Warner replacement program for Matrix Revolutions

[John Coulter]

Warner Bros. has quietly implemented a replacement program for defective Matrix Revolutions Blu-ray discs.

The number to call is (800)553-6937.

The lady I talked with knew exactly what I was talking about. The only information she wanted from me was the UPC number on the back of the case and my address. She said a corrected copy would be sent to me within a week, and that I did not need to send them my defective disk.

For those unfamiliar with the problem, there is a glitch at 1:45:46. It is a physical problem with the disk and not an encoding error. For more information go to http://home.earthlink.net/~jmorg/matrix/Matrix.htm.