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Go Back   Blu-ray Forum > Blu-ray > Blu-ray Technology and Future Technology

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Old 01-29-2008, 06:04 PM   #1
makeusleep makeusleep is offline
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Jul 2007
Default Netflix not listening to their customers

It seems as though Netflix does not want to order more Blu-Ray titles in spite of their customers. I am not suprised by this action, on March 26, 2007, Founder and CEO of Netflix Reed Hastings joined the Board of Directors at Microsoft.
http://www.microsoft.com/presspass/b...s/default.mspx

With Microsoft's money and influence it seems as though Netflix and Reed Hastings do not care what their customers want. Instead they are telling us to go buy a LG box so we can download 720p and Dolby Digital.

"Reed's track record for delivering innovative and disruptive technologies to market is very impressive," said Microsoft chairman Bill Gates. "With his rich consumer and technology background, he will be a tremendous addition to our board."

"There are very few companies that rival Microsoft's impact on the way millions of people live, work and play around the world," Hastings said. "I look forward to working with Microsoft's esteemed group of board members to help shape the direction of the company as it continues to tackle the biggest industry challenges and opportunities."
http://www.hackingnetflix.com/2007/0...x_ceo_ree.html

If you recall Netflix stock plunged back in July 2007...
"For the first time in their eight-year history, Netflix (NFLX) subscribers declined in numbers for a quarter. As of the end of June, the company lost 55,000 customers from the beginning of April."
http://www.bizofshowbiz.com/2007/07/...r_answers.html


So it looks like Netflix could care less what its customers want and with Microsoft is trying to force customers to choose a certain product. I would suggest buying put options on Netflix stock and canceling your subscription. Maybe that will send a message to Mr. Hastings.

Last edited by makeusleep; 01-29-2008 at 06:06 PM.
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Old 01-29-2008, 06:09 PM   #2
saxwork saxwork is offline
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I have had a terrible time with Netflix and Blu-Ray. So much so that I only use Netflix for SD DVDs. I have never gotten a Netflix Blu-Ray with out "Very Long Wait" listed, but SD DVDs are only 1 day turnaround as I am in a metropolitan area. I use Blockbuster for my Blu needs, I recommend other do the same.
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Old 01-29-2008, 06:20 PM   #3
mystiksuicide mystiksuicide is offline
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Quote:
Originally Posted by saxwork View Post
I have had a terrible time with Netflix and Blu-Ray. So much so that I only use Netflix for SD DVDs. I have never gotten a Netflix Blu-Ray with out "Very Long Wait" listed, but SD DVDs are only 1 day turnaround as I am in a metropolitan area. I use Blockbuster for my Blu needs, I recommend other do the same.
I dumped Netflix like a bad habit about 6 months ago when I kept getting disk (dvd's) that where to scratched up to play.

I been with Blockbusters.com ever since with minimal problems
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Old 01-29-2008, 06:21 PM   #4
javabear javabear is offline
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I have just cancelled my subscription to netflix. I'll rent from blockbuster.
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Old 01-29-2008, 06:22 PM   #5
york weir york weir is offline
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I have no issues with Netflix and blu-ray. I got The Simpsons movie within three days of release. Some show long wait in my queue but still ship.
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Old 01-29-2008, 06:28 PM   #6
Blu-ray Fanatic Blu-ray Fanatic is offline
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Netflix wasn't that bad when I was subscribed with them but since Blockbuster is all around me including the stores it's been more beneficial to me.
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Old 01-29-2008, 06:29 PM   #7
miro miro is offline
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I've done both and in the end I had to go with Blockbuster just to show them support for choosing blu.
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Old 01-29-2008, 06:33 PM   #8
Blu-Ray Buckeye Blu-Ray Buckeye is offline
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I dumped Netflix over a year ago. I was an early adopter and they had grandfathered my pricing which was nice. however the service and quality just went downhill to where it wasn't worth it to me. There lack of support for blu has just made me happier with that decision.
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Old 01-29-2008, 06:35 PM   #9
york weir york weir is offline
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Is there any truth to the report that netflix was limited to 2000 copies of movies? I believe I read that in the insiders thread at AVS.
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Old 01-29-2008, 06:38 PM   #10
marinelife9 marinelife9 is offline
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Quote:
Originally Posted by mystiksuicide View Post
I dumped Netflix like a bad habit about 6 months ago when I kept getting disk (dvd's) that where to scratched up to play.

I been with Blockbusters.com ever since with minimal problems

I had all kinds of problems with scratched and broken disc from Netflix as well. I rarely have a disc issue with blockbuster and if I do I can just exchange it in store without it being counted as a rental.

However I still have ridiculously long wait times on Blockbuster Blu-Ray disc as well.
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Old 01-29-2008, 06:43 PM   #11
TruBlu2 TruBlu2 is offline
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I say all of us just start using Blockbuster for our rental needs. I've mulled giving Netflix a try but screw it. I will stick with Blockbuster. Remember, they went to bat hard for us last summer!!!!


Give our BUSINESS to BLOCKBUSTER
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Old 01-29-2008, 06:44 PM   #12
Heart&Soul Heart&Soul is offline
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I've gotten a couple of Blu-Rays from Netflix, and I have about a dozen with Very Long Wait. I'm hoping that Netflix will see how many Blu-Rays are sitting in queues and will buy more.
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Old 01-29-2008, 06:53 PM   #13
BlurayManiac BlurayManiac is offline
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Dec 2007
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Quote:
Originally Posted by makeusleep View Post
It seems as though Netflix does not want to order more Blu-Ray titles in spite of their customers. I am not suprised by this action, on March 26, 2007, Founder and CEO of Netflix Reed Hastings joined the Board of Directors at Microsoft.
http://www.microsoft.com/presspass/b...s/default.mspx

With Microsoft's money and influence it seems as though Netflix and Reed Hastings do not care what their customers want. Instead they are telling us to go buy a LG box so we can download 720p and Dolby Digital.

"Reed's track record for delivering innovative and disruptive technologies to market is very impressive," said Microsoft chairman Bill Gates. "With his rich consumer and technology background, he will be a tremendous addition to our board."

"There are very few companies that rival Microsoft's impact on the way millions of people live, work and play around the world," Hastings said. "I look forward to working with Microsoft's esteemed group of board members to help shape the direction of the company as it continues to tackle the biggest industry challenges and opportunities."
http://www.hackingnetflix.com/2007/0...x_ceo_ree.html

If you recall Netflix stock plunged back in July 2007...
"For the first time in their eight-year history, Netflix (NFLX) subscribers declined in numbers for a quarter. As of the end of June, the company lost 55,000 customers from the beginning of April."
http://www.bizofshowbiz.com/2007/07/...r_answers.html


So it looks like Netflix could care less what its customers want and with Microsoft is trying to force customers to choose a certain product. I would suggest buying put options on Netflix stock and canceling your subscription. Maybe that will send a message to Mr. Hastings.
JUST CANCELLED MY MEMBERSHIP SCREW MICROSOFT. GO BLu-RAY
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Old 01-29-2008, 06:55 PM   #14
SeahawxBlu SeahawxBlu is offline
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I have been with Netflix for like 6 years and ever since I went to Blu Ray preferred, I have since Very long wait messages for almost every new release. I finally bought Planet Earth because it sat there for months. Superbad is another one I have waited forever for. On the other hand, I got Lost Season 3, Terminator 3 and Shoot 'em Up almost immediately upon release. Don't know why they have so many problems. Plus, they STILL have not added Omega Man on Blu Ray. I have written at least every couple of weeks requesting it too.
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Old 01-29-2008, 06:58 PM   #15
Living Near Shamu Living Near Shamu is offline
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I had Blockbuster but cancelled it because they kept raising their prices. They raised my billing amount twice in 6 mts.
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Old 01-29-2008, 07:03 PM   #16
SeahawxBlu SeahawxBlu is offline
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I have a friend who cancelled Blockbuster because he was tired of the long waits and the price increases. He went to Netflix and while he is having better luck, he's still getting long waits. At least he's paying less.
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Old 01-29-2008, 07:07 PM   #17
juanleche juanleche is offline
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yeah pricing kept me with netflix, but I never new the MS connection, screw amir I'm switching over
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Old 01-29-2008, 07:13 PM   #18
Jim L Jim L is offline
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Unhappy This is my second go-around with Netflix

Although my first experience was good, they have really deteriorated.

BlockBuster was shipping my movies much faster, and never had the long wait on new Blu-ray titles. Plus they had the added benefit of in-store exchanges.

I quit Blockbuster just because they raised the price. Now I think for a few extra bucks they are worth it.

After this month, I'm going back to Blockbuster.
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Old 01-29-2008, 07:29 PM   #19
Ferris Ferris is offline
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Quote:
Originally Posted by SeahawxBlu View Post
I have a friend who cancelled Blockbuster because he was tired of the long waits and the price increases. He went to Netflix and while he is having better luck, he's still getting long waits. At least he's paying less.
Agree here...
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Old 01-29-2008, 07:30 PM   #20
MacDaddyOJack MacDaddyOJack is offline
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Netflix has been great for me up until this month. My ENTIRE queue is Blu and they are all on wait. Most of them on long or very long wait. I emailed them with a complaint and got nothing. They keep this up and I'm going to blockbuster.
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