Warner Bros. Customer Service

[vesh]

Hey everyone, i just recently bought blood diamond on bd (one of my fav. movies), but the last chapter doesnt play. the disc just freezes!!...tried this on my friends bd player(diff. system than mine) and the same issue occurrred.

Is there a number i could reach warner (canada) at for a replacement disc?

thanks for your help!!

[Sussudio]

i don't know of a number, but i was able to locate this online support form. fill it out and hopefully they'll email or call you soon to help you resolve the problem.

http://www2.warnerbros.com/web/main/...er_service.jsp

[vesh]

Originally Posted by Sussudio

i don't know of a number, but i was able to locate this online support form. fill it out and hopefully they'll email or call you soon to help you resolve the problem.

http://www2.warnerbros.com/web/main/...er_service.jsp

thats the same page i found, waiting for a reply now..thanks for your help man!!

[brettallica]

Originally Posted by vesh

Hey everyone, i just recently bought blood diamond on bd (one of my fav. movies), but the last chapter doesnt play. the disc just freezes!!...tried this on my friends bd player(diff. system than mine) and the same issue occurrred.

Is there a number i could reach warner (canada) at for a replacement disc?

thanks for your help!!

Not sure if this works for Canada, as I have no way to test that considering I'm in California, but you might try 1-800-553-6937. That's the number that they used for the T3 replacement program, as found on this page. They set me up with a support ticket immediately -- no questions asked -- and sent me a replacement BD without any hassle at all. Give it a shot; it couldn't hurt.