Quote:
Originally Posted by bdmckinl
Thank you kindly. I have the original packaging and while I wasn’t bothered by the hubs the booklet was ripped out of the staples a bit. Perhaps I’ll request the new packaging when I place an order during the flash sale anticipated next month. Is there a particular procedure to the request?
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Quote:
Originally Posted by hoytereden
Thanks. I never knew that they had addressed it.
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Yeah, my All About Eve booklet also was damaged, and those black foam disc holders damaged other parts and no longer held the discs. Criterion is the only company that I'm aware of -- boutique or otherwise -- who essentially has a lifetime warranty on their discs and packaging. You just have to contact them by email at
mulvaney@criterion.com and request a replacement.
More info on their site.