PS3 Question - Blu-ray Forum

banjo! · 04-16-2008, 10:36 PM

When i turned on the ps3 it told me to formatt the hard drive. I clicked OK and it said that it will delete everything on the hard drive, so i decided to call the sony help bunch and they said to go ahead and do it. I clicked formatt and once again it said this may delete everything so, i clicked OK. Now it is say formatting...
DO NOT TURN OFF SYSTEM
and it has been saying that for 1 hour and 30 minutes and the formatt bar is still at 0%.
Has anybody else had this problem? Please tell me what to do.

akadkins · 04-16-2008, 10:38 PM

Was this a new PS3, or did you already have stuff on it and were in process of installing new firmware upgrade?

PS3-Playb3yond · 04-16-2008, 10:40 PM

Hmm, call Sony again. Is it 1% yet? If so, then it may take a while.

banjo! · 04-16-2008, 10:42 PM

ive had it for about 4 months.
and it's still at 0%.

PS3-Playb3yond · 04-16-2008, 10:43 PM

Well, give it time or call ony again. I've never formatted my HDD so I don't know how long it takes. Sorry, can't help.

owa · 04-16-2008, 10:50 PM

I can't remember how long it took exactly and I could be wrong about this (since I can't remember for sure) but when I recently installed a 250gig drive in mine, I think it only took a few seconds for the format to complete (kind of like the quick-format on a PC).

If you can safely get out of that process, I'd take the drive out and put it back in. Maybe just reseating it would help since it looks like it's having trouble communicating with the drive.

banjo! · 04-16-2008, 10:54 PM

i didnt install a new one it just told me to formatt the hard drive, so im not sure what to do, if it hasnt done anything in a few hours im just going to call sony back tomorrow.

brett_day · 04-16-2008, 10:55 PM

it takes seconds to format the hd for the ps3. when i swapped out my 40gb and put in a 120gb it was done in 5 seconds. I would call sony sounds like it is bricked. of course if you are the daring type you could power off the unit and reboot....proceed at your own risk though...personally i would stick with option 1 and call sony!

DeathByAsh'aman · 04-16-2008, 10:56 PM

Quote:

Originally Posted by owa

I can't remember how long it took exactly and I could be wrong about this (since I can't remember for sure) but when I recently installed a 250gig drive in mine, I think it only took a few seconds for the format to complete (kind of like the quick-format on a PC).

If you can safely get out of that process, I'd take the drive out and put it back in. Maybe just reseating it would help since it looks like it's having trouble communicating with the drive.

Your right. I put a 320 gig in mine and the formatting only took a few seconds.

banjo! · 04-16-2008, 10:58 PM

i havent changed my hard drive it just said that when i turned it on.

brett_day · 04-16-2008, 11:00 PM

Quote:

Originally Posted by banjo!

i havent changed my hard drive it just said that when i turned it on.

if you haven't changed your hard drive then there is still an issue. i reformatted my old original 40gb hd once and again it only took a coupel of seconds. Either your ps 3 is bricked or your hard drive has failed. again if you can cancel the format (usually by pressing 0) go for it, if not you need to call sony right away

Elandyll · 04-16-2008, 11:01 PM

Could be that your HDD jumped off the deep end ...

As it's under waranty, I'd deal with the Sony people first.
But, and if willing to try, you could get a cheap 60Gb HDD or more and try it in place of the existing one (carreful, it's not the same size of HDD as the PCs, it's a Laptop type HDD. Check the sticky about switching the HArd Drive if you want to try that).

A HDD take seconds, minutes at max, to format. If you are beyond an hour, it just won't happen imho.

banjo! · 04-16-2008, 11:08 PM

ive called twice and they tell me the same thing to do and it hasnt really worked.

brett_day · 04-16-2008, 11:10 PM

Quote:

Originally Posted by banjo!

ive called twice and they tell me the same thing to do and it hasnt really worked.

have you told them it has been stuck at 0% for almost 2 hours now? I hate to say it dude but i think you hd has died on you.

hharrizons · 04-16-2008, 11:14 PM

Unfortunately,

someone needs to check and verify that your PS3 is OK or not.
I can't say which part needs to be checked, but you definitely need an expert opinion.

Take it back to the store you bought it from.
And let them check it.

One of the easiest thing to do if you can (maybe not).
Put the PS3 hard disk into an external drive unit (SATA connector).
Connect it to a USB port on your PC or laptop.
Then do "LOW LEVEL" format - "format" option.
NOT a "quick format" option.
See if that works, if not then the HD has gone bad.

Sorry about your problem.

banjo! · 04-16-2008, 11:14 PM

yeah and its someone different everytime and its hard to explain everything.

Shin-Ra · 04-16-2008, 11:15 PM

Have you actually restarted the PS3 yet since it happened?

brett_day · 04-16-2008, 11:16 PM

Quote:

Originally Posted by banjo!

yeah and its someone different everytime and its hard to explain everything.

i would call back and ask to speak to a supervisor. explain that you have called several times and have not had any satisfactory responses and that after 2 hours it is still at 0%.

banjo! · 04-16-2008, 11:16 PM

no i havent restarted it, how do you restart the whole system?

brett_day · 04-16-2008, 11:18 PM

Quote:

Originally Posted by banjo!

no i havent restarted it, how do you restart the whole system?

turn off the ps3 by holding the power button down on the front like normal. then when the power light turns red. flip the switch on the back to off. wait a couple of seconds then flip that switch back on and power up the ps3 as normal

04-16-2008, 10:36 PM	#1
banjo! Power Member Member since:Mar 2008 4K collection:367 Blu-ray collection:1033 Trading Score:159	PS3 Question When i turned on the ps3 it told me to formatt the hard drive. I clicked OK and it said that it will delete everything on the hard drive, so i decided to call the sony help bunch and they said to go ahead and do it. I clicked formatt and once again it said this may delete everything so, i clicked OK. Now it is say formatting... DO NOT TURN OFF SYSTEM and it has been saying that for 1 hour and 30 minutes and the formatt bar is still at 0%. Has anybody else had this problem? Please tell me what to do.

04-16-2008, 11:14 PM	#15
hharrizons Member Member since:Nov 2007	Hd Unfortunately, someone needs to check and verify that your PS3 is OK or not. I can't say which part needs to be checked, but you definitely need an expert opinion. Take it back to the store you bought it from. And let them check it. One of the easiest thing to do if you can (maybe not). Put the PS3 hard disk into an external drive unit (SATA connector). Connect it to a USB port on your PC or laptop. Then do "LOW LEVEL" format - "format" option. NOT a "quick format" option. See if that works, if not then the HD has gone bad. Sorry about your problem.

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04-16-2008, 10:38 PM	#2
akadkins Senior Member Member since:Jan 2007 Location:San Diego, CA Blu-ray collection:2 Trading Score:2	Was this a new PS3, or did you already have stuff on it and were in process of installing new firmware upgrade?

04-16-2008, 10:40 PM	#3
PS3-Playb3yond Blu-ray Ninja Member since:Dec 2007 Location:Cincinnati, OH Blu-ray collection:19 Blu-ray reviews:5 Trading Score:13	Hmm, call Sony again. Is it 1% yet? If so, then it may take a while.

04-16-2008, 10:42 PM	#4
banjo! Power Member Member since:Mar 2008 4K collection:367 Blu-ray collection:1033 Trading Score:159	ive had it for about 4 months. and it's still at 0%.

04-16-2008, 10:43 PM	#5
PS3-Playb3yond Blu-ray Ninja Member since:Dec 2007 Location:Cincinnati, OH Blu-ray collection:19 Blu-ray reviews:5 Trading Score:13	Well, give it time or call ony again. I've never formatted my HDD so I don't know how long it takes. Sorry, can't help.

04-16-2008, 10:50 PM	#6
owa Blu-ray Knight Member since:Apr 2007 Blu-ray reviews: 96	I can't remember how long it took exactly and I could be wrong about this (since I can't remember for sure) but when I recently installed a 250gig drive in mine, I think it only took a few seconds for the format to complete (kind of like the quick-format on a PC). If you can safely get out of that process, I'd take the drive out and put it back in. Maybe just reseating it would help since it looks like it's having trouble communicating with the drive.

04-16-2008, 10:54 PM	#7
banjo! Power Member Member since:Mar 2008 4K collection:367 Blu-ray collection:1033 Trading Score:159	i didnt install a new one it just told me to formatt the hard drive, so im not sure what to do, if it hasnt done anything in a few hours im just going to call sony back tomorrow.

04-16-2008, 10:55 PM	#8
brett_day Blu-ray Guru Member since:Mar 2008 Location:Moore, Oklahoma Home Theater Gallery:18 Blu-ray collection:45 Blu-ray reviews:1 Trading Score:1	it takes seconds to format the hd for the ps3. when i swapped out my 40gb and put in a 120gb it was done in 5 seconds. I would call sony sounds like it is bricked. of course if you are the daring type you could power off the unit and reboot....proceed at your own risk though...personally i would stick with option 1 and call sony!

04-16-2008, 10:58 PM	#10
banjo! Power Member Member since:Mar 2008 4K collection:367 Blu-ray collection:1033 Trading Score:159	i havent changed my hard drive it just said that when i turned it on.

04-16-2008, 11:01 PM	#12
Elandyll Blu-ray Knight Member since:Aug 2007 Location:MD Blu-ray collection:188 Trading Score:1	Could be that your HDD jumped off the deep end ... As it's under waranty, I'd deal with the Sony people first. But, and if willing to try, you could get a cheap 60Gb HDD or more and try it in place of the existing one (carreful, it's not the same size of HDD as the PCs, it's a Laptop type HDD. Check the sticky about switching the HArd Drive if you want to try that). A HDD take seconds, minutes at max, to format. If you are beyond an hour, it just won't happen imho.

04-16-2008, 11:08 PM	#13
banjo! Power Member Member since:Mar 2008 4K collection:367 Blu-ray collection:1033 Trading Score:159	ive called twice and they tell me the same thing to do and it hasnt really worked.

04-16-2008, 11:15 PM	#17
Shin-Ra Super Moderator Top contributor Member since:Feb 2007 Blu-ray collection:5 Trading Score:1	Have you actually restarted the PS3 yet since it happened?

04-16-2008, 11:16 PM	#19
banjo! Power Member Member since:Mar 2008 4K collection:367 Blu-ray collection:1033 Trading Score:159	no i havent restarted it, how do you restart the whole system?

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