Problems with BDP-320 and BD-Live. - Blu-ray Forum

Zman2k2 · 08-04-2009, 12:13 AM

So I just bought a new BD player, and wanted to check out BD-Live. I threw in both Transformers and The Dark Knight, and the problem was the same with both discs. I can get to the loading screen, where it shows the meter that it's loading. Once that disappears, that's it, all I get is a blank screen. The display on the player reads PLAY, but I can't see anything. None of the other buttons do anything either. Only way to get out of the blank screen is to press STOP and restart the whole process over to try again. Has anyone had this happen, and what did you do?

hollisesco · 08-04-2009, 01:59 AM

I have the same problem, bd-live will work with Lionsgate and Sony movies. When I try use bd-live with Warner Bros movies after the load screen it shows a preview but no sounds and cannot download anything.

Zman2k2 · 08-04-2009, 03:15 AM

Okay, so it's not the connection. I've checked it, and the player, my computer, my XBox and anything else I can think of finds and uses the connection. But on every disc that I've tried with BD Live, I get the loading screen, then a blank screen then after about 5 minutes, I get kicked back to the main menu. ON EVERY DISC!! Not worth the headache, the new player is going back. Keeping the 51FD, the things a tank.

hollisesco · 08-04-2009, 03:53 AM

Yeah I upgraded from the 51FD too.

SeanMF · 08-04-2009, 03:58 AM

I just got the Pioneer 120 (well I'll have it here Wednesday). I noticed with my Samsung 4600 it wouldn't work with Universal bd-live discs and others couldn't access Universal bd live either with that player. Then one day out of the blue it just worked. Might be a server issue allowing certain players or something needs fixed by firmware. I myself don't use bdlive so I probably won't be hooking up it to my 120 anytime soon.

hollisesco · 08-04-2009, 04:02 AM

I can't get Universal or Paramount bd live to work either.

pmardis2 · 09-11-2009, 10:20 PM

I have the same issue with my new Pioneer BDP-320, BD-Live will not work. The Dark Night and Transformers will not work as you guys mentioned earliar. Has anyone talked to Pioneer Tech support, that is where I will start.

Systemlord · 09-12-2009, 01:55 AM

Yet another reason not to hook up your BD player and use BD Live, it isn't worth the headache!

whatster · 09-12-2009, 10:35 AM

Just put the first disc of Transformers in the BDP-320 and it worked without any problems on my player, I have the latest version on it 3.44a

ImTurningBlue · 09-12-2009, 04:56 PM

Quote:

Originally Posted by whatster

Just put the first disc of Transformers in the BDP-320 and it worked without any problems on my player, I have the latest version on it 3.44a

I think you mean 3.34

john_1958 · 09-12-2009, 06:26 PM

i've been thinking of getting BDP-320 for its 48bit deep color

would never use bd-live

whatster · 09-12-2009, 06:59 PM

Quote:

Originally Posted by ImTurningBlue

I think you mean 3.34

No the version is 3.44a that was downloaded through live update.

http://www.pioneer.co.uk/uk/content/...grade/BDP.html

ImTurningBlue · 09-12-2009, 08:10 PM

Quote:

Originally Posted by whatster

No the version is 3.44a that was downloaded through live update.

http://www.pioneer.co.uk/uk/content/...grade/BDP.html

The UK site must have a typo. Look at the change history on the UK site, it says the last update is 3.34. Also look at the Europe site http://www.pioneer.eu/eur/content/su...grade/BDP.html and the US site, they both also have 3.34 as the latest updates. So it must just be a typo on their part.

whatster · 09-12-2009, 08:15 PM

Quote:

Originally Posted by ImTurningBlue

The UK site must have a typo. Look at the change history on the UK site, it says the last update is 3.34. Also look at the Europe site http://www.pioneer.eu/eur/content/su...grade/BDP.html and the US site, they both also have 3.34 as the latest updates. So it must just be a typo on their part.

Hmmm the Netherlands website also says 3.44a and the firmware info in the menu on the player also, but anyway Transformers BD-live works over here

.

ImTurningBlue · 09-12-2009, 08:18 PM

Im pretty sure there the same,transformers works here as well

pmardis2 · 09-18-2009, 11:07 PM

I finally got BD Live to work via firmware update to 3.34a. However updating the firmware via the network from 3.25 to 3.34a would not work. I had to do it maually using a blank DVD/CD-ROM. The instructions for updating the firmware via the network is NOT noted in the update instructions on Pioneer's website. No one seems to have an answer for this issue. I was not able to get a hold of Pioneer's tech support for answers to these issues.

ISSUE #1 - WHY THIS PLAYER WOULD NOT DO A FIRMWARE UPDATE VIA THE MENU?

When I tried the update using the menu, it stated that the software was currently up to date. When I checked and verified the version on the player it showed 3.25 as the current version.

ISSUE #2 - WHY WOULD BD-LIVE NOT WORK WITH FIRMWARE VERSION 3.25?

Does anyone else have answers to these questions?.

Systemlord · 09-19-2009, 12:55 AM

Quote:

Originally Posted by pmardis2

I finally got BD Live to work via firmware update to 3.34a. However updating the firmware via the network from 3.25 to 3.34a would not work. I had to do it maually using a blank DVD/CD-ROM. The instructions for updating the firmware via the network is NOT noted in the update instructions on Pioneer's website. No one seems to have an answer for this issue. I was not able to get a hold of Pioneer's tech support for answers to these issues.

ISSUE #1 - WHY THIS PLAYER WOULD NOT DO A FIRMWARE UPDATE VIA THE MENU?

When I tried the update using the menu, it stated that the software was currently up to date. When I checked and verified the version on the player it showed 3.25 as the current version.

ISSUE #2 - WHY WOULD BD-LIVE NOT WORK WITH FIRMWARE VERSION 3.25?

Does anyone else have answers to these questions?.

It depends which movie you are trying to watch with BD-Live content, not all movies work properly with BD-Live while some work fine.

rubystone356 · 09-19-2009, 02:45 AM

did you get the Sd memory card for it? I remember having to reformat it when I was having problems with some of the bdlive stuff. once I did that.. then it worked fine.

Jacob

deangrazy · 09-19-2009, 03:26 AM

Quote:

Originally Posted by hollisesco

I can't get Universal or Paramount bd live to work either.

I have the same problems too, I am hoping someone had similar problem and figured out a way to work.

09-11-2009, 10:20 PM	#7
pmardis2 Junior Member Member since:Jul 2007	Problems with BDP-320 and BD-Live. I have the same issue with my new Pioneer BDP-320, BD-Live will not work. The Dark Night and Transformers will not work as you guys mentioned earliar. Has anyone talked to Pioneer Tech support, that is where I will start.

09-18-2009, 11:07 PM	#16
pmardis2 Junior Member Member since:Jul 2007	Problems with BDP-320 and BD Live I finally got BD Live to work via firmware update to 3.34a. However updating the firmware via the network from 3.25 to 3.34a would not work. I had to do it maually using a blank DVD/CD-ROM. The instructions for updating the firmware via the network is NOT noted in the update instructions on Pioneer's website. No one seems to have an answer for this issue. I was not able to get a hold of Pioneer's tech support for answers to these issues. ISSUE #1 - WHY THIS PLAYER WOULD NOT DO A FIRMWARE UPDATE VIA THE MENU? When I tried the update using the menu, it stated that the software was currently up to date. When I checked and verified the version on the player it showed 3.25 as the current version. ISSUE #2 - WHY WOULD BD-LIVE NOT WORK WITH FIRMWARE VERSION 3.25? Does anyone else have answers to these questions?.

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08-04-2009, 12:13 AM	#1
Zman2k2 Blu-ray Guru Top contributor Member since:Jan 2008 Location:Calgary, Canada Home Theater Gallery:5 Blu-ray collection:136 Trading Score:54	Problems with BDP-320 and BD-Live. So I just bought a new BD player, and wanted to check out BD-Live. I threw in both Transformers and The Dark Knight, and the problem was the same with both discs. I can get to the loading screen, where it shows the meter that it's loading. Once that disappears, that's it, all I get is a blank screen. The display on the player reads PLAY, but I can't see anything. None of the other buttons do anything either. Only way to get out of the blank screen is to press STOP and restart the whole process over to try again. Has anyone had this happen, and what did you do?

08-04-2009, 01:59 AM	#2
hollisesco Member Top contributor Member since:Nov 2008 4K collection:- Blu-ray collection:- DVD collection:- MA collection:- Digital collection:- iTunes collection:- Prime collection:-	I have the same problem, bd-live will work with Lionsgate and Sony movies. When I try use bd-live with Warner Bros movies after the load screen it shows a preview but no sounds and cannot download anything.

08-04-2009, 03:15 AM	#3
Zman2k2 Blu-ray Guru Top contributor Member since:Jan 2008 Location:Calgary, Canada Home Theater Gallery:5 Blu-ray collection:136 Trading Score:54	Okay, so it's not the connection. I've checked it, and the player, my computer, my XBox and anything else I can think of finds and uses the connection. But on every disc that I've tried with BD Live, I get the loading screen, then a blank screen then after about 5 minutes, I get kicked back to the main menu. ON EVERY DISC!! Not worth the headache, the new player is going back. Keeping the 51FD, the things a tank.

08-04-2009, 03:53 AM	#4
hollisesco Member Top contributor Member since:Nov 2008 4K collection:- Blu-ray collection:- DVD collection:- MA collection:- Digital collection:- iTunes collection:- Prime collection:-	Yeah I upgraded from the 51FD too.

08-04-2009, 03:58 AM	#5
SeanMF Blu-ray Baron Top ranked HT gallery Top contributor Member since:Apr 2007 Location:Iowa Home Theater Gallery:70 Blu-ray collection:1428 Blu-ray reviews: 2 Trading Score:83	I just got the Pioneer 120 (well I'll have it here Wednesday). I noticed with my Samsung 4600 it wouldn't work with Universal bd-live discs and others couldn't access Universal bd live either with that player. Then one day out of the blue it just worked. Might be a server issue allowing certain players or something needs fixed by firmware. I myself don't use bdlive so I probably won't be hooking up it to my 120 anytime soon.

08-04-2009, 04:02 AM	#6
hollisesco Member Top contributor Member since:Nov 2008 4K collection:- Blu-ray collection:- DVD collection:- MA collection:- Digital collection:- iTunes collection:- Prime collection:-	I can't get Universal or Paramount bd live to work either.

09-12-2009, 01:55 AM	#8
Systemlord Active Member Member since:Sep 2009	Yet another reason not to hook up your BD player and use BD Live, it isn't worth the headache!

09-12-2009, 10:35 AM	#9
whatster Member Member since:Mar 2008 Home Theater Gallery:13	Just put the first disc of Transformers in the BDP-320 and it worked without any problems on my player, I have the latest version on it 3.44a

09-12-2009, 06:26 PM	#11
john_1958 Power Member Member since:Mar 2005	i've been thinking of getting BDP-320 for its 48bit deep color would never use bd-live

09-12-2009, 08:18 PM	#15
ImTurningBlue Member Member since:Oct 2008 Blu-ray collection:17	Im pretty sure there the same,transformers works here as well

09-19-2009, 02:45 AM	#18
rubystone356 Blu-ray Samurai Top contributor Member since:Oct 2007 Home Theater Gallery:1 4K collection:98 Blu-ray collection:1243 DVD collection:284 Digital collection:690 iTunes collection:19	did you get the Sd memory card for it? I remember having to reformat it when I was having problems with some of the bdlive stuff. once I did that.. then it worked fine. Jacob

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