LG GGW-H20L not reading Blu Rays - Blu-ray Forum

BillyBoB4869 · 04-20-2009, 04:19 AM

Hi, im new to the Blu ray drive thing. I just bought a LG GGW-h20l. I have played CD's and DVD's in it and had no problem. As soon as i put a Bluray movie (Black hawk down, and Tears of the Sun) i can hear very faint clicking in the drive (as if it we trying to find a start area). When i go into explorer and click the drive (which doesnt show theres a movie in there) it begins to load (little progress bar on the top where the address is) and then stop half way throw the "X"

If i try to open Nero 9, Power DVD 9, or Mozzila. nothing happens. As soon as i press the eject button and the disk comes out all the programs i once tried to open now all open.

The drive has updated firmware to YL05.

My pc specs are:
Monitor: Samsung 2253BW (HDCP)
CPU: intel i7 920
Vid: x2 GTX 260's
RAM: 6GB DDR 3
OS: Vista Ultimate 64bit

Please help

HDTV1080P · 04-20-2009, 03:33 PM

Try another BLU-RAY disc to make sure the disc is not detective (You tried two discs, I doubt two discs are defective). If windows shows CD's and DVD's are loaded but not BLU-RAY discs then the drive is defective. I have seen defective BLU-RAY drives before where the red laser that plays CD's and DVD' works fine but the blue laser mechanism no longer works. When a drive or disc is defective windows will not even show a disc is inserted sometimes. Also make sure you have the correct drivers installed in windows. Check device manager to make sure it shows a BD-ROM drive instead of a DVD-ROM drive. It sounds like your drive needs to be exchanged for a working drive. Also try turning the computer off for 10 seconds and rebooting widows. This will reset the drive and sometimes fix problems.

Ispoke · 04-20-2009, 05:48 PM

Using same drive as you, YL05 firmware, Vista Ultimate 64 and PowerDVD9 Ultra with no problems ( except Kung Fu Panda

). Just tried Black Hawk Down - plays okay using Power DVD9 Ultra. Would concur with HDTV that you either have a driver problem or more than likely a faulty drive.

For your info mine shows up as a “HL-DT-ST BD-RE GGW-H20L SCSI CdRom Device” under device manager.

prerich · 04-21-2009, 01:44 AM

Drives that click are not good

. With hard drives - it usually means an actuator is out. On optical drives - there may be something wrong with the laser or the drive is malfunctioning some other way. Sounds like a dying drive to me

pacificvibes · 04-21-2009, 01:46 AM

agree with prerich...its a good chance its the drive.

BillyBoB4869 · 04-22-2009, 04:23 AM

I started an RMA

BillyBoB4869 · 05-09-2009, 06:41 PM

I got my new bluray drive today and have the full PowerDVD software installed.

When i put any bluray disk in there, it reads it, plays it, but only plays about 2sec's and freezes PowerDVD. does it with both Disks.

Ive updated everything

BillyBoB4869 · 05-09-2009, 06:57 PM

I just downloaded ArcMedia player and it plays the Bluray fine. but its a trial version so no sound is included.

04-20-2009, 04:19 AM	#1
BillyBoB4869 New Member Member since:Apr 2009	LG GGW-H20L not reading Blu Rays Hi, im new to the Blu ray drive thing. I just bought a LG GGW-h20l. I have played CD's and DVD's in it and had no problem. As soon as i put a Bluray movie (Black hawk down, and Tears of the Sun) i can hear very faint clicking in the drive (as if it we trying to find a start area). When i go into explorer and click the drive (which doesnt show theres a movie in there) it begins to load (little progress bar on the top where the address is) and then stop half way throw the "X" If i try to open Nero 9, Power DVD 9, or Mozzila. nothing happens. As soon as i press the eject button and the disk comes out all the programs i once tried to open now all open. The drive has updated firmware to YL05. My pc specs are: Monitor: Samsung 2253BW (HDCP) CPU: intel i7 920 Vid: x2 GTX 260's RAM: 6GB DDR 3 OS: Vista Ultimate 64bit Please help

04-20-2009, 03:33 PM	#2
HDTV1080P Blu-ray Champion Top contributor Member since:Jan 2007 Blu-ray reviews: 205	Try another BLU-RAY disc to make sure the disc is not detective (You tried two discs, I doubt two discs are defective). If windows shows CD's and DVD's are loaded but not BLU-RAY discs then the drive is defective. I have seen defective BLU-RAY drives before where the red laser that plays CD's and DVD' works fine but the blue laser mechanism no longer works. When a drive or disc is defective windows will not even show a disc is inserted sometimes. Also make sure you have the correct drivers installed in windows. Check device manager to make sure it shows a BD-ROM drive instead of a DVD-ROM drive. It sounds like your drive needs to be exchanged for a working drive. Also try turning the computer off for 10 seconds and rebooting widows. This will reset the drive and sometimes fix problems. Last edited by HDTV1080P; 04-20-2009 at 03:39 PM.

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04-20-2009, 05:48 PM	#3
Ispoke Senior Member Member since:Oct 2007 Location:Cambridge Blu-ray collection:416	Using same drive as you, YL05 firmware, Vista Ultimate 64 and PowerDVD9 Ultra with no problems ( except Kung Fu Panda ). Just tried Black Hawk Down - plays okay using Power DVD9 Ultra. Would concur with HDTV that you either have a driver problem or more than likely a faulty drive. For your info mine shows up as a “HL-DT-ST BD-RE GGW-H20L SCSI CdRom Device” under device manager.

04-21-2009, 01:44 AM	#4
prerich Moderator Top ranked HT gallery Top contributor Member since:Dec 2007 Home Theater Gallery:50 Blu-ray reviews:1 Trading Score:2	Drives that click are not good . With hard drives - it usually means an actuator is out. On optical drives - there may be something wrong with the laser or the drive is malfunctioning some other way. Sounds like a dying drive to me

04-21-2009, 01:46 AM	#5
pacificvibes Tattoo King Member since:Apr 2008 Location:Irvine, CA PSN ID WinterShrinkage Home Theater Gallery:16 Blu-ray collection:51 Blu-ray reviews:3 Trading Score:8	agree with prerich...its a good chance its the drive.

04-22-2009, 04:23 AM	#6
BillyBoB4869 New Member Member since:Apr 2009	I started an RMA

05-09-2009, 06:41 PM	#7
BillyBoB4869 New Member Member since:Apr 2009	I got my new bluray drive today and have the full PowerDVD software installed. When i put any bluray disk in there, it reads it, plays it, but only plays about 2sec's and freezes PowerDVD. does it with both Disks. Ive updated everything

05-09-2009, 06:57 PM	#8
BillyBoB4869 New Member Member since:Apr 2009	I just downloaded ArcMedia player and it plays the Bluray fine. but its a trial version so no sound is included.

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