Wal-mart site to store question... - Blu-ray Forum

ckenisell · 05-07-2008, 06:34 PM

Does Wal-mart's online "site to store" feature work like Best Buy? If the local Wal-mart has a copy of the movie in-stock and I place a site to store order, will they grab it off the shelf or do I have to wait for them to get a new one shipped to them?

Thanks!

iNCREDiPiNOY · 05-07-2008, 06:40 PM

They'll grab it off the shelf for you. If they don't have in-stock, then they'll ship to you directly from the warehouse.

ckenisell · 05-07-2008, 06:43 PM

Quote:

Originally Posted by iNCREDiPiNOY

They'll grab it off the shelf for you. If they don't have in-stock, then they'll ship to you directly from the warehouse.

Thanks.

Chocolatejas · 05-07-2008, 06:45 PM

Quote:

Originally Posted by iNCREDiPiNOY

They'll grab it off the shelf for you. If they don't have in-stock, then they'll ship to you directly from the warehouse.

I believe you have to pay for them to ship it to you. they will ship it to the store for free for you to pick up. Hence the name - Site to Store.

iNCREDiPiNOY · 05-07-2008, 06:48 PM

Quote:

I believe you have to pay for them to ship it to you. they will ship it to the store for free for you to pick up. Hence the name - Site to Store.

Yeah, they charge for 97 cents to ship and pick-up is free.

Beta Man · 05-07-2008, 06:57 PM

97 cents..... man, they just can't use "normal" $0.99/$1.99 etc!

DetroitSportsFan · 05-07-2008, 07:32 PM

Quote:

Originally Posted by Beta Man

97 cents..... man, they just can't use "normal" $0.99/$1.99 etc!

They have to beat their competitors by $0.02!

iNCREDiPiNOY · 05-07-2008, 07:48 PM

Quote:

Originally Posted by DetroitSportsFan

They have to beat their competitors by $0.02!

Exactly my thought! Because WM is the first largest retailer in nationwide, then Amazon and Frys.

onumb · 05-07-2008, 08:09 PM

I did it once. They had the movie in stock, but I had to wait for "my shipped copy" to get there to pick it up.

Zaphod · 05-07-2008, 08:17 PM

Quote:

Originally Posted by iNCREDiPiNOY

They'll grab it off the shelf for you. If they don't have in-stock, then they'll ship to you directly from the warehouse.

Yeah I wish it worked that way...they don't pick it off the shelf because the order is shipped to the store from the distribution center, hence "Site to Store". The store doesn't receive anything on the order until it has been shipped from the distribution center giving them a heads up to look out for it and not put it with the regular inventory.

iNCREDiPiNOY · 05-07-2008, 08:19 PM

Quote:

Yeah I wish it worked that way...they don't pick it off the shelf because the order is shipped to the store from the distribution center, hence "Site to Store".

Oh I apologized I didn't know they have to ship it to the store first. It doesn't make any sense why they have to ship to store and pick it up later.

Zaphod · 05-07-2008, 10:16 PM

Quote:

Originally Posted by iNCREDiPiNOY

Oh I apologized I didn't know they have to ship it to the store first. It doesn't make any sense why they have to ship to store and pick it up later.

No need to apologize...and you are 100% correct. I think that it is stupid that they don't pull it if it is in the stores inventory. It must be a logistics issue.

Darko · 05-08-2008, 12:03 AM

I work at Wal-mart and actually have to work in the Site to Store at times.

I have also unloaded trucks to help out from time to time. Site to Store items come shipped with a orange label.They are mixed in with all the other freight that comes off the trucks. The orange label helps flag the item so the unloaders set it off to the side to be stored in the bins that hold the merchandise till the customers come to pick them up.

Once the items have been sent to the store an email is sent to the customer to let them know they can pick the item up.

Lots of items have no shipping charges if you use site to store instead of sending it to your house.

If your item is broken or lost after it is checked into the store then the store has to eat the cost and pull from the shelves for the customer if we have it in stock. Although I have never personally had a problem with any damaged items.

The stores do get a kick back on the bottom line from items bought from site to store. But not directly from the sell of the item itself. In away it makes it worth it to the store itself and saves the customer some money. Also some items are easier to get online. I suggest it quite a lot to customers.

Also if the store has the item on the shelf just go and buy the item on the shelf and skip using site to store. Why use Site to Store for items you can go and get anyways?

jw · 05-08-2008, 12:15 AM

Quote:

Originally Posted by ckenisell

Does Wal-mart's online "site to store" feature work like Best Buy? If the local Wal-mart has a copy of the movie in-stock and I place a site to store order, will they grab it off the shelf or do I have to wait for them to get a new one shipped to them?

Thanks!

NO!!

You place the order and have to wait for it to arrive at the store. I am not sure where people get their information but they have misinformed you.

Quote:

How Site to Store Works
To take advantage of free shipping with Site to Store, just follow these steps:

Look for the Site to Store logo associated with eligible items.
During checkout, select Site to Store as the delivery option.
Select the Wal-Mart store where you would like to pick up your items.
We'll send you an email when your order is ready for pickup.

Please Note: Orders typically take 7-10 business days to arrive at the store after your order is processed (it may take up to 48 hours to process an order).

It does not work like BB or CC

Ice2Dragon · 05-08-2008, 12:15 AM

Quote:

Originally Posted by jwbbud

NO!!

You place the order and have to wait for it to arrive at the store. I am not sure where people get their information but they have misinformed you.

It does not work like BB or CC

Correct -_-V

How did this thread get so derailed with bad info? Lol

ckenisell · 05-08-2008, 03:52 AM

OK, well, I went off of the bad advice from iNCREDiPiNOY before I was able to read anybody else's replies. Here's what happened.

First, let me say that I've used site to store once before and it was a bad experience then too. You have to go to the back of the store and press this little electronic pad (similar to the credit card scanners). It then says that it's locating an associate, but I don't think it actually does because nobody EVER shows up. It's like a ghost town back there. Well, the same thing goes for this experience too. Anyway, once I was able to track somebody down, this is what happened:

I said, "I purchased this online, but I was told that if it was in stock, you would take it off the shelf and hold it instead of getting one shipped to you." She said, "That's incorrect, you have to wait 7 to 10 business days for it to arrive." I said, okay, that's dumb. Can I go ahead and purchase it here for the same price as it is online and I'll just cancel my online purchase?" She allowed me to do so.

So, you may be wondering why I purchased online anyway if I was just going to go up to the store and pick it up. First, our walmart's selection of Blu-Ray is VERY slim to none, but I KNEW they had a copy of this movie there when I was in the same store yesterday. BUT, it and another title where the ONLY two Blu-Ray titles they had in stock. So, I was afraid they would sell out of it. Second, the price on Walmart's web site is $23.something. At the store, it's $29.99. Luckily, she price matched for me. Third, I needed it today as it was a gift for my wife for her birthday today.

So anyway, I'm off to cancel my online order.

ckenisell · 05-08-2008, 03:56 AM

Great! Now I have to go pick it up and return it all at the same time.

Quote:

Originally Posted by Walmart's Web Site

Order Cancellation Policy

You cannot cancel your order after you click Place Your Order on the "Confirm and Submit" page.

You can exit an order before placing it by clicking "Go to the Home Page (without completing your order)," which is located at the bottom of the page in checkout. Leaving our website before completing your order will also cancel the transaction.

If you change your mind for any reason after placing your order, be assured that you can return any unwanted items to us after you receive them in accordance with our Returns Policy. For most items, you will have the option of returning the items directly to your local Wal-Mart store or to us by mail. Instructions on how to return items will arrive with your order. Please see our Returns Policy.

hitechiowa · 05-08-2008, 04:33 AM

Quote:

Originally Posted by iNCREDiPiNOY

They'll grab it off the shelf for you. If they don't have in-stock, then they'll ship to you directly from the warehouse.

thats a big negative on that one chief, site-to-store is basically like amazon.com it has its own distribution center, they ship your item from its D center to the store that you chose and you go pick it up

jw · 05-08-2008, 11:48 AM

Quote:

Originally Posted by ckenisell

Great! Now I have to go pick it up and return it all at the same time.

If you never pick it up, thye cant charge the CC as you havent received the goods. Have they charged you for it yet? If not just red flag it, they will get the hint.
Or wait til the next time you are there and pick it up and return it

cathexist · 05-08-2008, 12:16 PM

Quote:

Originally Posted by onumb

I did it once. They had the movie in stock, but I had to wait for "my shipped copy" to get there to pick it up.

Ditto...bought walk hard site-to-store because it was $7 less than the in-store price (how can you not match your own online prices...)

05-07-2008, 06:34 PM	#1
ckenisell Blu-ray Samurai Top contributor Member since:Jun 2007 Location:Round Rock, TX Blu-ray collection:368 Blu-ray reviews:3	Wal-mart site to store question... Does Wal-mart's online "site to store" feature work like Best Buy? If the local Wal-mart has a copy of the movie in-stock and I place a site to store order, will they grab it off the shelf or do I have to wait for them to get a new one shipped to them? Thanks!

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onumb Member Member since:Oct 2007 Blu-ray collection:79	I did it once. They had the movie in stock, but I had to wait for "my shipped copy" to get there to pick it up.

05-08-2008, 12:03 AM	#13
Darko Active Member Member since:Feb 2008 4K collection:14 Blu-ray collection:1063	I work at Wal-mart and actually have to work in the Site to Store at times. I have also unloaded trucks to help out from time to time. Site to Store items come shipped with a orange label.They are mixed in with all the other freight that comes off the trucks. The orange label helps flag the item so the unloaders set it off to the side to be stored in the bins that hold the merchandise till the customers come to pick them up. Once the items have been sent to the store an email is sent to the customer to let them know they can pick the item up. Lots of items have no shipping charges if you use site to store instead of sending it to your house. If your item is broken or lost after it is checked into the store then the store has to eat the cost and pull from the shelves for the customer if we have it in stock. Although I have never personally had a problem with any damaged items. The stores do get a kick back on the bottom line from items bought from site to store. But not directly from the sell of the item itself. In away it makes it worth it to the store itself and saves the customer some money. Also some items are easier to get online. I suggest it quite a lot to customers. Also if the store has the item on the shelf just go and buy the item on the shelf and skip using site to store. Why use Site to Store for items you can go and get anyways?

05-08-2008, 03:52 AM	#16
ckenisell Blu-ray Samurai Top contributor Member since:Jun 2007 Location:Round Rock, TX Blu-ray collection:368 Blu-ray reviews:3	OK, well, I went off of the bad advice from iNCREDiPiNOY before I was able to read anybody else's replies. Here's what happened. First, let me say that I've used site to store once before and it was a bad experience then too. You have to go to the back of the store and press this little electronic pad (similar to the credit card scanners). It then says that it's locating an associate, but I don't think it actually does because nobody EVER shows up. It's like a ghost town back there. Well, the same thing goes for this experience too. Anyway, once I was able to track somebody down, this is what happened: I said, "I purchased this online, but I was told that if it was in stock, you would take it off the shelf and hold it instead of getting one shipped to you." She said, "That's incorrect, you have to wait 7 to 10 business days for it to arrive." I said, okay, that's dumb. Can I go ahead and purchase it here for the same price as it is online and I'll just cancel my online purchase?" She allowed me to do so. So, you may be wondering why I purchased online anyway if I was just going to go up to the store and pick it up. First, our walmart's selection of Blu-Ray is VERY slim to none, but I KNEW they had a copy of this movie there when I was in the same store yesterday. BUT, it and another title where the ONLY two Blu-Ray titles they had in stock. So, I was afraid they would sell out of it. Second, the price on Walmart's web site is $23.something. At the store, it's $29.99. Luckily, she price matched for me. Third, I needed it today as it was a gift for my wife for her birthday today. So anyway, I'm off to cancel my online order.

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