Car Repairs Suck - Blu-ray Forum

Tempest · 10-09-2009, 06:23 PM

The only thing worse than car repairs is when they mess up and do more damage to your car. I took my car to a Tires Plus to get 4 new tires put on and decided to go ahead and have them do an oil change as well. Got my car back and now I have a knocking in the engine that wasn't there before. I am assuming they tried to start / move my car before putting oil back in and did some damage to it then quickly put oil in it and didn't mention it to me.

Going to complain after another place looks at it but you know they will just deny it...

DC_Street · 10-09-2009, 06:27 PM

you had your oil changed at a tire shop? j/k

your oil is low, put some more in there and your valves will stop tapping.

edit: if they cranked it without oil, it would be a lot worse than just making a noise if turning over at all...

mikejet · 10-09-2009, 06:27 PM

Did they perform an engine flush? That caused knocking in my car. Don't bother taking it to the place that did it. Just get a quote for the repair and report them to the Better Business Bureau. I did that and had a check for $1300 in about a month.

Steve · 10-09-2009, 06:29 PM

I hate to hear that man. It's hard to find a good mechanic nowadays. I hope they didn't do anything too serious. Have you checked the oil level to make sure they put enough oil in your car?

I'm trying to save up for a new receiver, but I just had to spend half of what I had saved to put tires on my car as well. Luckily I drive a little Honda Civic and tires for it are cheap.

Uniquely · 10-09-2009, 06:32 PM

I'll be honest with you.... I worked in automotive repair for over a decade, in several different locations and with several different companies. In all of that time, I have only ever seen one instant where a vehicle was damaged due mechanic negligence and the shop did not immediately fess up and do their best to make it right with the customer.

OTOH, I can't count the number of times when a customer's car developed an issue shortly after being repaired, and the customer just assumed that it was related to the repair. Very much like every time someone's game console developes an issue after downloading an update.... some people immediately rush to blame the update.

I'm not saying your scenario didn't happen... of course it could have... but keep an open mind while taking it for that second opinion... because it is equally as likely that it could be a coincidence of timing.

Psychonaut · 10-09-2009, 06:33 PM

They may have overfilled it too and caused the knocking. I'd start with the basics then move on to other trouble-shooting. I'd take it to them, tell them it's knocking, and have them do a quick look. Could be something silly.

EDIT: A business SHOULD try to do things right. If they made a mistake, I think they will try to fix it at no charge. You have to give them a chance to make things right before going to someone else and reporting to the BBB. Businesses work hard for their rating. No sense screwing a guy that doesn't even know a mistake was made.

quest88 · 10-09-2009, 06:40 PM

Quote:

Originally Posted by Tempest

The only thing worse than car repairs is when they mess up and do more damage to your car. I took my car to a Tires Plus to get 4 new tires put on and decided to go ahead and have them do an oil change as well. Got my car back and now I have a knocking in the engine that wasn't there before. I am assuming they tried to start / move my car before putting oil back in and did some damage to it then quickly put oil in it and didn't mention it to me.

Going to complain after another place looks at it but you know they will just deny it...

That's horrible. There use to be a tires plus where my in laws live and they screwed my wife's car over a few times. The best was putting a different lug nut lock on each wheel so she would have to take it back to them for any tire related service. That cost her Two hundred bucks at an express tire when she was on vacation.

mikejet · 10-09-2009, 06:43 PM

Quote:

Originally Posted by robinandtami

OTOH, I can't count the number of times when a customer's car developed an issue shortly after being repaired, and the customer just assumed that it was related to the repair. Very much like every time someone's game console developes an issue after downloading an update.... some people immediately rush to blame the update.

Engine flushes can directly lead to engine knocking and failure. Flushes should be outlawed. The detergents they use can dislodge large particulate matter than clogs the oil return line and your engine can seize up.

It's exactly what happened to my Civic. The oil shop recommended a flush. I agreed. Two weeks later there was knocking. We took the valve cover off and it looked like someone poured hot fudge over my engine it was that bad.

I reported them to the BBB. They ended up settling for the repair costs. I bought a new car and sold the Civic. Notified the BBB that I was satisfied and the issue was done.

Uniquely · 10-09-2009, 06:50 PM

Quote:

Originally Posted by mikejet

Engine flushes can directly lead to engine knocking and failure. Flushes should be outlawed. The detergents they use can dislodge large particulate matter than clogs the oil return line and your engine can seize up.

Yes.... but the OP said he got an oil change.... not an engine flush. It's highly unlikely the shop gave him a free oil flush without telling him. The more likely scenario would be like another person said.... the valves could be knocking from over filling.... but in that scenario, if it were overfilled enough to cause knocking... it's extremely likely the OP should see some pretty serious oil leakage where the vehicle is parked.

I'm not saying the shop didn't damage his car.... how could I? I'm just saying that he shouldn't jump to the conclusion that they did. Investigate the possibilty? Absolutely. Assume it to be true with a complete lack of evidence? No.

DC_Street · 10-09-2009, 06:53 PM

it really depends on how well you treat your cars, of course if you abuse it and do not do oil changes regulary and do a engine cleaner it is going to make it worse than it was before.

I want to know if the OP has been doing his oil changes on time like he should be. If he isn't doing it every 3-4k like he should be and has an oil change done then that could cause the knocking as well.

mikejet · 10-09-2009, 06:54 PM

Quote:

Originally Posted by DC_Street

it really depends on how well you treat your cars, of course if you abuse it and do not do oil changes regulary and do a engine cleaner it is going to make it worse than it was before.

I want to know if the OP has been doing his oil changes on time like he should be. If he isn't doing it every 3-4k like he should be and has an oil change done then that could cause the knocking as well.

Depends on the make and model of the car. My Fit has it's recommended oil changes at 7K!!!

Porkchop Express · 10-09-2009, 06:58 PM

I had damage on the wall of one my tires after hitting a bad pothole. They ended up replacing the wrong tire and told me they no longer had the tire they took off my car. Basically, they tried to sell me two tires. I told them I never authorized them to change the other tire therefore I would not pay for it. So I ended up getting an extra tire.

SDon1969 · 10-09-2009, 07:06 PM

Can I piggyback on your thread, Tempest?

Check Engine Light question, 1998 Ford F150 XLT 4.6 V8 4x4. CEL (Check Engine Light) came on, I had Autozone read the code. The code was item specific, I needed a new EGR Valve ($46). So I bought it, put it in this morning. The CEL did not go off. I disconnected one of the battery leads, reconnected it - it did not reset my CEL like it has in the past.

Is this normal? Do I need to drive it a bit? Do I need to manually reset the code with one of those code readers? Why didn't disconnecting the battery reset it like it has for me in the past? Or is something else wrong?

On the way home I'm going to stop by Autozone again and see if it is the same CEL code as before.

groovyone · 10-09-2009, 07:09 PM

Quote:

Originally Posted by SDon1969

Can I piggyback on your thread, Tempest?

Check Engine Light question, 1998 Ford F150 XLT 4.6 V8 4x4. CEL (Check Engine Light) came on, I had Autozone read the code. The code was item specific, I needed a new EGR Valve ($46). So I bought it, put it in this morning. The CEL did not go off. I disconnected one of the battery leads, reconnected it - it did not reset my CEL like it has in the past.

Is this normal? Do I need to drive it a bit? Do I need to manually reset the code with one of those code readers? Why didn't disconnecting the battery reset it like it has for me in the past? Or is something else wrong?

On the way home I'm going to stop by Autozone again and see if it is the same CEL code as before.

Pulling the battery for a few minutes will reset most codes. My code reader is one of the best tools I have ever bought.

MaCruz · 10-09-2009, 07:14 PM

Sorry to hear that happened to you. I get nervous when I get my car back because you never know what they did.

I getting my new tires put on this Monday at Discount Tire and that's simply it! I do need to take my car to a Good Year for a alignment after.

I get my oil changes done at my Acura dealership. I don't trust anyone else. If you're wondering how much I pay.. it's less than $35, plus they check my fluids, test my battery etc..

SDon1969 · 10-09-2009, 07:16 PM

Quote:

Originally Posted by groovyone

Pulling the battery for a few minutes will reset most codes. My code reader is one of the best tools I have ever bought.

I only left it disconnected for a few seconds - perhaps I should have kept it disconnected a bit longer then?

mikejet · 10-09-2009, 07:20 PM

Quote:

Originally Posted by macruz19

Sorry to hear that happened to you. I get nervous when I get my car back because you never know what they did.

I getting my new tires put on this Monday at Discount Tire and that's simply it! I do need to take my car to a Good Year for a alignment after.

I get my oil changes done at my Acura dealership. I don't trust anyone else. If you're wondering how much I pay.. it's less than $35, plus they check my fluids, test my battery etc..

Dealership ftw. I do all of mine at the dealership because my car is under warranty and I don't want any excuse for them to not cover something if there is ever a problem.

Quote:

Originally Posted by SDon1969

I only left it disconnected for a few seconds - perhaps I should have kept it disconnected a bit longer then?

I read online you should disconnect for 5 minutes.

Uniquely · 10-09-2009, 07:40 PM

I forgot one other scenario where it could be an honest mistake by the shop. If the right oil filter was not in stock..... a novice oil change tech could have grabbed the first filter off the shelf that looked like a good replacement. The wrong oil filter can certainly cause incorrect oil pressure, which could cause the knocking. If that were the case, it would be easy enough to prove, and an honest shop will replace the engine if permanent damage has been done.

Moefiz · 10-09-2009, 07:46 PM

Quote:

Originally Posted by SDon1969

I only left it disconnected for a few seconds - perhaps I should have kept it disconnected a bit longer then?

Don, the 98 Ford is OBD2, the light won't turn off, take it in to an Advance or Pepboys and have them hook it up to the scanner to turn the light off..they shouldn't charge you for it, take about two minutes or so to do.

We do as customer service thing.

SDon1969 · 10-09-2009, 07:50 PM

Quote:

Originally Posted by mikejet

I read online you should disconnect for 5 minutes.

Quote:

Originally Posted by Moefiz

Don, the 98 Ford is OBD2, the light won't turn off, take it in to an Advance or Pepboys and have them hook it up to the scanner to turn the light off..they shouldn't charge you for it, take about two minutes or so to do.

We do as customer service thing.

Alrighty then, many thanks, Moe & MikeJ.

10-09-2009, 06:23 PM	#1
Tempest Senior Member Member since:Apr 2008 Blu-ray collection:223 Blu-ray reviews:7	Car Repairs Suck The only thing worse than car repairs is when they mess up and do more damage to your car. I took my car to a Tires Plus to get 4 new tires put on and decided to go ahead and have them do an oil change as well. Got my car back and now I have a knocking in the engine that wasn't there before. I am assuming they tried to start / move my car before putting oil back in and did some damage to it then quickly put oil in it and didn't mention it to me. Going to complain after another place looks at it but you know they will just deny it...

10-09-2009, 06:33 PM	#6
Psychonaut Blu-ray Samurai Member since:Apr 2008 Location:Second left after Wal-Mart Blu-ray collection:111	They may have overfilled it too and caused the knocking. I'd start with the basics then move on to other trouble-shooting. I'd take it to them, tell them it's knocking, and have them do a quick look. Could be something silly. EDIT: A business SHOULD try to do things right. If they made a mistake, I think they will try to fix it at no charge. You have to give them a chance to make things right before going to someone else and reporting to the BBB. Businesses work hard for their rating. No sense screwing a guy that doesn't even know a mistake was made. Last edited by Psychonaut; 10-09-2009 at 06:36 PM.

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10-09-2009, 06:27 PM	#2
DC_Street Power Member Member since:Feb 2008 Location:Denver, CO Blu-ray collection:142 Trading Score:43	you had your oil changed at a tire shop? j/k your oil is low, put some more in there and your valves will stop tapping. edit: if they cranked it without oil, it would be a lot worse than just making a noise if turning over at all...

10-09-2009, 06:27 PM	#3
mikejet Banned Member since:Sep 2008 Location:Los Angeles, CA Blu-ray reviews:5 Trading Score:29	Did they perform an engine flush? That caused knocking in my car. Don't bother taking it to the place that did it. Just get a quote for the repair and report them to the Better Business Bureau. I did that and had a check for $1300 in about a month.

10-09-2009, 06:29 PM	#4
Steve Blu-ray Knight Top ranked HT gallery Top contributor Member since:May 2008 Location:Anna, TX 4K collection:128 Blu-ray collection:416 Trading Score:41	I hate to hear that man. It's hard to find a good mechanic nowadays. I hope they didn't do anything too serious. Have you checked the oil level to make sure they put enough oil in your car? I'm trying to save up for a new receiver, but I just had to spend half of what I had saved to put tires on my car as well. Luckily I drive a little Honda Civic and tires for it are cheap.

10-09-2009, 06:32 PM	#5
Uniquely Blu-ray Samurai Member since:Sep 2008 Location:Mobile, AL Home Theater Gallery:14 Blu-ray collection:171	I'll be honest with you.... I worked in automotive repair for over a decade, in several different locations and with several different companies. In all of that time, I have only ever seen one instant where a vehicle was damaged due mechanic negligence and the shop did not immediately fess up and do their best to make it right with the customer. OTOH, I can't count the number of times when a customer's car developed an issue shortly after being repaired, and the customer just assumed that it was related to the repair. Very much like every time someone's game console developes an issue after downloading an update.... some people immediately rush to blame the update. I'm not saying your scenario didn't happen... of course it could have... but keep an open mind while taking it for that second opinion... because it is equally as likely that it could be a coincidence of timing.

10-09-2009, 06:53 PM	#10
DC_Street Power Member Member since:Feb 2008 Location:Denver, CO Blu-ray collection:142 Trading Score:43	it really depends on how well you treat your cars, of course if you abuse it and do not do oil changes regulary and do a engine cleaner it is going to make it worse than it was before. I want to know if the OP has been doing his oil changes on time like he should be. If he isn't doing it every 3-4k like he should be and has an oil change done then that could cause the knocking as well.

10-09-2009, 06:58 PM	#12
Porkchop Express Blu-ray Guru Member since:Dec 2008 Location:Detroit,MI Blu-ray collection:261 Blu-ray reviews:4	I had damage on the wall of one my tires after hitting a bad pothole. They ended up replacing the wrong tire and told me they no longer had the tire they took off my car. Basically, they tried to sell me two tires. I told them I never authorized them to change the other tire therefore I would not pay for it. So I ended up getting an extra tire.

10-09-2009, 07:06 PM	#13
SDon1969 Blu-ray Samurai Member since:Feb 2008 Location:Massachusetts Home Theater Gallery:32 Blu-ray collection:745 Blu-ray reviews:1 Trading Score:1	Can I piggyback on your thread, Tempest? Check Engine Light question, 1998 Ford F150 XLT 4.6 V8 4x4. CEL (Check Engine Light) came on, I had Autozone read the code. The code was item specific, I needed a new EGR Valve ($46). So I bought it, put it in this morning. The CEL did not go off. I disconnected one of the battery leads, reconnected it - it did not reset my CEL like it has in the past. Is this normal? Do I need to drive it a bit? Do I need to manually reset the code with one of those code readers? Why didn't disconnecting the battery reset it like it has for me in the past? Or is something else wrong? On the way home I'm going to stop by Autozone again and see if it is the same CEL code as before.

10-09-2009, 07:14 PM	#15
MaCruz Community Gaming Moderator Top ranked HT gallery Top contributor Member since:Mar 2009 Location:Jacksonville, FL Home Theater Gallery:160 4K collection:104 Blu-ray collection:958 DVD collection:18 MA collection:394 Digital collection:570 iTunes collection:527 Prime collection:192 Blu-ray reviews: 23 Trading Score:139	Sorry to hear that happened to you. I get nervous when I get my car back because you never know what they did. I getting my new tires put on this Monday at Discount Tire and that's simply it! I do need to take my car to a Good Year for a alignment after. I get my oil changes done at my Acura dealership. I don't trust anyone else. If you're wondering how much I pay.. it's less than $35, plus they check my fluids, test my battery etc..

10-09-2009, 07:40 PM	#18
Uniquely Blu-ray Samurai Member since:Sep 2008 Location:Mobile, AL Home Theater Gallery:14 Blu-ray collection:171	I forgot one other scenario where it could be an honest mistake by the shop. If the right oil filter was not in stock..... a novice oil change tech could have grabbed the first filter off the shelf that looked like a good replacement. The wrong oil filter can certainly cause incorrect oil pressure, which could cause the knocking. If that were the case, it would be easy enough to prove, and an honest shop will replace the engine if permanent damage has been done.

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