We will send you the new item just send us the old one?

[HomeTheaterVirgin]

I just called Bestbuyto let them know the issue I was having with my PS3(It was freezing on a game).Bestbuy said they were sending me a new one right away and they would send me a shipping label to send back the bad one.I was just wondering why a company would do something like that wouldnt they be worried that it was a lie and someone can keep both systems?Maybe this is normal and is the first time this has happend to me.can somebody clue me in?



Maybe they can see I always make my payments on time