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#1 |
Expert Member
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Hey guys,
Just wondering if anyone had the same problem as I have right now. I purchased this unit for my father in June 2009. Recently, when my dad powers on the blu-ray player, it doesn't show anything on the TV screen...no samsung symbol or anything. It won't read a regular DVD or even a blu-ray. It's definitely not the TV and we've tried switching out HDMI cables as well. No luck Should I try to update the firmware? Will this help? I tried calling customer support and while i'm still under warranty for parts, i'm out of warranty for labor and they want $90 to fix it. This is not an option as I purchased the player for $150. Am I out of luck here? Thanks guys Last edited by ludawg23; 12-18-2009 at 05:53 PM. |
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#2 |
Senior Member
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Sounds like a bum deal. If it is $90 to fix, I would look into a Sony BDP-S360, which can be had for around $130.
http://www.amazon.com/Sony-BDP-S360-...1162615&sr=8-1 |
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#4 | |
Senior Member
Jul 2007
Orchard Park, NY
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Worst customer service in the industry! Yes, try to update the software, but you are on your own if that doesn't work. With excellent, well priced, players on the market from Sony, Panasonic (and of course OPPO ![]() ![]() |
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#6 |
Active Member
Apr 2009
NY
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Yes, I bought the 1500 for my mother a while back (before I knew better about Samsung) and the same thing happened. It was the HDMI port that crapped out in this case. I hooked it up via component and optical and it works fine enough for her. If you replace it, do yourself a favor and get a Sony.
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#8 | |
Senior Member
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Not to put too fine of a point on it, to h3ll with them. ![]() |
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#9 |
Blu-ray Guru
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My sammy bd1500 was working fine untill a few hrs ago when I decided to update my firmwire. I left the room to make some food as it was taking forever. Once I returned the screen was blue. The player was on but the screen was blue no logo no menu nothing. It now wont play any dvds, or blus. All it says is load on the front faceplate. It wont even open the tray unless I turn the player on by pressing the edject button not power. Once it powers up it shows the logo for a few seconds but as soon as it begins to load it goes back to blue.
Has anyone found a fix for this yet? |
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#10 | |
Active Member
Oct 2008
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Just check the official forum that is HERE to see how many people got the same problem. You can try to ask straight there,but up for now there is no real solution except try the reset procedure or try to leave it unpower for a few days and then retry.. |
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#11 | |
Active Member
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#12 | |
Senior Member
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Now, I am not recommending a Sony, either. Before the Samsung/Sony S350 I bought a 60GB PS3 and after the Samsung/Son S350 and a PS3 Slim purchase, the original PS3 stopped outputting on HDMI. I just replaced it with a Panasonic BD605K. Its hard to imagine that I've purchased five (5) BD players in 2.5 years time and two (2) of them have failed. That is a 40% failure rate. |
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