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Old 02-24-2021, 12:31 PM   #203321
thelittleprince thelittleprince is offline
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Just Essential Fellini for me this round.
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Old 02-24-2021, 12:41 PM   #203322
koberulz koberulz is online now
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Quote:
Originally Posted by Strangerbyday View Post
What's the normal wait time on backordered items?

Placed an order for 9 titles yesterday & only Frances Ha was showing as backordered. Just checked the order there & its now showing 7 out of the 9 titles are backordered.
Will I be waiting a while?
I just double checked mine and 7 out of 8 are back-ordered here.

What is going on?
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Old 02-24-2021, 12:43 PM   #203323
HipsterTrash HipsterTrash is offline
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Quote:
Originally Posted by jayembee View Post
"Unavailable" simply means they've run out of stock on hand, and need to have more pressed.
Won't lie, I thought this was the case when these sales happen. I missed out on getting Harakiri. Really want that one but I hope it doesn't go OOP.
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Old 02-24-2021, 12:43 PM   #203324
TheMangyMoose TheMangyMoose is offline
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Ordered Essential Fellini and Crash around 3PM EST yesterday, no back-ordered message on them as of right now.
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Old 02-24-2021, 12:47 PM   #203325
FragnitoM FragnitoM is offline
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Am I the only one who orders more than 3 titles to make sure it's shipped in a box and not their cardboard envelopes? lol

I got...
Parallax View/A Room with a View (good double feature?)
Smooth Talk (only blind buy)
and some Joe Strummer love with Mystery Train and Sid & Nancy... (keep holding off for a Walker ugrade...)
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Old 02-24-2021, 12:57 PM   #203326
dvining dvining is offline
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Quote:
Originally Posted by koberulz View Post
I just double checked mine and 7 out of 8 are back-ordered here.

What is going on?
Best guess?

Big sale numbers. Bigger than they expected.
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Old 02-24-2021, 01:02 PM   #203327
koberulz koberulz is online now
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Quote:
Originally Posted by dvining View Post
Best guess?

Big sale numbers. Bigger than they expected.
But that makes no sense if the sale is for in-stock items only.
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Old 02-24-2021, 01:07 PM   #203328
FragnitoM FragnitoM is offline
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Quote:
Originally Posted by koberulz View Post
But that makes no sense if the sale is for in-stock items only.
I just got my shipment notification and all 5 of mine were included. Yeah, that would not make much sense to allow someone to complete the purchase and then afterward claim they are back-ordered...

Maybe it's just me, but I don't care--I would email them and complain. Maybe they'll give you a discount/gift certificate for a future purchase
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Old 02-24-2021, 01:23 PM   #203329
Video Ghoul Video Ghoul is offline
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Quote:
Originally Posted by koberulz View Post
I just double checked mine and 7 out of 8 are back-ordered here.

What is going on?
Yeah, 4 of my 5 are now showing as back ordered instead of the 1 when I got my confirmation. I'm still feeling optimistic since they just say back ordered and I didn't get any cancellation emails yet.
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Old 02-24-2021, 01:47 PM   #203330
lilboyblu lilboyblu is offline
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Quote:
Originally Posted by Lordy View Post
Oh, good! This means Homicide is getting an upgrade soon - thank you!!!
Probably, right?! I held off for ages waiting for a Blu-ray, so it would surprise nobody if we finally get one in the year of it's 30th anniversary.
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Old 02-24-2021, 02:00 PM   #203331
BluProofie BluProofie is offline
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My Fellini set already shipped, but the two Ozu titles are backordered. Anyone have experience we that? Hopefully won’t take too long to get them back in stock, I ordered them around 15 minutes after the sale started and didn’t think they’d be so popular.
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Old 02-24-2021, 02:21 PM   #203332
kvnbhovis kvnbhovis is offline
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Quote:
Originally Posted by FragnitoM View Post
I just got my shipment notification and all 5 of mine were included. Yeah, that would not make much sense to allow someone to complete the purchase and then afterward claim they are back-ordered...

Maybe it's just me, but I don't care--I would email them and complain. Maybe they'll give you a discount/gift certificate for a future purchase
Just got the shipping notification from one of my 2 orders. All items from that order are included.
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Old 02-24-2021, 02:25 PM   #203333
iv3rdawG iv3rdawG is offline
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Hmm yeah, my Passion of Joan of Arc is now backordered, which it wasn't when I ordered like 5 mins into the sale. Wondering if my Zatoichi set, which was backordered, is holding it back and if they want to ship them all together?
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Old 02-24-2021, 02:32 PM   #203334
Namuhana Namuhana is offline
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My complete order has been shipped too. Hopefully it'll be here by the end of the week, since the warehouse is so close.
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Old 02-24-2021, 02:34 PM   #203335
Eschenpod Eschenpod is offline
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My whole order just shipped too.
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Old 02-24-2021, 02:37 PM   #203336
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My whole order shipped today.
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Old 02-24-2021, 02:38 PM   #203337
hariseldon hariseldon is offline
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Quote:
Originally Posted by koberulz View Post
I just double checked mine and 7 out of 8 are back-ordered here.

What is going on?
Quote:
Originally Posted by koberulz View Post
But that makes no sense if the sale is for in-stock items only.

Big, Big Sale. Orders coming in faster than the information can get to Criterion, be transferred to the ALLIANCE WAREHOUSE, and be sent back to Criterion so they can update the stock numbers on the front end so a dozen or hundreds more orders may be received before Criterion can update the site to OOS. As slow as the server gets in the early hours of the sale, that sort of information bog down seems quite believable (every sale)

Restocks should be pretty fast as they seem to pull stock which may be designated for other retailers in the ALLIANCE fulfillment network (like B&N, Deep Discount, etc). Occasionally there will be a significant delay though I don't remember much from October under the same general COVID rules.

I really have a hard time remembering if anyone has an item outright cancelled though I'm sure it's happened with an item that is in severe stock situation like Zatoichi or back when the Hitchcock boxset was the hottest item. If something is going to be really delayed I have seen them split shipments
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Old 02-24-2021, 02:48 PM   #203338
kuro_sawa kuro_sawa is offline
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Anyone who has a title 'backordered' but received a confirmation email for it will get it. It happens to me nearly every sale and they have never cancelled.
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Old 02-24-2021, 02:50 PM   #203339
Video Ghoul Video Ghoul is offline
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Quote:
Originally Posted by iv3rdawG View Post
Hmm yeah, my Passion of Joan of Arc is now backordered, which it wasn't when I ordered like 5 mins into the sale. Wondering if my Zatoichi set, which was backordered, is holding it back and if they want to ship them all together?
I'm thinking that these titles are going into back order from more recent sales, and the site just shows titles as "back ordered" as an automatic reaction everywhere on the site now that they have reached that status.

I'm not entirely convinced that 4 of my 5 were actually back ordered within the first 15 minutes of the sale without showing it upon completion. It's certainly not impossible though.
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Old 02-24-2021, 02:51 PM   #203340
GenPion GenPion is offline
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The party is almost over guys.

I ended up canceling out part of the order. Still getting few of the big box sets still - but not as intense all at once. No Bergman yet as it is now out of stock. Still getting the Fellini, Varda, Godzilla, Lone Wolf and Cub sets, etc.

I hope I don’t lose my imaginary Bergman fan card for deciding to buy it later on. I’m getting Avengers Infinity Saga box set from the UK instead. Bergman another month.
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