Sony UBP-X800 4K UHD Blu-ray player

[Old Bones]

I've been using mine for a year now with no problem. I do clean every new 4K disk when I open the box the first time , not saying it matters but just sayin'

[mzupeman]

Originally Posted by Old Bones

I've been using mine for a year now with no problem. I do clean every new 4K disk when I open the box the first time , not saying it matters but just sayin'

From personal experience, this player is probably either manufactured so that it can be sensitive in regards to certain discs or titles, or perhaps there's something else they can fix via firmware.

I've long complained on here that my copy of Dunkirk won't work on this machine. It's not the disc as it works fine on my Xbox One X and more recently my Panny UB820 without issue. I've had the player give me momentary freezes on a couple of other titles too... coincidentally they've mostly been from Warner Bros, although John Wick 2 froze once as well. I also wipe whatever residue off that's on my discs with a microfibre cloth so it's not a cleanliness thing.

I got a replacement player from Sony once too even that had problems with Dunkirk and freezing once in a blue moon.

It's not a deal breaker of a problem since it does well enough, like, 98 % of the time. It's a great player for the price. But it does have its kinks and buyers should be aware that they exist.

[Old Bones]

and my Dunkirk has always played flawlessly

[StingingVelvet]

Endless posts of "it works fine for me" don't really matter, no offense to those offering them. No one is saying all X800s are broken. We're simply saying that judging by personal experience and anecdotal evidence from the interwebs it does seem to have issues for some folks. Whether that percentage is above the average failure rate for electronics I don't know, but me personally having two in a row bonk out on me is a pretty bad sign.

[kripton0029]

I want to buy it, but it does not have dolby vision, is there any difference?

[LordoftheRings]

It depends, if your TV supports Dolby Vision.

[SpaceBlackKnight]

Mine (that I had gotten from Target for $89 on clearance a while back) still works fine and had no major hassles. The only issue that I did have was the units built in WiFi would never work and constantly disconnect (my Roku and S5 never exhibit this issue). I couldn't find anything about this with the UBP X800, but going wired fixed it's internet issues (and streaming video quality is far better than it was on the shitty WiFi).

[PCFan]

What would be quieter for playing Blu-rays, the UBP-X800 or the BDP-S6700? The UBP-X800 is $199.99 at Best Buy right now and the S6700 is $99.99. I used to own a BDP-S6700 and I did not find the drive that loud when playing Blu-rays but I sold it because I was switching to digital at the time. Should I just buy the S6700 now and wait for next year's 4k Blu-ray players, especially since I don't own a 4k TV. Is it a common issue for the X800 to drop the resolution to 480i sometimes on power up requiring the user to go back to the settings to set the resolution to where it was? One of my relatives had the X800 but I returned it for her, it was quiet when playing 4k discs but it had this issue about going to 480i sometimes after power up but I'm not sure if it was just a defective player as nobody in the user reviews I read so far mentioned a problem like this with the X800.

[StingingVelvet]

The X800 is pretty damn quiet, but I can't speak to the other one.

[blackwidowavenger1964]

I absolutely love this player and I love how bulky it is and not as "cheap looking" but do keep in mind it doesn't come with Dolby vision. I am going to keep it for as long as possible until a cheaper player comes along with dolby vision and is a quality build such as this and not cheap.

[MechaGodzilla]

I reckon chances are good Sony will announce something that's more like a proper Dolby Vision-capable successor to the X800 at CES.

[rocklobster]

Well I recently updated the system and I put in my new copy of "Step Brothers", and my X800 won't recognize the disc...

[StingingVelvet]

Originally Posted by rocklobster

Well I recently updated the system and I put in my new copy of "Step Brothers", and my X800 won't recognize the disc...

Does it put up a question mark? I had that with Ghost in the Shell, and quickly after it stopped reading UHDs entirely.

[rocklobster]

Originally Posted by StingingVelvet

Does it put up a question mark? I had that with Ghost in the Shell, and quickly after it stopped reading UHDs entirely.

Yep.

I've now tried Step Brothers (which is a Sony Disc) and Solo 4K UHD's, and Teen Titans Go to the Movies & Pixar Short Films Vol. 3 regular Blu's, and all 4 of them given the ? mark "Unknown Disc" error.

All 4 are brand new and just opened (and cleaned).

So now I'm kinda concerned the new update bricked my machine, and pissed at the same time.

[LordoftheRings]

Sony is playing games or is incompetent? That's no good, no good @ all.
Sony it's Christmas Holidays, you better fix it.

They wouldn't break their player with the latest firmware update, Sony no way would do that, right?

Try cleaning all your discs with dish soap and warm water.
And get a disc lens cleaner; one with eight or ten tiny little brushes.
Blow compressed air inside the open disc drawer in the laser lens direction, using the small tube (plastic straw).

[StingingVelvet]

Originally Posted by rocklobster

Yep.

I've now tried Step Brothers (which is a Sony Disc) and Solo 4K UHD's, and Teen Titans Go to the Movies & Pixar Short Films Vol. 3 regular Blu's, and all 4 of them given the ? mark "Unknown Disc" error.

All 4 are brand new and just opened (and cleaned).

So now I'm kinda concerned the new update bricked my machine, and pissed at the same time.

Same exact experience I had. Nothing fixed it, no resets or cleaning. Mine was still under warranty so I got a replacement (that also started having issues), but if you're beyond a year you're probably screwed, hate to tell ya.

Good thing is there are solid budget players around now.

[LordoftheRings]

Too bad Oppo is no more; the solidest BR players' company of them all.

But, Sony must have some citrons. It's tough today about quality control of our electronic purchases. Sony is not alone, they all have their own problems, all electronic manufacturers.
We pick the one we wish and hope for the best. Nothing is perfect, nothing lasts, some fail and some keep running.

SONY needs to get back on the ES program with a substantial and reliable disc drive transport and solid firmware updates from an experienced team of engineers in the software programming department.

I wish them the very best luck in 2019 and beyond. Nothing lasts forever, even Sony.

[rocklobster]

Originally Posted by StingingVelvet

Same exact experience I had. Nothing fixed it, no resets or cleaning. Mine was still under warranty so I got a replacement (that also started having issues), but if you're beyond a year you're probably screwed, hate to tell ya.

Good thing is there are solid budget players around now.

Yep, bought back in March 2017 lol. So it's officially out of warranty (and my stupid ass didn't by the Best Buy GS Warranty lol)

I'm trying to see if this is a known issue, but haven't discovered anything yet.

I've got my eye on the LG UBK90

[mar3o]

I asked in the x700 thread but haven't gotten an answer yet, so I thought I'd try here as I'm sure the settings are the same for this option.

Under screen settings, what should I be setting these to?

YCbCr/RGB (HDMI) (Auto, 4:2:2, 4:4:4 or RGB)
HDMI Deep Color (Auto or Off)

I have a 2016 model LG LCD UHD set. It does support deep color, but I'm unsure if I want to leave that feature set to auto or leave it off. Also unsure what to set the YCbCr setting to.

[StingingVelvet]

Originally Posted by mar3o

I have a 2016 model LG LCD UHD set. It does support deep color, but I'm unsure if I want to leave that feature set to auto or leave it off. Also unsure what to set the YCbCr setting to.

I have deep color on auto. I used to have YCbCr on auto but someone here mentioned BDs looked a little "cleaner" on 4:4:4 so I am tried that out and it might be a placebo but it does look slightly improved. However theoretically 4:2:2 is closer to the natural disc encode of (I believe) 4:2:0.