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Go Back   Blu-ray Forum > Movies > Blu-ray Movies - International > Germany


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Old 01-10-2018, 04:00 AM   #1
takeasneededforpain takeasneededforpain is offline
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Jun 2014
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Default Medienhandel.at Question

Hello all.

So I just placed my first order with these guys and I ran into a bit of a problem.

One of the two things I ordered was listed as Low Stock with the Green tick, yet when the order confirmation came though via email, it changed to 'Not in Stock'...

How can I contact them to say "just ship me the one thing that's available then and don't charge me for the other thing."

As there appears to be no Edit Order feature in my account order history.
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TOXICSHOCK (01-10-2018)
Old 01-10-2018, 03:43 PM   #2
TOXICSHOCK TOXICSHOCK is offline
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Quote:
Originally Posted by takeasneededforpain View Post
Hello all.

So I just placed my first order with these guys and I ran into a bit of a problem.

One of the two things I ordered was listed as Low Stock with the Green tick, yet when the order confirmation came though via email, it changed to 'Not in Stock'...

How can I contact them to say "just ship me the one thing that's available then and don't charge me for the other thing."

As there appears to be no Edit Order feature in my account order history.
I've ordered from them at least 5 times. My last order had this problem. Low stock could mean one in stock which happened when I ordered a City of the Living Dead limited bust edition. It was yellow when I ordered it and then when I got the email confirmation, it said out of stock (meaning I got the last one). You ordered the last one they had in stock.

If you still want to cancel the item, you can email them and try, but it usually takes a while for them to reply.
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