I have one item despatched third week of April still not arrived (in Australia), though other titles sent since then have turned up. I wrote to Zavvi to ask what timeframe they require before declaring an item MIA, but eight days later I'm still waiting on a reply. Hmmm ...
I've rprobably been a bit spoiled by Amazon, but I would have thought Zavvi could do a bit better than this with their customer service.
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