What just happened to Netflix?!?! - Blu-ray Forum

Grant Matrix · 03-26-2008, 01:25 PM

So their site was down the other day and back up yesterday. I logged in the check my que to find the standard long wait, very long wait on most of my top 20. No big suprise there. I log in today, and sudddenly almost my entire top 20 is "now" available. I am in shock and thinking that there has to be some kind of mistake here. Anyone else see the same thing happen in their que?

MOONPHASE · 03-26-2008, 01:26 PM

i believe they were trying to update it so that it wouldnt be messed up

Beta Man · 03-26-2008, 01:31 PM

I received an email today from, them..... I'll copy and paste.......

Quote:

To make sure you get your Netflix emails, add info@netflix.com to your address book.
Your Account | Queue | Help

We're Sorry Your DVD Was Delayed

Dear John,

As you may have heard, our shipping system was unexpectedly down for most of Monday. We should have shipped you a DVD but were unable to. Your DVD was shipped today, Tuesday, March 25th, instead.

We are sorry for any inconvenience this has caused. We will issue a 5% credit to your account in the next few days. You don't need to do anything. The credit will be automatically applied to your next billing statement.

Again, we apologize for the delay and thank you for your understanding. If you need further assistance, please call us at 1 (888) 638-3549.

-The Netflix Team

Grant Matrix · 03-26-2008, 01:48 PM

Darn, here I was hoping that they finally got a massive influx of Blu-ray resulting the lessening of the que, but it sounds like they just have more stock since they weren't shipping for a day.

cnowels · 03-26-2008, 07:36 PM

And NOW - when I check my queue - there's no longer any indicator of whether the movie is Blu-ray or DVD. I'm wondering if they've switched them all over to DVD in preparation for a new Blu-ray plan that you would have to purchase instead. They mentioned that was coming, but I had hoped it was a while off.

Is anyone else seeing this on their queue as well?

NoKKiE · 03-26-2008, 07:39 PM

shows up as all DVD's for me too... prepare to pay more for blu-ray rentals.

highdefw · 03-26-2008, 07:39 PM

Most likely adding more Blu movies

haste · 03-26-2008, 07:39 PM

everything looks exactly the same as it did yesterday on my netflix account.

J6P · 03-26-2008, 07:41 PM

Remember this from about a month ago?

Maybe it's related.

cnowels · 03-26-2008, 07:41 PM

Quote:

Originally Posted by haste

everything looks exactly the same as it did yesterday on my netflix account.

So you can still change your Blu-rays to DVD and vice-versa?

DC_Street · 03-26-2008, 07:42 PM

mine is showing them as dvds as well

Bango · 03-26-2008, 07:43 PM

When I was first able to get back on the site, I couldn't see any of the rating stars. They were all gone. But that seems to have been fixed. I havnt' experienced the DVD display issue.

cnowels · 03-26-2008, 07:43 PM

Quote:

Originally Posted by J6P

Remember this from about a month ago?

Maybe it's related.

Yah, that's what I was referring to as well. I was just hoping that day had not yet come. Plus, I haven't received any notice about it. Nor could I find any mention of new Blu-ray pricing schemes on their site.

Ferris · 03-26-2008, 07:44 PM

Quote:

Originally Posted by cnowels

And NOW - when I check my queue - there's no longer any indicator of whether the movie is Blu-ray or DVD. I'm wondering if they've switched them all over to DVD in preparation for a new Blu-ray plan that you would have to purchase instead. They mentioned that was coming, but I had hoped it was a while off.

Is anyone else seeing this on their queue as well?

I am not seeing this problem. I still have Blu-rays in my queue.

Quote:

Originally Posted by NoKKiE

shows up as all DVD's for me too... prepare to pay more for blu-ray rentals.

They can't just change everyone's selections to DVD (instead of Blu-ray or HD-DVD) without FIRST notifying the customer. While they can change the terms of agreement, they can only do so after notifying you first.

IMind · 03-26-2008, 07:45 PM

It looks like the website software is changing pretty dramatically. I don't have anything set as Blu-ray... or at least it's not listed as Blu-ray at all.

cnowels · 03-26-2008, 07:48 PM

Must just be a bug with certain servers hosting the site then.

These are the only column headings I currently have:
List Order Movie Title Watch Instantly Star Rating Genre Availability Remove

I'll check again tomorrow to make sure they're still set as BDs.

groovyone · 03-26-2008, 07:49 PM

Mine doesn't seem to specify BD or DVD on my queue, but it does still say my account is set up for BD.

IMind · 03-26-2008, 07:50 PM

I just added a Blu-ray... and it added it to the queue.... but doesn't specify format. I'm wondering if you have Blu-ray selected they just assume you want it in Blu-ray if available.

cnowels · 03-26-2008, 07:52 PM

Quote:

Originally Posted by IMind

I just added a Blu-ray... and it added it to the queue.... but doesn't specify format. I'm wondering if you have Blu-ray selected they just assume you want it in Blu-ray if available.

Hmmm, that's a possibility. But if it's not available, would they then send the SD version? I guess we'll find out in the next few days.

groovyone · 03-26-2008, 07:53 PM

Quote:

Originally Posted by IMind

they just assume you want it in Blu-ray if available.

That is my guess. Once I set my acct up for BDs, I never had to manually select it if it was available. However, I liked that I could scan my list for BDs vs DVDs. Sucks that it doesn't show it now.

03-26-2008, 01:25 PM	#1
Grant Matrix Banned Member since:Dec 2007 Blu-ray reviews:4 Trading Score:1	What just happened to Netflix?!?! So their site was down the other day and back up yesterday. I logged in the check my que to find the standard long wait, very long wait on most of my top 20. No big suprise there. I log in today, and sudddenly almost my entire top 20 is "now" available. I am in shock and thinking that there has to be some kind of mistake here. Anyone else see the same thing happen in their que?

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03-26-2008, 01:26 PM	#2
MOONPHASE Blu-ray Duke Top contributor Member since:Jun 2007 Location:California 4K collection:8 Blu-ray collection:520 DVD collection:820 Blu-ray reviews:18 Trading Score:29	i believe they were trying to update it so that it wouldnt be messed up

03-26-2008, 01:48 PM	#4
Grant Matrix Banned Member since:Dec 2007 Blu-ray reviews:4 Trading Score:1	Darn, here I was hoping that they finally got a massive influx of Blu-ray resulting the lessening of the que, but it sounds like they just have more stock since they weren't shipping for a day.

03-26-2008, 07:36 PM	#5
cnowels Active Member Member since:Jan 2008 Location:Chesapeake, VA Blu-ray collection:154	And NOW - when I check my queue - there's no longer any indicator of whether the movie is Blu-ray or DVD. I'm wondering if they've switched them all over to DVD in preparation for a new Blu-ray plan that you would have to purchase instead. They mentioned that was coming, but I had hoped it was a while off. Is anyone else seeing this on their queue as well?

03-26-2008, 07:39 PM	#6
NoKKiE Member Member since:Sep 2007 Blu-ray collection:27 Trading Score:1	shows up as all DVD's for me too... prepare to pay more for blu-ray rentals.

03-26-2008, 07:39 PM	#7
highdefw Active Member Member since:Aug 2007 4K collection:109 Blu-ray collection:366 DVD collection:1 Blu-ray reviews:6	Most likely adding more Blu movies

03-26-2008, 07:39 PM	#8
haste Senior Member Member since:Aug 2007 Blu-ray collection:87 Blu-ray reviews:1	everything looks exactly the same as it did yesterday on my netflix account.

03-26-2008, 07:41 PM	#9
J6P Expert Member Top ranked HT gallery Member since:Aug 2007 Home Theater Gallery:117 Blu-ray collection:270	Remember this from about a month ago? Maybe it's related.

03-26-2008, 07:42 PM	#11
DC_Street Power Member Member since:Feb 2008 Location:Denver, CO Blu-ray collection:142 Trading Score:43	mine is showing them as dvds as well

03-26-2008, 07:43 PM	#12
Bango Active Member Member since:Jan 2008 Location:San Diego, CA Trading Score:4	When I was first able to get back on the site, I couldn't see any of the rating stars. They were all gone. But that seems to have been fixed. I havnt' experienced the DVD display issue.

03-26-2008, 07:45 PM	#15
IMind Active Member Member since:Jan 2008	It looks like the website software is changing pretty dramatically. I don't have anything set as Blu-ray... or at least it's not listed as Blu-ray at all.

03-26-2008, 07:48 PM	#16
cnowels Active Member Member since:Jan 2008 Location:Chesapeake, VA Blu-ray collection:154	Must just be a bug with certain servers hosting the site then. These are the only column headings I currently have: List Order Movie Title Watch Instantly Star Rating Genre Availability Remove I'll check again tomorrow to make sure they're still set as BDs.

03-26-2008, 07:49 PM	#17
groovyone Blu-ray Guru Member since:May 2007 Location:PSNetwork: groovyone	Mine doesn't seem to specify BD or DVD on my queue, but it does still say my account is set up for BD.

03-26-2008, 07:50 PM	#18
IMind Active Member Member since:Jan 2008	I just added a Blu-ray... and it added it to the queue.... but doesn't specify format. I'm wondering if you have Blu-ray selected they just assume you want it in Blu-ray if available.

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