Quote:
Originally Posted by litemakr
I got that then another email today asking for more info:
Dear Customer,
We apologize that you are having difficulty with your copy of Psycho (1960) 4K.
Universal Pictures Home Entertainment is offering replacement discs for Psycho (1960). To receive a replacement disc, please email the following information:
• Your shipping address
• Daytime telephone number
• A copy of your sales receipt
OR a photo of the disc and the packaging
Please send the above requested information to the email address below:
USHEConsumerRelations@visionmediamgmt.com
We hope that you will continue to enjoy this and future Universal releases.
Sincerely,
Consumer Relations
UNIVERSAL PICTURES HOME ENTERTAINMENT
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I haven't received the second follow-up email yet, but then again, it's only been 24 hours since I submitted my request. Hopefully, the turnaround time on everything will be quick, and all of us will receive replacement discs quickly.