PS3 audio problem - Blu-ray Forum

ClaytonMG · 10-25-2007, 04:37 PM

Alright, so on Surf's Up, I noticed the audio drop out for a millisecond right after the opening logo. Actually it drops out on the PCM and there's a pop on the TrueHD track...

Last night I was watching Meet The Robinsons and there's a TON of audio drop outs. It always occurs when there's a cut in the movie. And it's also only on PCM. I tried the Dolby Digital track and it's fine. Anyone else experience anything like this?

T-Town Oil · 10-25-2007, 04:46 PM

nope, ive got both movies and watched them with pcm and all was well...

kaliraver · 10-25-2007, 04:53 PM

I watched Meet The Robinsons and I had no problem watching the movie with PCM on. Try another movie to see if they do it to? It might be a problem with your receiver?

CptGreedle · 10-25-2007, 04:55 PM

sounds like a receiver problem to me. My receiver changes the output based on the input.. so if he detects a change it will switch over. But it sounds like yours is changing when it shouldn't. Make sure the audio option has PCM (or whatever the highest quality is) selected on the BD. It is possibly something wrong with the receiver or the HDMI connection. Make sure it is all well connected with no stress on the cords.

ClaytonMG · 10-25-2007, 05:08 PM

It's not the reciever. I just plugged the PS3 directly into the TV and the same problem in the same spots occur. I also think that if it was stress on the cords or if it was a problem with the HDMI then A) It would do it for Dolby Digital and B) it wouldn't do it in the same spots every time.

kaliraver · 10-25-2007, 05:10 PM

Try to exchange the disc, maybe its defective?

ClaytonMG · 10-25-2007, 05:30 PM

Quote:

Originally Posted by kaliraver69

Try to exchange the disc, maybe its defective?

Oh man... you want me to try to exchange this at Walmart?! They have by far the worst customer service at their customer service counter!!! But I'll give it a try...

owa · 10-25-2007, 05:34 PM

Both worked fine here using a PS3 (and using PCM).

cawgijoe · 10-25-2007, 05:38 PM

Quote:

Originally Posted by ClaytonMG

Oh man... you want me to try to exchange this at Walmart?! They have by far the worst customer service at their customer service counter!!! But I'll give it a try...

I would exchange the disc first before trying anything else. Hopefully it's not your PS3.

gumpaholic · 10-25-2007, 08:36 PM

Quote:

Originally Posted by owa

Both worked fine here using a PS3 (and using PCM).

Same here! Good luck with your problem/. Hope everyting works out fine for you!

BTBuck1 · 10-25-2007, 08:39 PM

Interesting, I watched both Surf's up and Meet the robinsons Back to back last night with no problem what-so-ever.

cathexist · 10-25-2007, 08:44 PM

By chance do you have a JVC receiver? Mine is a PAIN...it clicks constantly when changing video resolutions or starting/stopping a game or movie on my PS3...luckily I haven't had any audio issues.

Piece of crap...don't think I can get it replaced either because it was refurbished.

Titus · 10-25-2007, 08:52 PM

You said its a prob only with the pcm track yet you said you played it through your tv... your tv can decode pcm??

TauRus · 10-25-2007, 09:30 PM

I doubt this is a bad disc, since Clayton mentioned he had similar issues with at least two discs. It appears to be a problem with the the PS3 if Clayton is certain the receiver is not the culprit.

ClaytonMG · 10-25-2007, 09:30 PM

Quote:

Originally Posted by Titus

You said its a prob only with the pcm track yet you said you played it through your tv... your tv can decode pcm??

It accepts 2 channel PCM. But that brings up an interesting point... WHAT IF!!! They made a TV that has a reciever built in... how weird would that be.

But my reciever is the Yamaha HTR-5990. I figured it was something to do with the sound mix on Surf's Up (I still think it is, since it's barely noticable) but now with this one doing it every couple of minutes... I'll exchange it later and let you all know what happens.

Deciazulado · 10-25-2007, 09:56 PM

Also, to eliminate culprits, you should try to play the disc(s) on another PS3 and see if it dropouts there

ClaytonMG · 10-25-2007, 10:50 PM

Quote:

Originally Posted by Deciazulado

Also, to eliminate culprits, you should try to play the disc(s) on another PS3 and see if it dropouts there

Yeahh none of my friends have HDTV's or PS3's... But I will try it on my BDP-S1!

ClaytonMG · 10-25-2007, 11:14 PM

Alright so here's the scoop... The Audio does NOT drop out on my BDP-S1. The only thing I have set up differently is that my reciever (Yamaha RXV-2500) doesn't have HDMI. So I have it connected via toslink. So... I am guessing it's either A) my PS3 or B) the HDMI cable from my PS3 to my reciever/TV. Since I checked my HDMI cable and there's nothing wrong with it, and it also does it in the same spots and only with LPCM, I am saying it's the PS3. So I'll wait for the next firmware upgrade just to see if that does anything, and then after that I'll take the PS3 in. So hopefully there's a firmware upgrade soon so that I don't have to bring my BDP-S1 down here (I don't have room!)

Rustmonsteru · 10-25-2007, 11:33 PM

I had something like that happen with my dvdo vp50 video processor when it first came out. Audio would drop out in the same identical place on certain dvds. It drove me crazy for a month till firmware fixed it. I still don't understand how I could get dropout in the same spot every time.

TheDaddy · 10-25-2007, 11:38 PM

If you are using an optical connection for the audio there will be a drop every time the bit rate changes. If you are using HDMI for audio there should be zero drop out. I also watched Meet The Robinsons last night, no problems what so ever. Using a 60GB PS3 with Premium HDMI 1.3 cables.

At Wal Mart as long as you have a sales recipt you should have no problem returning the disc for a replacement or refund. When I bought my PS3 [back in Nov. 2006] I HAD to buy a totally lame PS3 bundle VIA Wal Mart.com, it was the only place I could find a PS3 in stock. I took everything back to my local Wal Mart except the actual PS3 unit & had no problem getting 100% credited back to my credit card.

10-25-2007, 04:37 PM	#1
ClaytonMG Blu-ray Samurai Member since:May 2006 Location:New Brighton, MN Home Theater Gallery:16 4K collection:839 Blu-ray collection:2379 Blu-ray reviews:2 Trading Score:1	PS3 audio problem Alright, so on Surf's Up, I noticed the audio drop out for a millisecond right after the opening logo. Actually it drops out on the PCM and there's a pop on the TrueHD track... Last night I was watching Meet The Robinsons and there's a TON of audio drop outs. It always occurs when there's a cut in the movie. And it's also only on PCM. I tried the Dolby Digital track and it's fine. Anyone else experience anything like this?

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10-25-2007, 04:46 PM	#2
T-Town Oil Expert Member Top ranked HT gallery Member since:Jul 2007 Location:Tulsa, Oklahoma Home Theater Gallery:20 Blu-ray collection:42 Blu-ray reviews:3	nope, ive got both movies and watched them with pcm and all was well...

10-25-2007, 04:53 PM	#3
kaliraver Blu-ray Samurai Member since:May 2007 Location:San Francisco Bay Blu-Ray SteelBooks™: (150+) Blu-ray collection:373 Blu-ray reviews:1 Trading Score:285	I watched Meet The Robinsons and I had no problem watching the movie with PCM on. Try another movie to see if they do it to? It might be a problem with your receiver?

10-25-2007, 04:55 PM	#4
CptGreedle Blu-ray Ninja Member since:Jul 2007 Location:Sworn super-hero now services Atlanta (and suburbs). Blu-ray collection:128 Blu-ray reviews:5	sounds like a receiver problem to me. My receiver changes the output based on the input.. so if he detects a change it will switch over. But it sounds like yours is changing when it shouldn't. Make sure the audio option has PCM (or whatever the highest quality is) selected on the BD. It is possibly something wrong with the receiver or the HDMI connection. Make sure it is all well connected with no stress on the cords.

10-25-2007, 05:08 PM	#5
ClaytonMG Blu-ray Samurai Member since:May 2006 Location:New Brighton, MN Home Theater Gallery:16 4K collection:839 Blu-ray collection:2379 Blu-ray reviews:2 Trading Score:1	It's not the reciever. I just plugged the PS3 directly into the TV and the same problem in the same spots occur. I also think that if it was stress on the cords or if it was a problem with the HDMI then A) It would do it for Dolby Digital and B) it wouldn't do it in the same spots every time.

10-25-2007, 05:10 PM	#6
kaliraver Blu-ray Samurai Member since:May 2007 Location:San Francisco Bay Blu-Ray SteelBooks™: (150+) Blu-ray collection:373 Blu-ray reviews:1 Trading Score:285	Try to exchange the disc, maybe its defective?

10-25-2007, 05:34 PM	#8
owa Blu-ray Knight Member since:Apr 2007 Blu-ray reviews: 96	Both worked fine here using a PS3 (and using PCM).

10-25-2007, 08:39 PM	#11
BTBuck1 Blu-ray Samurai Member since:Jun 2006 Location:Oceanside, CA. Blu-ray collection:507 DVD collection:1	Interesting, I watched both Surf's up and Meet the robinsons Back to back last night with no problem what-so-ever.

10-25-2007, 08:44 PM	#12
cathexist Blu-ray Samurai Member since:Jul 2007 Location:Aurora, CO 4K collection:302 Blu-ray collection:1253 DVD collection:73 Blu-ray reviews:2 Trading Score:8	By chance do you have a JVC receiver? Mine is a PAIN...it clicks constantly when changing video resolutions or starting/stopping a game or movie on my PS3...luckily I haven't had any audio issues. Piece of crap...don't think I can get it replaced either because it was refurbished.

10-25-2007, 08:52 PM	#13
Titus Member Member since:Sep 2007	You said its a prob only with the pcm track yet you said you played it through your tv... your tv can decode pcm??

10-25-2007, 09:30 PM	#14
TauRus Active Member Member since:Dec 2006 Location:Chicago NW burbs	I doubt this is a bad disc, since Clayton mentioned he had similar issues with at least two discs. It appears to be a problem with the the PS3 if Clayton is certain the receiver is not the culprit.

10-25-2007, 09:56 PM	#16
Deciazulado Site Manager Top contributor Member since:Aug 2006 Location:USiberia Home Theater Gallery:6 4K collection:1160 Blu-ray collection:7047 DVD collection:4044	Also, to eliminate culprits, you should try to play the disc(s) on another PS3 and see if it dropouts there

10-25-2007, 11:14 PM	#18
ClaytonMG Blu-ray Samurai Member since:May 2006 Location:New Brighton, MN Home Theater Gallery:16 4K collection:839 Blu-ray collection:2379 Blu-ray reviews:2 Trading Score:1	Alright so here's the scoop... The Audio does NOT drop out on my BDP-S1. The only thing I have set up differently is that my reciever (Yamaha RXV-2500) doesn't have HDMI. So I have it connected via toslink. So... I am guessing it's either A) my PS3 or B) the HDMI cable from my PS3 to my reciever/TV. Since I checked my HDMI cable and there's nothing wrong with it, and it also does it in the same spots and only with LPCM, I am saying it's the PS3. So I'll wait for the next firmware upgrade just to see if that does anything, and then after that I'll take the PS3 in. So hopefully there's a firmware upgrade soon so that I don't have to bring my BDP-S1 down here (I don't have room!)

10-25-2007, 11:33 PM	#19
Rustmonsteru Expert Member Member since:Mar 2007	I had something like that happen with my dvdo vp50 video processor when it first came out. Audio would drop out in the same identical place on certain dvds. It drove me crazy for a month till firmware fixed it. I still don't understand how I could get dropout in the same spot every time.

10-25-2007, 11:38 PM	#20
TheDaddy Active Member Member since:Dec 2006 Location:Belleair Bluffs, Fl.	If you are using an optical connection for the audio there will be a drop every time the bit rate changes. If you are using HDMI for audio there should be zero drop out. I also watched Meet The Robinsons last night, no problems what so ever. Using a 60GB PS3 with Premium HDMI 1.3 cables. At Wal Mart as long as you have a sales recipt you should have no problem returning the disc for a replacement or refund. When I bought my PS3 [back in Nov. 2006] I HAD to buy a totally lame PS3 bundle VIA Wal Mart.com, it was the only place I could find a PS3 in stock. I took everything back to my local Wal Mart except the actual PS3 unit & had no problem getting 100% credited back to my credit card.

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