Not sure whether I'm having a disc issue or a player issue - Blu-ray Forum

Jmart007 · 08-07-2009, 08:33 AM

I wasn't sure where to post this so sorry if it's in the wrong forum. Today I bought Season One of Weeds for Blu-ray. I put the disc in my laptop's Blu-ray player and immediately skipped ahead to episode six because that's where I left off from Netflix. Anyways, halfway through the episode the dialog became all warped. After a couple of minutes of cleaning the disc it still showed up when I popped it back in the player. Only rewinding the scene fixed the problem.

That I didn't have much concern over. What has me concerned though is that once I was finished with all the episodes, I wanted to listen to the commentaries. I got through the first two without a problem, but when I tried to play the third one all it would do was show a blank screen. I moved the mouse over the bottom of the screen and I noticed the time was still running. I just wasn't seeing any picture or hearing anything.

So I decided to put the disc in my PS3. I cleaned it off first before putting it in and once it was finished loading it played (the first 30 seconds at least) perfectly which it could not do on my laptop. I then decided to try it again on the laptop thinking it might have been the disc and maybe I put a fingerprint smudge on it, but the commentary still won't start correctly. After a couple of minutes it skips ahead to the 8:47 mark.

So does this sound like a player issue or a disc issue? If it's a player issue, do I need a firmware update and if so, how do you download an update for a laptop? I tried updating the player but it says I'm already up to date. And every single Blu-ray (the Bond titles specifically which I knew had problems) I've played in my laptop's player has worked perfectly. What's going on?

syncguy · 08-07-2009, 01:00 PM

It appears that the problem is with the disk. However, you may have issues with the laptop as well. Since you say the disk worked fine on the PS3, the disk is playable on a good quality player like PS3.

Although the other disks worked on the laptop previously, this disk didn't work properly. So, this disk must have problems and laptop player also probably not tolerating errors. So laptop is giving problems for this disk but not the others.

Perhaps you need to do some more testing on both PS3 and the laptop. This disk as well as the other disks.

Jmart007 · 08-08-2009, 12:30 AM

Thanks syncguy. I just got back from returning the disc back to Best Buy and the new copy works in the same spot the other one wouldn't last night. I think you were absolutely right though in that the PS3 was able to overlook whatever small error the disc might have had while my laptop wouldn't. My laptop was able to read this disc though so I'm happy now.

Thanks again for the advice.

08-07-2009, 08:33 AM	#1
Jmart007 Active Member Member since:Nov 2008 4K collection:581 Blu-ray collection:3484 DVD collection:127 MA collection:964 Digital collection:1113 iTunes collection:1103	Not sure whether I'm having a disc issue or a player issue I wasn't sure where to post this so sorry if it's in the wrong forum. Today I bought Season One of Weeds for Blu-ray. I put the disc in my laptop's Blu-ray player and immediately skipped ahead to episode six because that's where I left off from Netflix. Anyways, halfway through the episode the dialog became all warped. After a couple of minutes of cleaning the disc it still showed up when I popped it back in the player. Only rewinding the scene fixed the problem. That I didn't have much concern over. What has me concerned though is that once I was finished with all the episodes, I wanted to listen to the commentaries. I got through the first two without a problem, but when I tried to play the third one all it would do was show a blank screen. I moved the mouse over the bottom of the screen and I noticed the time was still running. I just wasn't seeing any picture or hearing anything. So I decided to put the disc in my PS3. I cleaned it off first before putting it in and once it was finished loading it played (the first 30 seconds at least) perfectly which it could not do on my laptop. I then decided to try it again on the laptop thinking it might have been the disc and maybe I put a fingerprint smudge on it, but the commentary still won't start correctly. After a couple of minutes it skips ahead to the 8:47 mark. So does this sound like a player issue or a disc issue? If it's a player issue, do I need a firmware update and if so, how do you download an update for a laptop? I tried updating the player but it says I'm already up to date. And every single Blu-ray (the Bond titles specifically which I knew had problems) I've played in my laptop's player has worked perfectly. What's going on? Last edited by Jmart007; 08-07-2009 at 08:36 AM.

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08-07-2009, 01:00 PM	#2
syncguy Blu-ray Guru Member since:Mar 2008	It appears that the problem is with the disk. However, you may have issues with the laptop as well. Since you say the disk worked fine on the PS3, the disk is playable on a good quality player like PS3. Although the other disks worked on the laptop previously, this disk didn't work properly. So, this disk must have problems and laptop player also probably not tolerating errors. So laptop is giving problems for this disk but not the others. Perhaps you need to do some more testing on both PS3 and the laptop. This disk as well as the other disks.

08-08-2009, 12:30 AM	#3
Jmart007 Active Member Member since:Nov 2008 4K collection:581 Blu-ray collection:3484 DVD collection:127 MA collection:964 Digital collection:1113 iTunes collection:1103	Thanks syncguy. I just got back from returning the disc back to Best Buy and the new copy works in the same spot the other one wouldn't last night. I think you were absolutely right though in that the PS3 was able to overlook whatever small error the disc might have had while my laptop wouldn't. My laptop was able to read this disc though so I'm happy now. Thanks again for the advice.

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