No DVD/CD/BD playback on PS3 - Blu-ray Forum

Living Near Shamu · 03-23-2008, 08:38 PM

Hi all,

So I was watching a BD movie on the PS3 when the screen suddenly froze. I pressed the pause button but it failed. Then I pressed the Stop button and the XMB screen came up. The folder for the BD tray folder was in searching mode (circle going round and round) and then it disappeared. Now, no matter what I insert in the slot, it won't recognize it. I've tried turning it off/on and still won't recognize anything. Not even a music cd. Is there anything else I can try or should I just call Sony for problems?

ADRiiAN` · 03-23-2008, 08:42 PM

I hope your still under warranty because your PS3 is basically dead.
Call Sony up

Slec · 03-23-2008, 08:42 PM

Try to do a system reset. Hold down the power button until it beeps twice. You'll have to set everything back up, but I don't think that's too much trouble.. just know it going in..

Living Near Shamu · 03-23-2008, 08:53 PM

Ugh. I did the system reset and nothing. Called Sony and they're going to replace it for me. I'm out of a PS3 for the next 2 weeks

Slec · 03-23-2008, 08:55 PM

Quote:

Originally Posted by Living Near Shamu

Ugh. I did the system reset and nothing. Called Sony and they're going to replace it for me. I'm out of a PS3 for the next 2 weeks

Sorry to hear that...

Living Near Shamu · 03-24-2008, 01:13 PM

For the ones here that have gotten their replacement PS3's from Sony, how long did it take you to get the unit back?

mike79 · 03-24-2008, 01:14 PM

My friend had the same problem. It took him exactly 2 weeks.

landry_p2000 · 03-24-2008, 01:23 PM

Going through the same exact thing as we speak. I got my return packaging and label Friday. I am dropping it off at ups today, and now the long wait begins.

This system failure is becoming as common as the famous Red Ring of Death that the Xbox 360 is famous for.

We sholud give the ps3 crash a name.

Living Near Shamu · 03-24-2008, 04:04 PM

At least it was good that I did research here and kept my purchase receipt for the warranty. Otherwise I would have been SOL and paid to fix it.

player2006911 · 03-24-2008, 04:07 PM

Quote:

Originally Posted by landry_p2000

Going through the same exact thing as we speak. I got my return packaging and label Friday. I am dropping it off at ups today, and now the long wait begins.

This system failure is becoming as common as the famous Red Ring of Death that the Xbox 360 is famous for.

We sholud give the ps3 crash a name.

yeah........... here we go again

Sonny · 03-24-2008, 04:25 PM

Quote:

Originally Posted by landry_p2000

Going through the same exact thing as we speak. I got my return packaging and label Friday. I am dropping it off at ups today, and now the long wait begins.

This system failure is becoming as common as the famous Red Ring of Death that the Xbox 360 is famous for.

We sholud give the ps3 crash a name.

Not exactly 'fruit loop'.....

Luis_A51 · 03-24-2008, 04:52 PM

Quote:

Originally Posted by landry_p2000

Going through the same exact thing as we speak. I got my return packaging and label Friday. I am dropping it off at ups today, and now the long wait begins.

This system failure is becoming as common as the famous Red Ring of Death that the Xbox 360 is famous for.

We sholud give the ps3 crash a name.

Not even close. PS3 failure rate is still around 1%. 360 failure rates are ATLEAST 16% more like 30% id bet.

DetroitSportsFan · 03-24-2008, 05:29 PM

Which unit was this that died?

80GB? 40GB?

SGIBES · 03-24-2008, 06:07 PM

I had the same thing happen to 2 of my PS3's. My 60 gig and my 40 gig. The Blu-Ray drive just died on both, I had to pay $150 to replace my 60 gig cause didnt have my receipt. And I bought another 40 gig, cause I couldnt wait 2 weeks, LOL.

iNCREDiPiNOY · 03-24-2008, 06:25 PM

Try the magic towel.

landry_p2000 · 03-24-2008, 08:08 PM

Quote:

Originally Posted by Luis_A51

Not even close. PS3 failure rate is still around 1%. 360 failure rates are ATLEAST 16% more like 30% id bet.

That may be true, but I have chatted with several forum members that have encountered the same failure. The thing is, nothing is 100%, and when you pay this kind of money for something, the bottom line is you want it to work.

player2006911 · 03-24-2008, 08:53 PM

Quote:

Originally Posted by landry_p2000

That may be true, but I have chatted with several forum members that have encountered the same failure. The thing is, nothing is 100%, and when you pay this kind of money for something, the bottom line is you want it to work.

ok so what about my four xbox 360' two ps2's two xboxs 1 gamecube 1 dreamcast 1 saturn 1 ps1 2 64's and 1 wii that have died out, stuff happens. That is true nothing is 100% "BUT" so far the ps3 has proven to be one of the most reliable machienes on the market of any generation so whats your point.

Rovic · 03-24-2008, 08:57 PM

Quote:

Originally Posted by Living Near Shamu

Hi all,

So I was watching a BD movie on the PS3 when the screen suddenly froze. I pressed the pause button but it failed. Then I pressed the Stop button and the XMB screen came up. The folder for the BD tray folder was in searching mode (circle going round and round) and then it disappeared. Now, no matter what I insert in the slot, it won't recognize it. I've tried turning it off/on and still won't recognize anything. Not even a music cd. Is there anything else I can try or should I just call Sony for problems?

Fist off, sorry to hear that, i had the exact same thing happend to me....your ps3 is dead...hope you are still under warranty....call sony, wait for the box, oh and have a copy of your bill were it shows you purchased it....good luck..

iNCREDiPiNOY · 03-24-2008, 08:59 PM

and removed and keep your HDD

Blu Haze · 03-24-2008, 11:14 PM

Thanks god sony is good with there policy of warranty!

03-23-2008, 08:38 PM	#1
Living Near Shamu Blu-ray Samurai Member since:Oct 2007 Location:Austin, TX Trading Score:42	No DVD/CD/BD playback on PS3 Hi all, So I was watching a BD movie on the PS3 when the screen suddenly froze. I pressed the pause button but it failed. Then I pressed the Stop button and the XMB screen came up. The folder for the BD tray folder was in searching mode (circle going round and round) and then it disappeared. Now, no matter what I insert in the slot, it won't recognize it. I've tried turning it off/on and still won't recognize anything. Not even a music cd. Is there anything else I can try or should I just call Sony for problems?

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03-23-2008, 08:42 PM	#2
ADRiiAN` Special Member Member since:Nov 2007 Location:Toronto Blu-ray collection:113	I hope your still under warranty because your PS3 is basically dead. Call Sony up

03-23-2008, 08:42 PM	#3
Slec Blu-ray Samurai Top ranked HT gallery Top contributor Member since:Dec 2007 Location:Baltimore, MD Home Theater Gallery:29 Blu-ray collection:241 Blu-ray reviews: 7 Trading Score:30	Try to do a system reset. Hold down the power button until it beeps twice. You'll have to set everything back up, but I don't think that's too much trouble.. just know it going in..

03-23-2008, 08:53 PM	#4
Living Near Shamu Blu-ray Samurai Member since:Oct 2007 Location:Austin, TX Trading Score:42	Ugh. I did the system reset and nothing. Called Sony and they're going to replace it for me. I'm out of a PS3 for the next 2 weeks

03-24-2008, 01:13 PM	#6
Living Near Shamu Blu-ray Samurai Member since:Oct 2007 Location:Austin, TX Trading Score:42	For the ones here that have gotten their replacement PS3's from Sony, how long did it take you to get the unit back?

03-24-2008, 01:14 PM	#7
mike79 Power Member Member since:May 2007 Location:NYC Blu-ray collection:268 Blu-ray reviews:2 Trading Score:1	My friend had the same problem. It took him exactly 2 weeks.

03-24-2008, 01:23 PM	#8
landry_p2000 Blu-ray Ninja Top ranked HT gallery Top contributor Member since:Feb 2008 Location:Asgard Home Theater Gallery:9 4K collection:118 Blu-ray collection:800 DVD collection:25 Blu-ray reviews: 19 Trading Score:1	Going through the same exact thing as we speak. I got my return packaging and label Friday. I am dropping it off at ups today, and now the long wait begins. This system failure is becoming as common as the famous Red Ring of Death that the Xbox 360 is famous for. We sholud give the ps3 crash a name.

03-24-2008, 04:04 PM	#9
Living Near Shamu Blu-ray Samurai Member since:Oct 2007 Location:Austin, TX Trading Score:42	At least it was good that I did research here and kept my purchase receipt for the warranty. Otherwise I would have been SOL and paid to fix it.

03-24-2008, 05:29 PM	#13
DetroitSportsFan Hot Deals Moderator Top contributor Member since:Aug 2007 Location:Michigan 4K collection:439 Blu-ray collection:2226 Trading Score:93	Which unit was this that died? 80GB? 40GB?

03-24-2008, 06:07 PM	#14
SGIBES Senior Member Member since:Apr 2007 Location:Chicago IL Trading Score:1	I had the same thing happen to 2 of my PS3's. My 60 gig and my 40 gig. The Blu-Ray drive just died on both, I had to pay $150 to replace my 60 gig cause didnt have my receipt. And I bought another 40 gig, cause I couldnt wait 2 weeks, LOL.

03-24-2008, 06:25 PM	#15
iNCREDiPiNOY Banned Member since:Aug 2007 Location:NoHo, Cali PSN:iNCREDiPiNOY Wii:6379344902430379 Blu-ray collection:143 Trading Score:16	Try the magic towel.

03-24-2008, 08:59 PM	#19
iNCREDiPiNOY Banned Member since:Aug 2007 Location:NoHo, Cali PSN:iNCREDiPiNOY Wii:6379344902430379 Blu-ray collection:143 Trading Score:16	and removed and keep your HDD

03-24-2008, 11:14 PM	#20
Blu Haze Expert Member Member since:Mar 2008	Thanks god sony is good with there policy of warranty!

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