Futureshop has screwed me again!

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My new sony 52kdl4100 v series was suppose to be delivered tomorrow. I even took the day off work. Well apparently they called my house at 9:30 am this morning while I was at work and asked me to call them to confirm. The message they left said that they wern't sure if I was in Paris Ont. or Waterloo Ont. which is like 45 minutes from Paris. I don't know how the hell they could mistake this when all of my info and my adress is connected to my account. (ordered it online)

Anyways I walk in the door from work at 3:30 pm, so six hours after they had called. I immediately returned the call and she asked for my account number. So I told her it and she said it wasn't on file. I'm like ok well they just called my house this morning and gave me the number so how can I not be on file. Than she took all of my other info and said that I wasn't in the system. I than said well I have already gotten an e-mail for my order and a phone call which I'm returning. Than after her telling me I wasn't in the system for 5 minutes, she told me that my order had been cancelled because they didn't know where I lived. (And they just meant the delivery date was cancelled) Well how did she know my order was cancelled if it wasn't in the system? She than said that I didn't return their call. I'm like don't you know that people work for a living. She goes " well we called you in the morning," lol ! And i just thought of this now, but when I filled out the info to purchase the t.v. it asked me for an alternate phone number and I gave them my work number. So why didn't they call me at work.

I'm thinking WTF. She said that because I didn't get back to them they cancelled the order. I was like what. I took the day off work to be here for when they came. I'm like why would you do that. And she said the girl that organizes it had already gone home for the day.

Anyways to make a long story short, my order has been cancelled, and they said they would be calling me tomorrow. So who knows when it will be coming.

I have been screwed royaly before by futureshop. check it out

https://forum.blu-ray.com/showthread.php?t=68476

The only reason I went back was because the t.v. came with a free sony 550 blu ray player. That sealed it for me. And it's messed up cause the blu ray player came yesterday seperately.



Also one more thing. She said that I must have the date wrong because they only deliver to Paris on Thursdays. So I went and double checked my e-mail and it's for Wednesday the 18th, and also the message on the phone was asking me to confirm delivery for tomorrow. I'm seriously thinking of keeping the blu ray player and than cancelling the t.v. order altogether. I wonder if that would work.