Are reset password requests working? - Blu-ray Forum

GasCat · 09-30-2007, 03:11 AM

I have a new system which needs to login to Bluray but I don't have my password. My old system has me permanently logged in so I can still post.

I keep asking that my password be sent to my email address but it isn't being sent....Is there some problem with the reset password requests, is it the Mac or am I screwing something up?

iceman · 09-30-2007, 01:48 PM

Doh.. for some reason sendmail is not working properly... I'll try to fix it asap.

GasCat · 09-30-2007, 04:26 PM

Quote:

Originally Posted by Iceman

Doh.. for some reason sendmail is not working properly... I'll try to fix it asap.

Thanks Iceman!

Pretty aggravating eh Shad? Good to know it wasn't "we are not compatible with Apple systems."

Lord_Stewie · 09-30-2007, 04:30 PM

Quote:

Originally Posted by GasCat

Thanks Iceman!

Pretty aggravating eh Shad? Good to know it wasn't "we are not compatible with Apple systems."

I know. well its a good thing that Iceman got on top of it.

yuiop · 04-03-2010, 08:32 PM

Hi - can someone please tell me how I change my password here? Thanks.

Lord_Stewie · 09-30-2007, 02:52 PM

Quote:

Originally Posted by GasCat

I have a new system which needs to login to Bluray but I don't have my password. My old system has me permanently logged in so I can still post.

I keep asking that my password be sent to my email address but it isn't being sent....Is there some problem with the reset password requests, is it the Mac or am I screwing something up?

thanks GasCat for posting this. I had the same problem a while ago.

iceman · 09-30-2007, 04:21 PM

The problem is that our ISP doesn't allow us to do reverse IP lookups.

So when a mail server that has strict mail validation checks, receives e-mail from @blu-ray.com, the mail server will think it's spam since blu-ray.com's IP doesn't resolve to blu-ray.com.

We have contacted our ISP and this should hopefully be solved by monday. Meanwhile we have disabled new user signups.

GasCat · 09-30-2007, 04:34 PM

Quote:

Originally Posted by Iceman

The problem is that our ISP doesn't allow us to do reverse IP lookups.

So when a mail server that has strict mail validation checks, receives e-mail from @blu-ray.com, the mail server will think it's spam since blu-ray.com's IP doesn't resolve to blu-ray.com.

We have contacted our ISP and this should hopefully be solved by monday. Meanwhile we have disabled new user signups.

That was fast, thanks for checking on this so fast. I didn't know my ISP checked but I guess they do now. If any newbies didnt get their confirmation emails now they know why.

iceman · 10-01-2007, 11:41 PM

Ok, mail should now work and we've enabled new user signups again.

Let us know if you have any problems.

GasCat · 10-04-2007, 02:51 PM

It's working now, thanks again.

Lord_Stewie · 04-04-2010, 04:42 AM

On the upper right corner where you see the flags and below it you see "Logged in as:" click on your name.

Once you do that:

On the left side you will see a column which starts with:

Edit Your Details
Profile Privacy
Edit Profile Picture

Scroll down until you see:

Edit Email & Password.

Click on that and then Voila you are where you need to be.

Just follow what needs to be filled out and its taken care of.

09-30-2007, 03:11 AM	#1
GasCat Special Member Member since:Jan 2007 Blu-ray reviews:1	Are reset password requests working? I have a new system which needs to login to Bluray but I don't have my password. My old system has me permanently logged in so I can still post. I keep asking that my password be sent to my email address but it isn't being sent....Is there some problem with the reset password requests, is it the Mac or am I screwing something up?

04-03-2010, 08:32 PM	#5
yuiop New Member Member since:Mar 2010 Blu-ray collection:-	How do I change my password? Hi - can someone please tell me how I change my password here? Thanks.

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09-30-2007, 01:48 PM	#2
iceman Developer Top contributor Member since:May 2003 Home Theater Gallery:13 4K collection:27 Blu-ray collection:121 DVD collection:26 MA collection:1 Digital collection:6 iTunes collection:10 iTunes music:2 Prime collection:3 Trading Score:1	Doh.. for some reason sendmail is not working properly... I'll try to fix it asap.

09-30-2007, 04:21 PM	#7
iceman Developer Top contributor Member since:May 2003 Home Theater Gallery:13 4K collection:27 Blu-ray collection:121 DVD collection:26 MA collection:1 Digital collection:6 iTunes collection:10 iTunes music:2 Prime collection:3 Trading Score:1	The problem is that our ISP doesn't allow us to do reverse IP lookups. So when a mail server that has strict mail validation checks, receives e-mail from @blu-ray.com, the mail server will think it's spam since blu-ray.com's IP doesn't resolve to blu-ray.com. We have contacted our ISP and this should hopefully be solved by monday. Meanwhile we have disabled new user signups.

10-01-2007, 11:41 PM	#9
iceman Developer Top contributor Member since:May 2003 Home Theater Gallery:13 4K collection:27 Blu-ray collection:121 DVD collection:26 MA collection:1 Digital collection:6 iTunes collection:10 iTunes music:2 Prime collection:3 Trading Score:1	Ok, mail should now work and we've enabled new user signups again. Let us know if you have any problems.

10-04-2007, 02:51 PM	#10
GasCat Special Member Member since:Jan 2007 Blu-ray reviews:1	It's working now, thanks again.

04-04-2010, 04:42 AM	#11
Lord_Stewie Blu-ray Baron Member since:May 2007 Blu-ray collection:396 Blu-ray reviews:1 Trading Score:1	On the upper right corner where you see the flags and below it you see "Logged in as:" click on your name. Once you do that: On the left side you will see a column which starts with: Edit Your Details Profile Privacy Edit Profile Picture Scroll down until you see: Edit Email & Password. Click on that and then Voila you are where you need to be. Just follow what needs to be filled out and its taken care of.

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