Early Blu-rays that may have playback issues (Criterion, Well Go USA, etc.)

[jscoggins]

Originally Posted by AmishParadise

Not drastic at all and it only cost me $3 and change. Wasn't about to purchase the title again if I had the means to do something about it myself using the original retail disc I had purchased from Amazon. Again though, discussion along these lines is prohibited on the forums here, even under these circumstances per a defective disc. Lionsgate is also no longer called out in the title of this thread, so I won't be chiming in here again as I don't own any Criterion or Well Go discs which are encountering issues.

I know Lionsgate is not in the thread title, but iceman wants this to be a catch-all for defective discs.

[AmishParadise]

Originally Posted by jscoggins

I know Lionsgate is not in the thread title, but iceman wants this to be a catch-all for defective discs.

Gotcha. Well glad I chimed in then.

[mallomar]

Originally Posted by Cocophone

This thread is such a mishmash that its no longer useful.

I suspect that was the idea.

[Lino11]

Why do you suspect that? Someone here mentioned something like that before, I'm not sure why anyone would wanna hijack the thread to cause confusion.

[zeze]

On Well Go USA's Facebook page it says that they will only ship replacement discs to people who have a valid US mailing address because they only have distribution rights in the US.

Well, what about people in Canada? They sell their discs in most stores up here so obviously they have distribution set up here.

[jayembee]

Originally Posted by CinemaBlu

It's a different version of the film. The Criterion has the green tinted shot. The StudioCanal doesn't.

Wow. That's...odd. Does it eliminate that shot altogether, or just keep the blue tint of the shot immediately before it? If the latter, that would be very odd, as Ferdinand would be walking across the frame, and then suddenly jump back a foot or so for no apparent reason.

[jayembee]

Originally Posted by CinemaBlu

I'm guessing that their ability to replace defective discs means that they've gotten the rights back and they're putting it back in print. How could they replace OOP discs unless they're printing new ones.

Not necessarily. First, there seems to be some dispute about whether they actually can replace the two OOP titles.

But anyway, when they lost the rights to produce the titles, they lost the rights to sell them. Any unsold copies had to be either destroyed or stashed away somewhere. It's my guess that if they have unsold copies around, that's what they'll be using to replace defective copies with. That would, however, mean there would be a limitation on how many copies they can replace.

[fdm]

Originally Posted by jayembee

Wow. That's...odd. Does it eliminate that shot altogether, or just keep the blue tint of the shot immediately before it? If the latter, that would be very odd, as Ferdinand would be walking across the frame, and then suddenly jump back a foot or so for no apparent reason.

My recollection is that the green tint is just gone, just normal colors. This from dvdbeaver screen caps...

[fdm]

Originally Posted by BobbyMcGee

...please also add The Right Stuff on Blu-ray (Digibook) to the Warner Bros. section.

Early copies had an issue with the audio of the Blu-ray disc (48kHz). There is a replacement program in place to receive a new, properly encoded copy at 96kHz.
...

Keep meaning to do this... guess I will while I'm thinking about it.

[Stinky-Dinkins]

So without having to go back and read the last 20 pages of this thread... are the Criterion and Well Go issues somehow related? Were they pressed at the same plant or are they running a joint exchange program or something?

I ask because I have no Well Go BD's (so I don't need any info regarding Well Go issues) but I have 3 Criterions that are bronzed and after checking last night 2 freeze about midway through the films. When I subscribed to this thread it was about Criterion but I'm just a little confused now is all, wanted to make sure there wasn't something else I needed to know about any potential replacement program.

[jscoggins]

Originally Posted by Stinky-Dinkins

So without having to go back and read the last 20 pages of this thread... are the Criterion and Well Go issues somehow related? Were they pressed at the same plant or are they running a joint exchange program or something?

I ask because I have no Well Go BD's (so I don't need any info regarding Well Go issues) but I have 3 Criterions that are bronzed and after checking last night 2 freeze about midway through the films. When I subscribed to this thread it was about Criterion but I'm just a little confused now is all, wanted to make sure there wasn't something else I needed to know about any potential replacement program.

You don't need to the read the last 20 pages...everything impt is in the OP.

[Stinky-Dinkins]

Originally Posted by jscoggins

You don't need to the read the last 20 pages...everything impt is in the OP.

Oh, OK. That seems a bit odd and useless considering this was about the Criterion program but whatever works.

I already made a thread for that so threads like this could exist without incorporating a thousand different issues and confusing people and they could get specific information about a specific issue, but whatever works I guess. Guess I'll just pop into the thread every few days and run a search for "Criterion".

[jscoggins]

Originally Posted by Stinky-Dinkins

Oh, OK. That seems a bit odd and useless considering this was about the Criterion program but whatever works.

I already made a thread for that so threads like this could exist without incorporating a thousand different issues and confusing people and they could get specific information about a specific issue, but whatever works I guess. Guess I'll just pop into the thread every few days and run a search for "Criterion".

Your list is helpful, but it doesn't mention defective discs w/o replacement programs.

[Stinky-Dinkins]

Originally Posted by jscoggins

Your list is helpful, but it doesn't mention defective discs w/o replacement programs.

Like what for example?

The problem with that is 95% of the time there's no real way to confirm it, and it isn't really defective. If someone comes into the forum and says "This won't play on my player!" is it a defective disc? What if 100 people say it? Chances are, it's a hardware issue and not a software issue, and will be solved with future firmware updates to specific players. What qualifies as a "defective" disc? One that won't play or do incorrect subtitle translations, extremely poor picture quality or incorrectly encoded 1080i transfers count as defective?

Mostly, the only times one can really confirm a disc is defective is when a studio acknowledges it, and when they do they offer replacement programs.

Is there no way to get a dedicated Criterion defective thread somewhere? Sifting through pages upon pages of unrelated posts when all most people in this thread want to do is read about new discoveries with the Criterion issue doesn't do anyone any good.

[jscoggins]

Originally Posted by Stinky-Dinkins

Like what for example?

The problem with that is 95% of the time there's no real way to confirm it, and it isn't really defective. If someone comes into the forum and says "This won't play on my player!" is it a defective disc? What if 100 people say it? Chances are, it's a hardware issue and not a software issue, and will be solved with future firmware updates to specific players. What qualifies as a "defective" disc? One that won't play or do incorrect subtitle translations, extremely poor picture quality or incorrectly encoded 1080i transfers count as defective?

Mostly, the only times one can really confirm a disc is defective is when a studio acknowledges it, and when they do they offer replacement programs.

Is there no way to get a dedicated Criterion defective thread somewhere? Sifting through pages upon pages of unrelated posts when all most people in this thread want to do is read about new discoveries with the Criterion issue doesn't do anyone any good.

1) A disc isn't defective only when the manufacturer says it's defective.

2) You will have to ask the site's administrators why they don't want a dedicated Criterion thread.

[Stinky-Dinkins]

Originally Posted by jscoggins

1) A disc isn't defective only when the manufacturer says it's defective.

2) You will have to ask the site's administrators why they don't want a dedicated Criterion thread.

Obviously, but that was my point. How many times have you seen "This won't play on my player!" I've seen dozens and dozens of people post that exact same thing about a specific release only to have the issues fixed completely with firmware updates to their players. And that doesn't even take into account individual people with a damaged disc that has nothing to do with the disc release in general, it's just their specific damaged/scratched disc. Where do you draw the line? How do you know what's defective and what isn't? Is a disc with a couple incorrect subtitles "defective"?

It just seems silly to make this thread about that when I think the vast majority of people here would much rather it be about the Criterion issue. Dunno, maybe it's just me... but I have a shit load of Criterion BD's, and more defective ones seem to be being discovered every day. I have much more interest in that right now than just a general "potentially defective disc" thread.

[jscoggins]

Originally Posted by Stinky-Dinkins

Obviously, but that was my point. How many times have you seen "This won't play on my player!" I've seen dozens and dozens of people post that exact same thing about a specific release only to have the issues fixed completely with firmware updates to their players. And that doesn't even take into account people with a damaged disc that has nothing to do with the disc release in general, it's just their specific damaged/scratched disc. Where do you draw the line? How do you know what's defective and what isn't? Is a disc with a couple incorrect subtitles "defective"?

It just seems silly to make this thread about that when I think the vast majority of people here would much rather it be about the Criterion issue. Dunno, maybe it's just me... but I have a shit load of Criterion BD's, and more defective ones seem to be being discovered every day. I have much more interest in that right now than just a general " potentially defective disc" thread.

Incorrect subtitles don't constitute defective discs. That's an editorial mistake, not a technical glitch.

Nevertheless, I'll include them in the OP when the errors are egregious (for example, if the subtitles are for another movie altogether).

[AgentOrange]

Originally Posted by Stinky-Dinkins

Like what for example?

The problem with that is 95% of the time there's no real way to confirm it, and it isn't really defective. If someone comes into the forum and says "This won't play on my player!" is it a defective disc? What if 100 people say it? Chances are, it's a hardware issue and not a software issue, and will be solved with future firmware updates to specific players. What qualifies as a "defective" disc? One that won't play or do incorrect subtitle translations, extremely poor picture quality or incorrectly encoded 1080i transfers count as defective?

Mostly, the only times one can really confirm a disc is defective is when a studio acknowledges it, and when they do they offer replacement programs.

Is there no way to get a dedicated Criterion defective thread somewhere? Sifting through pages upon pages of unrelated posts when all most people in this thread want to do is read about new discoveries with the Criterion issue doesn't do anyone any good.

So, what if the studio doesn't acknowledge it? It even (apparantly) took Criterion 1-2 years to get a handle on this. That doesn't mean there wasn't a problem until the announcement, clearly a problem existed. Hell there might never have been a replacement program announcement until people on forums such as this started comparing notes.

To me, if there are multiple reports on this website of the same disc not working, odds are something is wrong. From there, the responsibility (and response) really depends on if it gets narrowed down to a specific player, or if the playback issues are more widespread across many brands of players. The former might not demand a response, the latter definitely should.

This isn't about sub-par PQ or 1080i encodings, as that goes back to the intent of the studio. Obviously if they intended to release a sub-par disc, there is no need for a replacement. If the 1080i or just generally bad PQ was caused by a "glitch" or bad pressing, one would hope the studio/label would pro-actively replace the disc to get the quality they actually intended.

[Stinky-Dinkins]

Originally Posted by AgentOrange

So, what if the studio doesn't acknowledge it? It even (apparantly) took Criterion 1-2 years to get a handle on this. That doesn't mean there wasn't a problem until the announcement, clearly a problem existed. Hell there might never have been a replacement program announcement until people on forums such as this started comparing notes..

Yes I agree. I never said just because a studio doesn't acknowledge it doesn't mean there isn't potentially problem. That was my point, this thread WAS for discussing Criterion and "comparing notes." That's why it caught fire so quickly and the problem was addressed by Criterion. Now that this thread is about comparing notes for every single release in existence and just "defectiveness" in general, it is far less effective, and a lot harder to find useful information about this new Criterion issue. When a problem like this arises it makes the most sense to address it directly and make as much noise as you can about that singlular issue, when those complaints or concerns are buried within a general "defective disc" thread it starts to lose steam.

Originally Posted by AgentOrange

To me, if there are multiple reports on this website of the same disc not working, odds are something is wrong.

Odds are "something" is wrong, sure, and odds are it has nothing whatsoever to do with the release actually being defective. People post "this disc won't play!" endlessly on this forum... and the vast, vast majority of the time it comes down to their player and not to that release being defective in general.... and when it does come down to the disc, it often comes down to that specific disc (damaged, scratched, etc.) they have in their hands and has nothing to do with every disc of that title within that release window. When I created that list of defective discs with replacement programs and I was researching it, well over 90% of the complaints about "Disc X" being defective from individual users ended up not actually being indicative of that release being defective... it was because of issues with their players (BD Live being enabled, old firmware, laser on the way out etc.) or their specific discs being damaged in some way. Take Iron Man for example, when that was first released literally of dozens and dozens of people began to post that they couldn't play the disc. Turns out, it was isolated to a handful of specific BD players and was very quickly addressed with firmware updates (and I would know, I was one of them that couldn't initially play the disc.)

[jscoggins]

Originally Posted by Stinky-Dinkins

Yes I agree. I never said just because a studio doesn't acknowledge it doesn't mean there isn't potentially problem. That was my point, this thread WAS for discussing Criterion and "comparing notes." That's why it caught fire so quickly and the problem was addressed by Criterion. Now that this thread is about comparing notes for every single release in existence and just "defectiveness" in general, it is far less effective, and a lot harder to find useful information about this new Criterion issue. When a problem like this arises it makes the most sense to address it directly and make as much noise as you can about that singlular issue, when those complaints or concerns are buried within a general "defective disc" thread it starts to lose steam.



Odds are "something" is wrong, sure, and odds are it has nothing whatsoever due to the disc being defective. People post "this disc won't play!" endlessly on this forum... and the vast, vast majority of the time it comes to their player and not to that release being defective in general.... and when it does come down to the disc, it often comes down to that specific disc (damaged, scratched, etc.) they have in their hands and has nothing to do with every disc of that title within that release window.

I think we are all in agreement, but again, the administrators wanted a "catch all" solution instead of individual, dedicated topics.