WBshop Last Sale (B2G2, Now Dead) Charges, Shipping Confirmation, & Receiving Thread

[wickerjay]

Now that the other thread is locked, we need a place to followup whether or not this hot deal is honored by WB.

Maybe we can do it something like this:

Order Confirmation: (mm/dd/year) (the time would help too)
Account Charged: (mm/dd/year)
Shipped on/received tracking info: (mm/dd/year)
Received: (mm/dd/year)

Just use this template and update the information in your original post as it becomes available. Please let us now about each order if you did more than one.

Feel free to include any other info that you feel is pertainent: availability of items when you ordered (ships within 1 day or 5), total # of items, total price, etc.

Here's mine:

ORDER 1: 6 items: 2 in-stock & 4 backordered (5 day)
Ordered Confirmation: 08/16/2009, 8:53:55 PM PDT
Account Charged: 8/22/09 ($45.41)
Shipped on/received tracking info: 8/25/09 w/ expected delivery 8/31/09
Received: 8/31/09 (Notebook missing disc)

ORDER 2: 6 items: 1 in-stock & 5 backordered (5 day)
Ordered Confirmation: 08/17/2009, 2:38 AM PDT
Account Charged: 8/22/09 ($157.07)
Shipped on/received tracking info: 8/25/09 w/ expected delivery 8/31/09
Received: 8/31/09

ORDER 3: 9 items: 4 in-stock & 5 backordered (5 day)
Ordered Confirmation: 8/17/2009, 12:26 PM PDT
Account Charged: 8/28/09 ($52.82)
Shipped on/received tracking info: 8/31/09
Received: 9/4/09

This should be really helpful.

[jw]

It was locked because of the bickering, insults , etc and the fact that it was dead. Same thing will happen here

[wickerjay]

Originally Posted by jwbbud

It was locked because of the bickering, insults , etc and the fact that it was dead. Same thing will happen here

Such an optimist! OK gang, let's try to keep it on topic for the sake of the mods.

[Louisville Slugger]

Order 1: (4) Items: (1) In-Stock & (3) Backordered (5 day).
Ordered Confirmation: Sunday, August 16, 2009 at 4:22 PM EST.
Account Charged: Pending Charges, $42.83 according to Chase.
Shipped On/Received Tracking Information: N/A.
Received: N/A.

Order 2: (9) Items: (3) In-Stock & (6) Backordered (5 day).
Ordered Confirmation: Monday, August 17, 2009 at 1:01 PM EST.
Account Charged: Pending Charges, $51.63 according to Chase.
Shipped On/Received Tracking Information: N/A.
Received: N/A.

Order status for both are currently "IN PROCESS."

[Headspace]

Is there a way to check WBshop for the order status if you checked out as a guest?

[Louisville Slugger]

Originally Posted by Headspace

Is there a way to check WBshop for the order status if you checked out as a guest?

Call them. If you bought as a Guest the only way I know of tracking your order is by calling and providing them with your order number.

[wickerjay]

Slugger, I noticed that both your orders say Sunday but have different dates.

[Headspace]

Alright, the guy at Customer service said that it would ship once Gran Torino and Rocknrolla got in stock. I thought they had cancelled it because I had the 70$ debited back into my bank account.

edit to match format:


ORDER 1: 9 items: 6 in-stock & 3 backordered (5 day)
Ordered Confirmation: Sun 8/16/09 12:30 AM EDT
Account Charged: ???
Shipped on/received tracking info: ???
Received: ???

ORDER 2: 9 items: 5 in-stock & 4 backordered (5 day)
Ordered Confirmation: 08/16/2009 11:22:04 pm EDT
Account Charged: ???
Shipped on/received tracking info: ???
Received: ???

[Louisville Slugger]

Originally Posted by wickerjay

Slugger, I noticed that both your orders say Sunday but have different dates.

My bad, forgot to change the day when I copied and pasted,

[Dawson23]

Originally Posted by Louisville Slugger

My bad, forgot to change the day when I copied and pasted,

So I just called, first order is on the way, other order is held up due to 3-4 movies being back ordered.

What's the chances that these orders get canceled, especially the back ordered ones? Clearly they saw what was happening, tons of orders were made and they fixed the system. I haven't done much ordering before and abused such mistakes so badly, LOL, so I'm curious what might happen.

ORDER 1: 5 items: All in-stock (5-day)
Ordered Confirmation: 08/16/2009, 1 PM PDT
Account Charged: 8/16/09
Shipped on/received tracking info: Shipped 8/18/09
Received: ???

ORDER 2: 9 items: 5 in-stock & 4 backordered (5-day)
Ordered Confirmation: 08/17/2009, 10 AM PDT
Account Charged: 8/17/09
Shipped on/received tracking info: ???
Received: ???

I'd rather keep my first order then have nothing, but I'm not trying to pay for delivery so I planned on just refusing delivery and waiting for the 2nd. Not sure what to do...

[Louisville Slugger]

Originally Posted by Dawson23

So I just called, first order is on the way, other order is held up due to 3-4 movies being back ordered.

What's the chances that these orders get canceled, especially the back ordered ones? Clearly they saw what was happening, tons of orders were made and they fixed the system.

I think they'll honor the orders. They could have stopped the coupon stacking, but chose to let it happen for three days before stopping the "deal." I've heard other people say when they called, the Customer Service Representatives said all orders received will be honored. Don't quote me on that, but I don't know what WB's history is when something like this goes down, but let’s keep our fingers crossed.

[Dawson23]

Originally Posted by Louisville Slugger

I think they'll honor the orders. They could have stopped the coupon stacking, but chose to let it happen for three days before stopping the "deal." I've heard other people say when they called, the Customer Service Representatives said all orders received will be honored. Don't quote me on that, but I don't know what WB's history is when something like this goes down, but let’s keep our fingers crossed.

I'm pretty sure that they noticed earlier, and just said enough was enough. I mean, how hard is it to deactivate coupons?

I think we are in the clear, but never say never. Knock on wood...

[krisstivers]

I checked out as a guest using three different email addresses. All three of my orders said "Estimated Delivery On August 21st"...Does that mean they will arrive on August 21st or be shipped by August 21st? Will WB send an email with UPS tracking information?

[wickerjay]

Originally Posted by krisstivers

I checked out as a guest using three different email addresses. All three of my orders said "Estimated Delivery On August 21st"...Does that mean they will arrive on August 21st or be shipped by August 21st? Will WB send an email with UPS tracking information?

All my ordered had that same date too. I think it's the default.

[Scott_Summers]

Originally Posted by krisstivers

I checked out as a guest using three different email addresses. All three of my orders said "Estimated Delivery On August 21st"...Does that mean they will arrive on August 21st or be shipped by August 21st? Will WB send an email with UPS tracking information?

I think that's the estimated date that they will be shipped. Since I ordered 9, 1 was in stock, and 8 others were backordered. I placed the order yesterday when they all had the "ships within 5 business days" next to the titles. So if it takes 5 business days to ship, there's no way they will arrive on Aug 21st.

[Sussudio]

If you haven't ordered from WBShop before, some things to keep in mind (based on my own experience with them and reading people's comments on here)...

-their estimated online ship dates are 99% of the time inaccurate. the best way to know when your order may ship is to call. along the same lines, if you want to see if it has shipped, check your bank accounts for a charge (note: NOT an authorization hold that appears for a few days after ordering) and the website, which will display a status change to "shipped."
-WBshop hasn't canceled orders in the past because of pricing errors. if you placed an order using coupon codes, it is very very unlikely they will cancel it.
-WBShop may or may not send confirmation emails when an order is placed and/or when it ships. again, the best way to know is to call.
-WBShop's phone number: 1-866-373-4389

some of this may seem like a hassle, but for the price many people usually pay when ordering off WBShop w/ coupon codes, i believe the extra time spent is well worth it. hope this helps some people out

(also kris...a lot of my stuff is on backorder too...small price to pay i think for the small price we all paid )

[krisstivers]

Okay...

I just called and spoke to a Customer Service rep. Almost everything I ordered is on backorder.

I put an asterisk next to the titles that are in stock and ready to ship

Order #1:
TMNT Collection
Oceans 11,12,13 Collection
Austin Powers Collection
Matrix Collection
*The Fountain

Order #2
Dirty Harry Collection
Bonnie & Clyde (Digibook)
*Be Kind, Rewind
Dumb And Dumber
Harold & Kumar Go To White Castle
Harold & Kumar Escape From Guantanamo

Order #3
Dirty Harry Collection
Band of Brothers
John Adams
The Dark Knight
*Batman Begins

She said that they will wait for all the items to be in stock before sending anything out. August 21st was just an estimate, but she seriously doubts I will receive them that soon

Oh well...at least my orders weren't cancelled...

[Alan Gordon]

Originally Posted by krisstivers

Will WB send an email with UPS tracking information?

I got multiple titles from WBShop earlier this month arriving in two packages. One was shipped via UPS, the other USPS. The UPS package had a tracking number available on the site, the USPS one did not. This was done with a "registered" account I've had for years. No shipping E-Mails were ever received.

Of the orders I made the last several days, all of them contained pre-orders except for one which hasn't shipped yet.

~Alan

[Gannet]

Backorder just means it will ship in 5 business days as opposed to 1.

[Mors]

Have any of you gotten an email about your order shipping? I just got mine and it says the price is $10 more. I'm wondering if the email just isn't showing the FANDANGO promotion or if I am actually getting charged 10 extra bucks.