Unsupported Format!? Why Now All Sudden? - Blu-ray Forum

WuNGuN · 07-16-2008, 04:00 AM

i just brought "The Bank Job" home (Blu-Ray vers of course) and was about to watch it, hit play, and all of a sudden, PwrDVD8Ultra tells me there's a disc with unsupported format in drive B:

this is the first time i'm getting this error. i've had PwrDVD8Ultra installed for a few months now, no problems ever with any blu-ray disc till now. and also, none of my other Blu-Rays will play either.. all get the same error.. unsupported format. not sure what could of caused this.. only thing i can think of is that i recently added another regular dvd-rom drive (making 3 drives total, 2 DVD, 1 Blu-Ray), and i switched some SATA connections around. could it be that the PwrDVD software thinks that i'm trying to play the Blu-Ray movie on a regular DVD-rom drive? i also updated my GPU's driver recently from 175.16 - 175.19, but i don't think that would cause a problem.. i'm leaning more toward the possibility of the Drive letters being changed as a possible issue. but i'm open to any ideas, or suggestions!

BD-Rom model: Pioneer BDC-2202b
CPU: Q9450
Mobo: GB GA-X38-DQ6
GPU: 9800GTX - driver: 175.19
Monitor: Samsung 226BW 22" WS

dadkins · 07-16-2008, 04:31 AM

Right click PowerDVD and go to Configuration, be sure it is looking at the correct drive for BD - default drive.

Uninstall and reinstall PowerDVD?

WuNGuN · 07-16-2008, 08:40 AM

Quote:

Originally Posted by dadkins

Right click PowerDVD and go to Configuration, be sure it is looking at the correct drive for BD - default drive.

Uninstall and reinstall PowerDVD?

FIXED!!

thanks, yeah i uninstalled, that didn't work.. and reinstalled the latest patch. what did work, for me anyway, i reinstalled my SATA drivers, and Chipset drivers as well.. reinstalled my BD-rom drive too, rebooted and "The Bank Job" just automatically loaded in PwrDVD8Ultra and played. not sure which process did the trick, but all is well!

thanks again, rob

dadkins · 07-16-2008, 05:52 PM

maxmcleod · 07-17-2008, 12:25 PM

i had that happen to me a few times, i would just restart the machine, and it would fix, hasn't happened again since latest patch though

07-16-2008, 04:00 AM	#1
WuNGuN Junior Member Member since:Jul 2008	Unsupported Format!? Why Now All Sudden? i just brought "The Bank Job" home (Blu-Ray vers of course) and was about to watch it, hit play, and all of a sudden, PwrDVD8Ultra tells me there's a disc with unsupported format in drive B: this is the first time i'm getting this error. i've had PwrDVD8Ultra installed for a few months now, no problems ever with any blu-ray disc till now. and also, none of my other Blu-Rays will play either.. all get the same error.. unsupported format. not sure what could of caused this.. only thing i can think of is that i recently added another regular dvd-rom drive (making 3 drives total, 2 DVD, 1 Blu-Ray), and i switched some SATA connections around. could it be that the PwrDVD software thinks that i'm trying to play the Blu-Ray movie on a regular DVD-rom drive? i also updated my GPU's driver recently from 175.16 - 175.19, but i don't think that would cause a problem.. i'm leaning more toward the possibility of the Drive letters being changed as a possible issue. but i'm open to any ideas, or suggestions! BD-Rom model: Pioneer BDC-2202b CPU: Q9450 Mobo: GB GA-X38-DQ6 GPU: 9800GTX - driver: 175.19 Monitor: Samsung 226BW 22" WS

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07-16-2008, 04:31 AM	#2
dadkins Blu-ray Samurai Member since:Jan 2007 Location:Hercules, CA Blu-ray collection:35 Blu-ray reviews:2	Right click PowerDVD and go to Configuration, be sure it is looking at the correct drive for BD - default drive. Uninstall and reinstall PowerDVD?

07-16-2008, 05:52 PM	#4
dadkins Blu-ray Samurai Member since:Jan 2007 Location:Hercules, CA Blu-ray collection:35 Blu-ray reviews:2

07-17-2008, 12:25 PM	#5
maxmcleod Active Member Member since:Mar 2008 Blu-ray collection:147 Blu-ray reviews:4 Trading Score:4	i had that happen to me a few times, i would just restart the machine, and it would fix, hasn't happened again since latest patch though

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