Sudden low sound? - Blu-ray Forum

MagicSeaMonkey · 10-07-2008, 03:48 PM

This one is bizarre. When I watch Planet Earth, the menu sound/music is nice and loud. Once the program actually starts, the volume plunges and I have to turn it all the way up to even barely hear it.

I'm new to Blu-ray, having just gotten set up two days ago. Is this normal for this particular disc, or did I accidentally hit an option somewhere?

Lucy Diamond · 10-07-2008, 04:33 PM

Do you have anything else?? It helps to A/B.

If your TV is hooked up, see if there are dips in audio with that too.

Also, please let us know your basic setup and how everything is connected. Be a little specific and help us help you.

Okay then...good luck for now,

MagicSeaMonkey · 10-07-2008, 08:11 PM

Okay, cool! The TV that I have is the Mitsubishi LT52149 (52" LCD, 1080p, 120Hz integrated sound)

The Blu-ray player that I have is the Sony BDP-S350.

It always works fine when watching regular TV. My Xbox 360 works fine and does not experience any sound dips. I do not have any other Blu-rays to test. So I'm thinking/hoping that it is just a funky disc.

It's really strange because the menu music is really loud and great...then when the show starts, it dips really low.

FlipperWasIrish · 10-07-2008, 08:27 PM

My sister recently got a BLU-ray player for thier system and had a simular problem.

I came over and found that my nephew had incorrectly hooked up the audio cables.

Not knowing your setup all I can say is re-check your cable hook-ups to make sure its correct.

I almost didn't myself, as it was a hassle to get access behind her steup, but her family was rewarded when I found the problem.

MagicSeaMonkey · 10-08-2008, 04:39 PM

There is just an HDMI cable. I had a professional come out and install everything and it seems to work fine.

I still don't understand how part of the Blu-ray disc can have normal sound while another part just doesn't. I don't know that much about it, but it really sounds like a disc problem.

FlipperWasIrish · 10-08-2008, 05:10 PM

If another Blu-ray works fine than you are correct.

If it doesn't then something is incorrect in your setup.

With my sister's family they have an older HDTV that required a DVI-to-HDMI converter for video AND using the White/Red cables for audio. My nephew had connect these cables incorrectly, which is easy to do if you don't pay attention.

Good luck.

Uniquely · 10-08-2008, 09:05 PM

I have it on hd-dvd, and the audio is fine. That is a strange problem.

10-07-2008, 03:48 PM	#1
MagicSeaMonkey Junior Member Member since:Oct 2008	Sudden low sound? This one is bizarre. When I watch Planet Earth, the menu sound/music is nice and loud. Once the program actually starts, the volume plunges and I have to turn it all the way up to even barely hear it. I'm new to Blu-ray, having just gotten set up two days ago. Is this normal for this particular disc, or did I accidentally hit an option somewhere?

10-07-2008, 08:27 PM	#4
FlipperWasIrish Senior Member Member since:Jun 2008	Re-check your cabling My sister recently got a BLU-ray player for thier system and had a simular problem. I came over and found that my nephew had incorrectly hooked up the audio cables. Not knowing your setup all I can say is re-check your cable hook-ups to make sure its correct. I almost didn't myself, as it was a hassle to get access behind her steup, but her family was rewarded when I found the problem.

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10-07-2008, 04:33 PM	#2
Lucy Diamond Blu-ray Champion Top contributor Member since:Apr 2008 Location:The Tomb of Annihilation 4K collection:- Blu-ray collection:- DVD collection:- Digital collection:- Blu-ray reviews: 2 Trading Score:3	Do you have anything else?? It helps to A/B. If your TV is hooked up, see if there are dips in audio with that too. Also, please let us know your basic setup and how everything is connected. Be a little specific and help us help you. Okay then...good luck for now,

10-07-2008, 08:11 PM	#3
MagicSeaMonkey Junior Member Member since:Oct 2008	Okay, cool! The TV that I have is the Mitsubishi LT52149 (52" LCD, 1080p, 120Hz integrated sound) The Blu-ray player that I have is the Sony BDP-S350. It always works fine when watching regular TV. My Xbox 360 works fine and does not experience any sound dips. I do not have any other Blu-rays to test. So I'm thinking/hoping that it is just a funky disc. It's really strange because the menu music is really loud and great...then when the show starts, it dips really low.

10-08-2008, 04:39 PM	#5
MagicSeaMonkey Junior Member Member since:Oct 2008	There is just an HDMI cable. I had a professional come out and install everything and it seems to work fine. I still don't understand how part of the Blu-ray disc can have normal sound while another part just doesn't. I don't know that much about it, but it really sounds like a disc problem.

10-08-2008, 05:10 PM	#6
FlipperWasIrish Senior Member Member since:Jun 2008	If another Blu-ray works fine than you are correct. If it doesn't then something is incorrect in your setup. With my sister's family they have an older HDTV that required a DVI-to-HDMI converter for video AND using the White/Red cables for audio. My nephew had connect these cables incorrectly, which is easy to do if you don't pay attention. Good luck.

10-08-2008, 09:05 PM	#7
Uniquely Blu-ray Samurai Member since:Sep 2008 Location:Mobile, AL Home Theater Gallery:14 Blu-ray collection:171	I have it on hd-dvd, and the audio is fine. That is a strange problem.

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