Quote:
Originally Posted by Mystic
I received a similar email after completing the online form, I assume it's only a confirmation email. I hope that Universal will follow up with a request for further information to move the replacement process forward.
|
I got that then another email today asking for more info:
Dear Customer,
We apologize that you are having difficulty with your copy of Psycho (1960) 4K.
Universal Pictures Home Entertainment is offering replacement discs for Psycho (1960). To receive a replacement disc, please email the following information:
• Your shipping address
• Daytime telephone number
• A copy of your sales receipt
OR a photo of the disc and the packaging
Please send the above requested information to the email address below:
USHEConsumerRelations@visionmediamgmt.com
We hope that you will continue to enjoy this and future Universal releases.
Sincerely,
Consumer Relations
UNIVERSAL PICTURES HOME ENTERTAINMENT