Ordering from WB directly

[dogger114]

I was wondering if anyone else is having problems with getting their orders from WB directly. I ordered a bunch of movies back in the end of September and these movies had stagered release dates. When all the Stanley Kubrick movies came out it took2/12 weeks before they shipped them out from there release date. I got them about a week ago.

I also ordered the Polar Express that cam out on 10/30 and that did not even ship until 11/9. I also payed for express shipping but they only sent it out via snail mail which was suppose to arrive today but it didn't because they did not enclude my full address and it was only by chance that I checked the tracking info that I need to contact UPS to give them the full address. It was correct on the order email I got from WB.

I have a couple of more comming in December that I hope don't have any issues. Anyone else having similar issues?