Quote:
Originally Posted by BrandonJF
I always find it odd when people hold retailers blame-free for packaging yet expect the USPS to handle every single package as if it's made out of glass. How do I know that USPS and UPS are going to toss packages around and I need to package anything I send appropriately, but no online retailers are aware of this? Online retailers just don't care how the item arrives - most people will just shrug their shoulders and only care if the discs play, so why bother paying more for better packaging? It would be great if BullMoose takes greater care with the replacement - Amazon doesn't. Return something because of inappropriate packaging and they'll send the replacement exactly the same way (even if customer service assures you they won't).
It is possible for items to be protected during shipment so they aren't damaged. I do it all the time. Unless they run over something I ship with a vehicle, it's going to arrive to the recipient in the exact same condition I sent it in.
That being said, when it comes to old stock getting something in perfect condition is even more of a crapshoot, especially when it's in the type of packaging as some of these box sets.
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I've got a brother-in-law who works for the postal system, and he is constantly saying he's more surprised when something arrives intact. The way things get done over there, it's surprising we get any packages around the holiday. This is slightly in jest, but with a heavy bit of reality thrown in. The stories he tells....