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Old 10-29-2018, 09:18 AM   #541
elvisranger elvisranger is offline
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I just got mine. I e-mailed them on September 1st, so I guess it took them almost two months to get them to Greece. So what should I be looking for on the new discs?

Last edited by elvisranger; 10-29-2018 at 09:29 AM.
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Old 10-29-2018, 11:27 AM   #542
malcy30 malcy30 is offline
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Quote:
Originally Posted by elvisranger View Post
I just got mine. I e-mailed them on September 1st, so I guess it took them almost two months to get them to Greece. So what should I be looking for on the new discs?
Sontaran Experiemnt
The audio on the originally disk was completely screwed, so now sounds okay.

Revenge of the Cybermen
Easiest spot for corrected disk is at end episode 1 in the credits the name of one of the actors is correctly spelled as Michael WISHER not incorrect WASHER.
They rebuilt the credits hence original spelling error.

There is though one remaining fault on the UK Revenge replacement disk as one of the new CGI effects is still missing (you can watch the episodes as broadcast or with new CGI).

This is only fixed on the US replacement disk.

I can’t see the BBC agreeing to do a 3rd round of replacements in the UK, especially as many people haven’t even received the existing replacements yet.
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Old 10-29-2018, 12:55 PM   #543
Mooza Mooza is offline
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My replacement disc 5 arrived today (in Scotland). This is 10 weeks after the original replacement which fixed disc 3 but contained another incorrect disc 5.
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Old 10-29-2018, 07:54 PM   #544
calico calico is offline
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Originally Posted by hariseldon View Post
Definitely earlier than mine, but at least the 'first in' request won this time.
I got a one-off 'damaged, return' in September that I put in a request.

The discs and booklet were fine, just box damage though -- not much recourse at this point unless there's someone who wants to unload the actual box/J-card and use binders/Amaray case?

Was there any kind of tracking number on the FedEx mailing label -- even if they aren't sending them to customers, FedEx usually notifies me of an incoming package -- seems odd to have Sign. Required and not tracking.
There were some identifying numbers but I don't think any of them were FedEx tracking codes. I was surprised as well. Once they actually sent it properly, it only took two days to arrive internationally.
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Old 10-29-2018, 10:14 PM   #545
Aclea Aclea is offline
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Still nuttin'....
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Old 10-29-2018, 10:32 PM   #546
derek_1999 derek_1999 is offline
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Quote:
Originally Posted by Aclea View Post
Still nuttin'....
Same here.
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Old 10-29-2018, 10:48 PM   #547
Aclea Aclea is offline
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They just don't like us over at Broadcasting House, do they?
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Old 10-29-2018, 10:57 PM   #548
DouglasJ DouglasJ is offline
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I emailed them about 10 days ago to chase my discs, and they arrived on Thursday.

Two discs loose in a soaking wet brown paper envelope.

Good stuff, BBC.
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Old 10-29-2018, 11:08 PM   #549
derek_1999 derek_1999 is offline
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Quote:
Originally Posted by Aclea View Post
They just don't like us over at Broadcasting House, do they?
Nope - I think we're on some type of 'no send' list
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Old 10-30-2018, 01:33 PM   #550
Aclea Aclea is offline
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Two weeks ago they said they'd go out last week. Emailed them again and now they say there was a 'slight delay' and they'll go out by the end of the week.

Yeah, I believe them.
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Old 10-30-2018, 02:21 PM   #551
derek_1999 derek_1999 is offline
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Quote:
Originally Posted by Aclea View Post
Two weeks ago they said they'd go out last week. Emailed them again and now they say there was a 'slight delay' and they'll go out by the end of the week.

Yeah, I believe them.
Similar to mine - mailed early last week and was told:

Quote:
You are on our list and your discs will be shipped next week

Regards

BBC DVD Support
So I guess it's time to wait out another week - and then mail on Monday, LOL.
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Old 11-04-2018, 03:20 PM   #552
ClassicCarNut ClassicCarNut is offline
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Got mine a couple of days ago in the US. The replacement discs looks identical numbers and all. However, as previously noted, disc five does have a correction to an actors name in the ending credits on episode 1. The actors name shouldn't be spelled "MICHAEL WIAHER" and should be spelled "MICHAEL WISHER".
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Old 11-04-2018, 05:32 PM   #553
The Valeyard The Valeyard is offline
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FedEx delivered a SECOND set of discs yesterday. I'm going to make sure these are corrected discs and then offer them to whomever is still waiting for copies. Gratis.
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Old 11-05-2018, 07:59 AM   #554
bradenklune bradenklune is offline
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Received assurance from the Beeb one month ago that my replacements had shipped. Still waiting.
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Old 11-05-2018, 12:56 PM   #555
KevinM KevinM is offline
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Does anyone know if current sets of this (if I purchased now on Amazon UK for instance) contain the corrected (both) discs?

Thanks...
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Old 11-05-2018, 03:07 PM   #556
derek_1999 derek_1999 is offline
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Quote:
Originally Posted by KevinM View Post
Does anyone know if current sets of this (if I purchased now on Amazon UK for instance) contain the corrected (both) discs?

Thanks...
It's OOP - so you won't find a copy on Amazon UK. You might find a copy somewhere - but they're going for silly prices.

Also (as far as I am aware), it sold out/went OOP before the new discs were pressed, so, any copy you do get (at scalper prices) will have the old discs.

Which means getting new ones from the BBC.

I am still waiting for mine

Last edited by derek_1999; 11-05-2018 at 03:36 PM.
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Old 11-05-2018, 04:29 PM   #557
malcy30 malcy30 is offline
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Plus also if you buy on resale you won’t have the original proof of purchase so theoretically not eligible for the replacement programme.
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Old 11-05-2018, 05:55 PM   #558
Aclea Aclea is offline
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Quote:
Originally Posted by derek_1999 View Post
I am still waiting for mine
Unless I've overdone the painkillers and am wildly hallucinating, mine finally turned up today. No paper sleeve but aside from a fingerprint on one disc no signs of damage.
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Old 11-05-2018, 06:58 PM   #559
derek_1999 derek_1999 is offline
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Quote:
Originally Posted by Aclea View Post
Unless I've overdone the painkillers and am wildly hallucinating, mine finally turned up today. No paper sleeve but aside from a fingerprint on one disc no signs of damage.
Damn you...




I guess the Beasts of Broadcasting House just have it in for me now...

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Old 11-05-2018, 07:18 PM   #560
Aclea Aclea is offline
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Maybe you should try what I did and give up shaving in protest until they deliver it. Did the trick for me...

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