POTC1 defective? - Blu-ray Forum

Nocturnx99 · 12-28-2008, 04:01 AM

ive heard from someone that early buyers of the first film may have a defective one.
i bought mine waaaaay back when toys r us had the BOGO and havent opened it yet... is there a certain batch or serial number the defective ones have?
or can anyone tell me what to look for?
thanks

wem003 · 12-28-2008, 04:34 AM

It had to do with the framing off at least one scene - Jacks head is cut off or something like that and you see him from the nose down from what I recall.

There should be a lot of posts on this, and a year or so ago Disney was offering replacement discs - got mine, not sure if they still do it, or how.

witheygull · 12-28-2008, 05:01 AM

For details on the defect and exchange program, look here. Disney was still running the exchange program at least up until three months ago when I called them about it. The woman I spoke was very pleasant but didn't have a clue about the framing issues with the disc; she put me on hold for a minute to check with someone else and then came back and said they would exchange it. They sent me a prepaid mailer for the disc, I shipped it back to them, and had my corrected disc about two weeks after I called them.

DealsR4theDevil · 12-28-2008, 05:06 AM

Quote:

Originally Posted by Nocturnx99

ive heard from someone that early buyers of the first film may have a defective one.
i bought mine waaaaay back when toys r us had the BOGO and havent opened it yet... is there a certain batch or serial number the defective ones have?
or can anyone tell me what to look for?
thanks

I have the defective one lol. I'm keeping it. When I watch this movie with friends, they never notice it and it makes me happy when I see it for some reason.

12-28-2008, 04:01 AM	#1
Nocturnx99 Active Member Member since:Dec 2007 4K collection:1 Blu-ray collection:394	POTC1 defective? ive heard from someone that early buyers of the first film may have a defective one. i bought mine waaaaay back when toys r us had the BOGO and havent opened it yet... is there a certain batch or serial number the defective ones have? or can anyone tell me what to look for? thanks

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12-28-2008, 04:34 AM	#2
wem003 Active Member Member since:Jul 2007 Location:Apex, NC Blu-ray collection:29 Blu-ray reviews:1	It had to do with the framing off at least one scene - Jacks head is cut off or something like that and you see him from the nose down from what I recall. There should be a lot of posts on this, and a year or so ago Disney was offering replacement discs - got mine, not sure if they still do it, or how.

12-28-2008, 05:01 AM	#3
witheygull Special Member Top contributor Member since:Feb 2008 Location:northwest GA, U.S.A. 4K collection:445 Blu-ray collection:2230 DVD collection:965 Blu-ray reviews:2 Trading Score:1	For details on the defect and exchange program, look here. Disney was still running the exchange program at least up until three months ago when I called them about it. The woman I spoke was very pleasant but didn't have a clue about the framing issues with the disc; she put me on hold for a minute to check with someone else and then came back and said they would exchange it. They sent me a prepaid mailer for the disc, I shipped it back to them, and had my corrected disc about two weeks after I called them.

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