AV signal drop out PS3 - Blu-ray Forum

rmcdermid · 04-06-2010, 02:03 PM

The system:
PS3 to monoprice HDMI switch to Yamaha receiver to westinghouse tv.

The problem:
My audio and video signal often drop out. Sometimes recovering in a matter of seconds, but sometimes I have to unplug and replug my HDMI cable.

What I have tried so far:
HDMI Cable:
Used a different cable and still got drop outs ruling out the HDMI cable
Monoprice switch:
My Xbox is running through the same switch. It works fine using the same cable the PS3 was using ruling out the switch
Yamaha receiver:
The Xbox runs through the same receiver as well as the cable box. Neither have problems. The Xbox has been tested on the same HDMI port without problems. I also ran the PS3 directly to the TV. In this instance the dropouts still happened but seemed to recover more quickly. I assume because the signal was more direct and not being processed through the receiver and switch.

This leads me to believe the PS3 is the problem component. I am guessing it is either being caused by loss of signal all together or an HDMI handshake issue. I am out of warranty period. Anyone have any ideas or do you think I need a new PS3? This may or may not have been caused by the recent system update.

un4gvn94538 · 04-06-2010, 02:36 PM

i wouldnt rule out the switch. try using the ps3 directly through the receiver without the switch. it may work fine. the ps3 just may not like the switch.

rmcdermid · 04-06-2010, 02:56 PM

As stated I have tried the ps3 directly to the tv and the issue still occurs. That would rule out the switch.

progers13 · 04-06-2010, 03:02 PM

Sounds like it could be the PS3. Have you tried contacting Sony?

rmcdermid · 04-06-2010, 03:10 PM

Just did. Havent heard back yet. I am also restoring the system now. It says itll take a few hours, but I assume if it is a software issue that would resolve it.

progers13 · 04-06-2010, 03:17 PM

Did you update to the latest version 3.21 recently?

rmcdermid · 04-06-2010, 03:24 PM

i dont remember the version number but i did the update last week that took out the "other os" support. it started around the same time so I am looking at that as a possible cause.

un4gvn94538 · 04-06-2010, 04:16 PM

Quote:

Originally Posted by rmcdermid

As stated I have tried the ps3 directly to the tv and the issue still occurs. That would rule out the switch.

oops. missed that. then as already stated i would say its the ps3. i would try component for video and hdmi for audio. perhaps that could work until sony fixes the issue if you think it was caused by the update.

Clark Kent · 04-06-2010, 04:26 PM

How long is the HDMI cable? HDMI ports can go bad, especially if one treats them roughly, but often on longer runs you need a higher quality cable than the basic, cheap HDMI.

rmcdermid · 04-06-2010, 04:32 PM

6 foot cable.

lutefisk69 · 04-06-2010, 04:46 PM

Wasn't there a handshake issue with Westinghouse tv's and the PS3?

rmcdermid · 04-06-2010, 04:48 PM

I had a handshake issue in the past but it was actually a result of my Yammy receiver. The PS3 has actually worked flawlessly with the TV for a year or 2 up until now. The TV is the TX series.

rmcdermid · 04-06-2010, 06:24 PM

Just an FYI I THINK I may have fixed it. I did a system restore hoping it was software and update related. I managed to get through an entire game without the problem and it usually manifests itself before I get into a game.

un4gvn94538 · 04-06-2010, 06:26 PM

Quote:

Originally Posted by rmcdermid

Just an FYI I THINK I may have fixed it. I did a system restore hoping it was software and update related. I managed to get through an entire game without the problem and it usually manifests itself before I get into a game.

cool. bet thats a relief.

rmcdermid · 04-06-2010, 07:10 PM

It wouldnt have been all bad as I would have snagged me a slim, but not having to shell out cash is nice too.

04-06-2010, 02:03 PM	#1
rmcdermid Active Member Member since:Jan 2009 Location:Austin, TX Home Theater Gallery:3 Blu-ray collection:73	AV signal drop out PS3 The system: PS3 to monoprice HDMI switch to Yamaha receiver to westinghouse tv. The problem: My audio and video signal often drop out. Sometimes recovering in a matter of seconds, but sometimes I have to unplug and replug my HDMI cable. What I have tried so far: HDMI Cable: Used a different cable and still got drop outs ruling out the HDMI cable Monoprice switch: My Xbox is running through the same switch. It works fine using the same cable the PS3 was using ruling out the switch Yamaha receiver: The Xbox runs through the same receiver as well as the cable box. Neither have problems. The Xbox has been tested on the same HDMI port without problems. I also ran the PS3 directly to the TV. In this instance the dropouts still happened but seemed to recover more quickly. I assume because the signal was more direct and not being processed through the receiver and switch. This leads me to believe the PS3 is the problem component. I am guessing it is either being caused by loss of signal all together or an HDMI handshake issue. I am out of warranty period. Anyone have any ideas or do you think I need a new PS3? This may or may not have been caused by the recent system update.

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04-06-2010, 02:36 PM	#2
un4gvn94538 Blu-ray Knight Top contributor Member since:Dec 2007 Location:Limbo (Bakersfield, Ca.) 4K collection:143 Blu-ray collection:811 DVD collection:54 Digital collection:1494 Trading Score:277	i wouldnt rule out the switch. try using the ps3 directly through the receiver without the switch. it may work fine. the ps3 just may not like the switch.

04-06-2010, 02:56 PM	#3
rmcdermid Active Member Member since:Jan 2009 Location:Austin, TX Home Theater Gallery:3 Blu-ray collection:73	As stated I have tried the ps3 directly to the tv and the issue still occurs. That would rule out the switch.

04-06-2010, 03:02 PM	#4
progers13 Blu-ray Baron Top ranked HT gallery Top contributor Member since:Aug 2009 Location:Tampa, FL Home Theater Gallery:83 Blu-ray collection:337 Blu-ray reviews: 3 Trading Score:2	Sounds like it could be the PS3. Have you tried contacting Sony?

04-06-2010, 03:10 PM	#5
rmcdermid Active Member Member since:Jan 2009 Location:Austin, TX Home Theater Gallery:3 Blu-ray collection:73	Just did. Havent heard back yet. I am also restoring the system now. It says itll take a few hours, but I assume if it is a software issue that would resolve it.

04-06-2010, 03:17 PM	#6
progers13 Blu-ray Baron Top ranked HT gallery Top contributor Member since:Aug 2009 Location:Tampa, FL Home Theater Gallery:83 Blu-ray collection:337 Blu-ray reviews: 3 Trading Score:2	Did you update to the latest version 3.21 recently?

04-06-2010, 03:24 PM	#7
rmcdermid Active Member Member since:Jan 2009 Location:Austin, TX Home Theater Gallery:3 Blu-ray collection:73	i dont remember the version number but i did the update last week that took out the "other os" support. it started around the same time so I am looking at that as a possible cause.

04-06-2010, 04:26 PM	#9
Clark Kent Blu-ray Prince Top contributor Member since:Oct 2007 Location:Metropolis Blu-ray reviews:2 Trading Score:184	How long is the HDMI cable? HDMI ports can go bad, especially if one treats them roughly, but often on longer runs you need a higher quality cable than the basic, cheap HDMI.

04-06-2010, 04:32 PM	#10
rmcdermid Active Member Member since:Jan 2009 Location:Austin, TX Home Theater Gallery:3 Blu-ray collection:73	6 foot cable.

04-06-2010, 04:46 PM	#11
lutefisk69 Senior Member Member since:Jul 2007 Location:Westminster, MD Blu-ray collection:427 DVD collection:1	Wasn't there a handshake issue with Westinghouse tv's and the PS3?

04-06-2010, 04:48 PM	#12
rmcdermid Active Member Member since:Jan 2009 Location:Austin, TX Home Theater Gallery:3 Blu-ray collection:73	I had a handshake issue in the past but it was actually a result of my Yammy receiver. The PS3 has actually worked flawlessly with the TV for a year or 2 up until now. The TV is the TX series.

04-06-2010, 06:24 PM	#13
rmcdermid Active Member Member since:Jan 2009 Location:Austin, TX Home Theater Gallery:3 Blu-ray collection:73	Just an FYI I THINK I may have fixed it. I did a system restore hoping it was software and update related. I managed to get through an entire game without the problem and it usually manifests itself before I get into a game.

04-06-2010, 07:10 PM	#15
rmcdermid Active Member Member since:Jan 2009 Location:Austin, TX Home Theater Gallery:3 Blu-ray collection:73	It wouldnt have been all bad as I would have snagged me a slim, but not having to shell out cash is nice too.

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