Night of the Living Dead (1990) - Out of Print - Page 212 - Blu-ray Forum

wormraper · 10-01-2012, 07:35 PM

Quote:

Originally Posted by thephantomcat

You did not put yourself in their shoes. Run allot of small businesses have you?

you're both right, they DON'T want to issue a recall. NO company in their right minds WANTS to offer replacements. even the big guns don't LIKE to offer replacements, simple logic there. Small business get a hit a bit harder profit wise when they have to do something like this though. I truly do sympathize in this situation to TT since I run my own small business as well. Had to do it myself before (similar situation though not in the same type of market) and it sucks.

BUT the reason for replacements (if it's possible) or refunds is about PERCEPTION... a good small business realizes that taking a loss on something can be very beneficial in the long run, it doesn't matter if the customer is a whiny "horror troll" or a sympathetic ear who doesn't like the product, it's all about leaving the PERCEPTION that the company truly cares and is willing to make the customer happy. Negative publicity for a small company can be either a death warrant or at the very least a hampering of further profits. Many times it's better to take a loss in the short term in order to garner long term goodwill

thephantomcat · 10-01-2012, 07:36 PM

Quote:

Originally Posted by Yojimbo68

No. But I do have a sense of right and wrong even if it means a loss of money. I agree that my decision would not be the norm. But it would be the right thing to do...

No. The right thing to do is refund the customer's money. The going above and beyond thing to do is take a loss on a replacement program.

AndrewFM · 10-01-2012, 07:37 PM

I keep reading posts from people saying their disc looks "nothing" like the screenshots. Can you elabourate?

Is it possible only SOME of the discs look like this? It seems unlikely.

Yojimbo68 · 10-01-2012, 07:38 PM

Quote:

Originally Posted by tele1962

But is it the way George or Tom etc wanted it, this is the crux of the matter.

I have a hunch it isn't but we shall see.

A good point. I wonder it they will be "pressured" into saying that's what it should look like. After all, they have some profits coming from these sales too...we shall see...

HyperRealist · 10-01-2012, 07:39 PM

I wish TT would get out of the horror business and concentrate on noirs.

Yojimbo68 · 10-01-2012, 07:39 PM

Quote:

Originally Posted by thephantomcat

No. The right thing to do is refund the customer's money. The going above and beyond thing to do is take a loss on a replacement program.

Okay. I'll give you that!

Ned Schneebly · 10-01-2012, 07:41 PM

Quote:

Originally Posted by balthazar_bee

He worked for Sony I believe.

nice!

wormraper · 10-01-2012, 07:41 PM

Quote:

Originally Posted by AndrewFM

I keep reading posts from people saying their disc looks "nothing" like the screenshots. Can you elabourate?

Is it possible only SOME of the discs look like this? It seems unlikely.

I personally think it's about set calibration, I know for a fact that uncalibrated displays or displays set on Viivd etc can look WILDLY different than a properly calibrated display. I was shocked at the difference in my Plasma after I calibrated it. looked NOTHING like the default or vivid settings

thephantomcat · 10-01-2012, 07:42 PM

Quote:

Originally Posted by Yojimbo68

Okay. I'll give you that!

DetroitSportsFan · 10-01-2012, 07:44 PM

Quote:

Originally Posted by HyperRealist

I wish TT would get out of the horror business and concentrate on noirs.

I'm sure they'd like some titles that actually turn a profit.

klauswhereareyou · 10-01-2012, 07:45 PM

I guess this is what Twilight Time should expect when they start going after cult genre films, especially ones from the last 30 years. People know (or think they know) what they are suppossed to look like, and if you are charging 30 bucks or more for them and they aren't right, you're going to hear about it. If The Roots of Heaven had screwy color correction, the few people that bought may not even notice or care, but when you are dealing with a film like this you're going to hear about it. If you take on the resposibility of plugging in these cult titles that are subsidizing the smaller ones, make sure they were done right, or if something is different, at least give a good explanation. It ain't like this was bought up for 5 bucks from a Wal-Mart dump din, people got this for a premium price, and I'm guessing these rabid genre fans that aren't used to paying so much expect premium results.

mayorofsmpleton · 10-01-2012, 07:50 PM

Quote:

Originally Posted by thephantomcat

You did not put yourself in their shoes. Run allot of small businesses have you?

A lot.

psicon · 10-01-2012, 07:51 PM

I've always loved the bit where Tony Todd (or to get more accurate a flaming zombie) accidentally sets the wall on fire and he slaps the flames out.

AndrewFM · 10-01-2012, 07:53 PM

Quote:

Originally Posted by psicon

I've always loved the bit where Tony Todd (or to get more accurate a flaming zombie) accidentally sets the wall on fire and he slaps the flames out.

Man, even when they're living dead, you have to make such an issue of them being gay. So he's flaming, so what.

thephantomcat · 10-01-2012, 07:56 PM

Quote:

Originally Posted by mayorofsmpleton

A lot.

Seriously?

hamchuck1 · 10-01-2012, 07:57 PM

Quote:

Originally Posted by Ned Schneebly

So after watching the movie again for the first time after probably the early 90s, I think the guy at the beginning who kept saying, "I'm sorry I'm sorry!" was responsible for the whole zombie outbreak!

I originally thought that when I was younger but I think it was an in-joke to the original. A false flag for the jump scare that followed right after it.

joie · 10-01-2012, 07:59 PM

I think a distributor has a responsibility to review a studio's master and decide whether it's suitable for use. If there isn't anyone with knowledge of the film's history on staff, then the distributor should have a consultant with that knowledge weigh-in.

Saying an error is the studio's fault only demonstrates that the master wasn't reviewed for suitability ... it should have never been acccepted and released by the distributor.

thephantomcat · 10-01-2012, 07:59 PM

Quote:

Originally Posted by hamchuck1

I originally thought that when I was younger but I think it was an in-joke to the original. A false flag for the jump scare that followed right after it.

Yep! That's what Tom Savini said on the commentary. I also think the "I'm sorry." is the rambling of someone in shock.

xiaNaix · 10-01-2012, 07:59 PM

Quote:

Originally Posted by AndrewFM

SINCE WHEN DOES FACEBOOK HAVE A DISLIKE BUTTON?!!?

It doesn't.

wormraper · 10-01-2012, 08:00 PM

Quote:

Originally Posted by xiaNaix

It doesn't.

unfortunately. people have been begging for a "dislike" button forever it seems

10-01-2012, 07:37 PM	#4223
AndrewFM Expert Member Member since:Mar 2012 Blu-ray reviews:11	I keep reading posts from people saying their disc looks "nothing" like the screenshots. Can you elabourate? Is it possible only SOME of the discs look like this? It seems unlikely.

10-01-2012, 07:39 PM	#4225
HyperRealist Blu-ray Ninja Top contributor Member since:Nov 2009 Location:PA Blu-ray collection:110 DVD collection:96 Trading Score:48	I wish TT would get out of the horror business and concentrate on noirs.

10-01-2012, 07:45 PM	#4231
klauswhereareyou Blu-ray Knight Member since:Mar 2012 4K collection:232 Blu-ray collection:2199 Digital collection:23 Prime collection:1	I guess this is what Twilight Time should expect when they start going after cult genre films, especially ones from the last 30 years. People know (or think they know) what they are suppossed to look like, and if you are charging 30 bucks or more for them and they aren't right, you're going to hear about it. If The Roots of Heaven had screwy color correction, the few people that bought may not even notice or care, but when you are dealing with a film like this you're going to hear about it. If you take on the resposibility of plugging in these cult titles that are subsidizing the smaller ones, make sure they were done right, or if something is different, at least give a good explanation. It ain't like this was bought up for 5 bucks from a Wal-Mart dump din, people got this for a premium price, and I'm guessing these rabid genre fans that aren't used to paying so much expect premium results.

10-01-2012, 07:51 PM	#4233
psicon Expert Member Top contributor Member since:Jun 2009 Blu-ray collection:1389	I've always loved the bit where Tony Todd (or to get more accurate a flaming zombie) accidentally sets the wall on fire and he slaps the flames out.

10-01-2012, 07:59 PM	#4237
joie Special Member Top contributor Member since:Mar 2011 Blu-ray collection:1 DVD collection:1	I think a distributor has a responsibility to review a studio's master and decide whether it's suitable for use. If there isn't anyone with knowledge of the film's history on staff, then the distributor should have a consultant with that knowledge weigh-in. Saying an error is the studio's fault only demonstrates that the master wasn't reviewed for suitability ... it should have never been acccepted and released by the distributor.

Best Blu-ray Movie Deals