Please Call Warner regarding Matrix Revolutions Glitch

[DanFan]

Here is the glitch courtesy of John Ross:

http://home.earthlink.net/~jmorg/matrix/Matrix.htm

I just called Warner at 1-800-553-6937. The woman that answered was very nice.

I told her about the Matrix Revolutions Blu-Ray glitch and the approximate time in the movie that it occurs.

As far as she knew, I was the first to report this.

I made sure to tell her that this is a widely reported problem, not just my copy.

I also told her that the HD-DVD of Matrix Revolutions did not exhibit this problem.

She then gave me another number to call, 1-818-954-6000. Called it and was directed to someone who was not in, but I did leave a voice mail. I'll let you know if I hear back from them.

I did forget to mention that on some players (PS3) it skips these bad frames, resulting in a jump cut. So maybe anyone else that calls can mention this.

She told me that this info would be forwarded along to the proper parties.

If we expect to get this fixed and re-issued, I suggest that everyone who cares about this glitch give them a call.

Based on Warner Bros history of correcting and replacing problem discs, I'm fairly optimistic that if enough people call they will replace this eventually.

Thanks,

DanFan