Samsung BP-P3600 can't get past opening screen - Blu-ray Forum

ChrisA · 12-24-2009, 04:37 PM

After a firmware update to the latest today via CAT5, upon rebooting, I can not get past the welcome blue screen where it asks ABCD for the online streaming types. When I hold down the Skip button on the unit for 5 seconds (to reset to factory settings) a menu pops up for a split second and disappears behind the blue screen. Because of this I can not select options from the initial setup screen, thus making this unit a brick.

Has anyone seen this before? If so, how can I access the hidden menu initial-setup screen? Why would that silly ABCD selection screen pop up first everytime? If my unit was not connected to the net, then there's no reason to show the screen anyway.

Thanks!

Wingman1977 · 12-24-2009, 04:43 PM

Contact Samsung CC (if you haven't already).

skywag · 12-24-2009, 08:30 PM

You have to push the > button when you get to that screen

ChrisA · 12-25-2009, 01:00 PM

Thanks for the tip. It started working soon after the initial lock-up - perhaps it was processing the new firmware for what seemed too long of a time. The unit seems pretty cool so far.

12-24-2009, 04:37 PM	#1
ChrisA Junior Member Member since:Feb 2009	Samsung BP-P3600 can't get past opening screen After a firmware update to the latest today via CAT5, upon rebooting, I can not get past the welcome blue screen where it asks ABCD for the online streaming types. When I hold down the Skip button on the unit for 5 seconds (to reset to factory settings) a menu pops up for a split second and disappears behind the blue screen. Because of this I can not select options from the initial setup screen, thus making this unit a brick. Has anyone seen this before? If so, how can I access the hidden menu initial-setup screen? Why would that silly ABCD selection screen pop up first everytime? If my unit was not connected to the net, then there's no reason to show the screen anyway. Thanks!

12-24-2009, 08:30 PM	#3
skywag New Member Member since:Dec 2009	I was stuck there too You have to push the > button when you get to that screen

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12-24-2009, 04:43 PM	#2
Wingman1977 Blu-ray Champion Top contributor Member since:Mar 2008 Location:The empire state Trading Score:23	Contact Samsung CC (if you haven't already).

12-25-2009, 01:00 PM	#4
ChrisA Junior Member Member since:Feb 2009	Thanks for the tip. It started working soon after the initial lock-up - perhaps it was processing the new firmware for what seemed too long of a time. The unit seems pretty cool so far.

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