Cyberlink problems - Blu-ray Forum

rarredoa · 06-05-2007, 11:47 PM

I purchased the sony BWU-100A drive. I've had a few problems. First movies with the AVC codec run choppy on my PC. Cyberlink hasn't been able to figure this out yet. I'm guessing my cpu isn't up to the task, but i would like confirmation from the "experts" at cyberlink. Second, I recently went on a 3 week vacation. Only to come back and realize that my PC can't play BD's! I ran the BD advisor from cyberlink, and now my software that came with the drive (PowerDVD 6.6 BD edition) is not compatible. Cyberlink and sony recommend updating the software, which cyberlink provides free of charge, to PowerDVD 7.3. Problem with this is that i get an error message "PowerDVD 5 needs to be installed, setup will now exit"

This has been very frustrating, since I've invested a grip of money in making my PC blu-ray compatible, and i loved it when it worked. Does anyone out there have any suggestions?... Thanks!

This is my PC setup

AMD X2 3800 processor
2 ATI x1600pro 512 mb video cards in crossfire mode
2gb ram
sony bwu-100A bluray drive
cyberlink 6.6 PowerDVD software (included with blu-ray drive)
Creative X-FI Fatality soundcard
Samsung 1080P, DLP

clyon · 06-05-2007, 11:56 PM

Well, when ever you need help with a computer problem It helps a lot to let people know what you got under the hood (all hardware) + software including you O/S & are All drivers up to date?.

jermwhl · 06-06-2007, 12:47 AM

yea, we definately need a snapshot of hard/software. Also without looking at any of that, I would recommend uninstalling the software and trying a clean install. Also update all windows and cyberlink software.

IF you running vista, look for known issues with that.

clyon · 06-06-2007, 12:58 AM

Quote:

Originally Posted by jermwhl

...trying a clean install. Also update all windows and cyberlink software.

Or you could Defrag (should be done once a month anyway), make sure you unistall the cyberlink before & anything that is Never used before +++ Do it in "SafeMode"

darkloki · 08-01-2007, 12:48 AM

Did you Fix your problem? I might be able to help you I recently has similiar problems and fixed them up.

rarredoa · 08-10-2007, 09:13 PM

Quote:

Originally Posted by darkloki

Did you Fix your problem? I might be able to help you I recently has similiar problems and fixed them up.

I haven't fixed the problem yet

any suggestions?

06-05-2007, 11:47 PM	#1
rarredoa Active Member Member since:Apr 2007 Location:Los Angeles Home Theater Gallery:32 Trading Score:3	Cyberlink problems I purchased the sony BWU-100A drive. I've had a few problems. First movies with the AVC codec run choppy on my PC. Cyberlink hasn't been able to figure this out yet. I'm guessing my cpu isn't up to the task, but i would like confirmation from the "experts" at cyberlink. Second, I recently went on a 3 week vacation. Only to come back and realize that my PC can't play BD's! I ran the BD advisor from cyberlink, and now my software that came with the drive (PowerDVD 6.6 BD edition) is not compatible. Cyberlink and sony recommend updating the software, which cyberlink provides free of charge, to PowerDVD 7.3. Problem with this is that i get an error message "PowerDVD 5 needs to be installed, setup will now exit" This has been very frustrating, since I've invested a grip of money in making my PC blu-ray compatible, and i loved it when it worked. Does anyone out there have any suggestions?... Thanks! This is my PC setup AMD X2 3800 processor 2 ATI x1600pro 512 mb video cards in crossfire mode 2gb ram sony bwu-100A bluray drive cyberlink 6.6 PowerDVD software (included with blu-ray drive) Creative X-FI Fatality soundcard Samsung 1080P, DLP Last edited by rarredoa; 06-06-2007 at 02:38 PM.

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06-05-2007, 11:56 PM	#2
clyon Special Member Member since:Feb 2007 Location:Just left of the Alpha Quadrant 4K collection:57 Blu-ray collection:824 Blu-ray reviews:8	Well, when ever you need help with a computer problem It helps a lot to let people know what you got under the hood (all hardware) + software including you O/S & are All drivers up to date?.

06-06-2007, 12:47 AM	#3
jermwhl Special Member Member since:Jan 2007 Location:Virginia	yea, we definately need a snapshot of hard/software. Also without looking at any of that, I would recommend uninstalling the software and trying a clean install. Also update all windows and cyberlink software. IF you running vista, look for known issues with that.

08-01-2007, 12:48 AM	#5
darkloki Banned Member since:Jul 2007	Did you Fix your problem? I might be able to help you I recently has similiar problems and fixed them up.

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