Lionsgate Digital Redeem Issue (QR only) starting with John Wick 3?

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Appears the John Wick 3 digital code is only redeeming via the QR code within the Lionsgate app for some people.

For those affected:

* You can not manually enter the code directly into a streaming provider.

* You can not use a photo of the code slip sheet.

* However, you can use a video of the code slip sheet to scan the code into the Lionsgate app.

as mentioned below you can contact Lionsgate support (if you have the slip) and ask for them to provide you a redemption link.