and my Day was a freebie, so I'm not too freaked out about it. On the other hand, I might have to get Army of Darkness swapped - I bought mine right at release.

Anyone have a link about the issue?

https://forum.blu-ray.com/showthread.php?t=263331

First post has all relevant information.

[cakefactory]

From the Halloween set thread's OP:

H4 replacement info

If you were affected by a Halloween 4 sync issue and would like a replacement disc sent to you, please follow these instructions:

In order to receive a replacement with the first batch being sent, send an e-mail to ABEHalloween4@Starz.com and include the following:

1) Proof of purchase (photo or scan of receipt or digital receipt from on-line retailer)
2) Your name
3) Mailing address

Your replacement disc will then be shipped to you.

So...this was a Shout release, but I'm not sure if it was exactly their fault, and AB was the company that was doing the replacements. I'm not sure if that is still a valid program. There was an easy way to tell if you had the faulty disc - the correct one had a flaming background on the disc art, while the incorrect one was black and matched all the other discs. (I think, I might have it backwards)

[thecalm_7]

Stigmata
Audio drop outs, replacement was available I thought

Army of Darkness had a disc replacement too

[Mystic]

Thank you for compiling this listing, and for kick-starting this effort. This will be very helpful!

[lilboyblu]

Thanks a lot for this, JCF. Wasn't even aware of the Halloween II mono "stereo" as I usually watch my (Moustapha Akkad Presents) Universal disc. Guess I'll continue to do just that and keep the Scream for the extras.

[NoirFan]

There's also an 'echo' effect on the audio in the theatrical version of Lifeforce (the Arrow disc doesn't have this issue). (And for the record, the Arrow disc of Comedy of Errors includes the missing frames.)

[painiac]

Super handy, thanks for this.

[lilboyblu]

Originally Posted by NoirFan

There's also an 'echo' effect on the audio in the theatrical version of Lifeforce (the Arrow disc doesn't have this issue). (And for the record, the Arrow disc of Comedy of Errors includes the missing frames.)

For Lifeforce, is that the first pressing, second pressing, or both of them?

[NoirFan]

I believe it's all of them, but you'd have to delve into the thread to be sure.

[MassiveMovieBuff]

Originally Posted by NoirFan

There's also an 'echo' effect on the audio in the theatrical version of Lifeforce (the Arrow disc doesn't have this issue). (And for the record, the Arrow disc of Comedy of Errors includes the missing frames.)

Thanks for the heads up on Lifeforce. Considered blind buying it. Glad I didn't

[NoirFan]

Someone asked about the audio on the second pressing on page 19 of the thread, but didn't get a definitive answer.

[NoirFan]

Originally Posted by MassiveMovieBuff

Thanks for the heads up on Lifeforce. Considered blind buying it. Glad I didn't

I wouldn't necessary let the issue be the only reason not to buy the film - the primary, director's cut has no audio issues. Here is a comparison of the two cuts, with spoilers.

[Smegma]

Nice. If you had the information about the tiny numbers on the ring that identify if a disc is the corrected or defective disc, that would be super to be able to add to the original post.

Example: for The Thing
https://forum.blu-ray.com/showpost.p...postcount=3796

[megafan2000]

Originally Posted by cakefactory

From the Halloween set thread's OP:

H4 replacement info

So...this was a Shout release, but I'm not sure if it was exactly their fault, and AB was the company that was doing the replacements. I'm not sure if that is still a valid program. There was an easy way to tell if you had the faulty disc - the correct one had a flaming background on the disc art, while the incorrect one was black and matched all the other discs. (I think, I might have it backwards)

This is correct. If your H4 disc matches the set you have the bad disc.

Also is there a thread like this for Disney or any other company for that matter?

[Martin_31]

Informative thread! That way members on here can make sure they got their replacement. I ordered The Thing directly from their website. I'm wondering if it's the correct disc.

[MassiveMovieBuff]

Originally Posted by Martin_31

Informative thread! That way members on here can make sure they got their replacement. I ordered The Thing directly from their website. I'm wondering if it's the correct disc.

It should be but I'd definitely still make sure

[DetroitSportsFan]

Originally Posted by JohnCarpenterFan

Title: Bruce Lee: The Legacy Collection
Reason: Initial run of the set contained what appeared to be upscales
Replacement Program: Yes, and all subsequent releases of the films don't have the same issue. Contact info@shoutfactory.com if affected.

The disc for one the films, Fist of Fury, was actually recalled a second time due to it missing the Mandarin mono track.

[Mystic]

Originally Posted by Martin_31

Informative thread! That way members on here can make sure they got their replacement. I ordered The Thing directly from their website. I'm wondering if it's the correct disc.

Scream caught the issue early on, and delayed the release date to correct the problem, however, some of the defective discs made their way into the hands of other retailers. You should have a good disc since you bought it directly from their website.