Twilight Time Discussion Thread - Page 788 - Blu-ray Forum

rdodolak · 03-15-2015, 06:05 PM

Quote:

Originally Posted by Josh B

Good to hear. I was worried yesterday and tried to cancel my order, but there wasn't an option other than calling cust. I don't see how a brand as legit as TCM could have anything less than decent service, but I guess I'll find out.

It comes down to TCM not running their own shop. DeliveryAgent is solely responsible for the web site to customer service.

Josh B · 03-15-2015, 06:15 PM

Quote:

Originally Posted by rdodolak

It comes down to TCM not running their own shop. DeliveryAgent is solely responsible for the web site to customer service.

Ah, are DeliveryAgent a mulit corp that handles all kinds of entertainment?

rdodolak · 03-15-2015, 06:29 PM

Quote:

Originally Posted by Josh B

Ah, are DeliveryAgent a mulit corp that handles all kinds of entertainment?

They handle a number of things such as B2C e-commerce, advertising, marketing data, etc. for a number of clients.

http://www.deliveryagent.com/

Of course, their handling of the Halloween box set fiasco showed their complete incompetence. This was a pricing mistake so they ended up cancelling most orders which hadn't shipped yet. Of course days after the cancellation orders started to ship randomly. DeliveryAgent continued to claim that no orders had or were being shipped even when presented with proof.

What's ironic, as jayembee mentioned above, is that they state once an order has been placed they have no way to cancel said order even if the order is backordered. Yet, when it suits them they magically have the capability to cancel orders. Either the capability exists or it doesn't. To make matters worse some people have claimed they've gotten charged for a cancelled item, which ended up shipping, months after the fact.

They also have a tendency to items as in stock when they're not. So their inventory tracking capabilities becomes questionable.

The Cubist · 03-16-2015, 06:02 PM

Quote:

Originally Posted by REPLAY

How does the HD pic. look on MGM HD. Wonder if the HD print would need much work.

Good news for fans of Francis Ford Coppola's much-maligned film The Cotton Club. On Robert Rodriguez's The Director's Chair show on his El Rey network, he interviewed Coppola who said that he's working on new 4K Blu-Ray edition, incorporating 20 minutes that was cut out.

klauswhereareyou · 03-16-2015, 06:07 PM

Quote:

Originally Posted by The Cubist

Good news for fans of Francis Ford Coppola's much-maligned film The Cotton Club. On Robert Rodriguez's The Director's Chair show on his El Rey network, he interviewed Coppola who said that he's working on new 4K Blu-Ray edition, incorporating 20 minutes that was cut out.

That's cool, I like the movie, but I feel that a new cut could help.

needles7 · 03-16-2015, 08:52 PM

Blimey... I NEVER thought i'd see 'THE COTTON CLUB' on bluray.

I like this film, but it has such a bad reputation that I figured it would just be buried. Still, we always need more Diane Lane in HD

Wonder if they'll be any extras... so we can finally find out what really happened behind the scenes on this 'would be blockbuster' including the infamous murder???

Brent L. · 03-16-2015, 11:35 PM

I just got my batch in!

jayembee · 03-17-2015, 12:07 AM

Quote:

Originally Posted by Brent L.

I just got my batch in!

[Show spoiler]

I guess that makes it clear that First Men in the Moon is a hold-up title.

Blu Titan · 03-17-2015, 01:09 AM

Quote:

Originally Posted by jayembee

I guess that makes it clear that First Men in the Moon is a hold-up title.

SAE has confirmed that...at least to me

. Hopefully, they get FMOTM early this week.

RodChester · 03-17-2015, 02:41 AM

Quote:

Originally Posted by Blu Titan

SAE has confirmed that...at least to me

. Hopefully, they get FMOTM early this week.

I hope so too. I ordered both that and Journey so hopefully they will ship soon.

IdeaOfEvil · 03-17-2015, 06:01 AM

I tried asking this in the Inherit the Wind thread, but I'm not getting a response...

How should I deal with an audio problem? I'm having issues with a mono track and I emailed TT about what I should do. They just got back to me today without really giving me any usable help.

"no one is experiencing any sound problems with this disc. I would try the disc on another player or turn off the 5.1 sound mix as this is a mono film."

I don't know what "turn off the 5.1 mix" means, and I'm stuck with a copy of a movie that I can't listen to. Should I push for an exchange, or do I just say I'm an unsatisfied customer and demand a return? OR am I just stuck with this disc as is?

Thanks

Sporkies · 03-17-2015, 09:15 AM

Quote:

Originally Posted by IdeaOfEvil

I tried asking this in the Inherit the Wind thread, but I'm not getting a response...

How should I deal with an audio problem? I'm having issues with a mono track and I emailed TT about what I should do. They just got back to me today without really giving me any usable help.

"no one is experiencing any sound problems with this disc. I would try the disc on another player or turn off the 5.1 sound mix as this is a mono film."

I don't know what "turn off the 5.1 mix" means, and I'm stuck with a copy of a movie that I can't listen to. Should I push for an exchange, or do I just say I'm an unsatisfied customer and demand a return? OR am I just stuck with this disc as is?

Thanks

I would try it on another setup before you do anything else. If you have the same problem on a completely different setup, then I'd email SAE and tell them you're having problems with your disc and need to swap it for a good copy. I have to say, though, this kind of sounds like an issue on your end, so I would make sure I tested it before I did that. If you have any settings on your TV or receiver that take the audio and fake a surround mix out of it, make sure you turn that off, which is what I think they were suggesting with "turn off the 5.1 mix". I agree with them that that sounds like a likely culprit given what you're describing.

Fadeaway189 · 03-17-2015, 10:37 AM

Anyone get U Turn yet?

Arkadin · 03-17-2015, 11:23 AM

Quote:

Originally Posted by IdeaOfEvil

I tried asking this in the Inherit the Wind thread, but I'm not getting a response...
Thanks

usually when a problem like this comes up I recommend the following--go to a friend's house that has a bd player/home theater rig and play the disc on their system.
If you don't notice the same issues then obviously you know it's not the disc.
imo it is rarely if ever "the disc" when no-one else has complained of the same problem; instead it's the all too common problem of "unknown aberrant disc interaction with one's various components".
happens all the time with people and they end up exchanging the bd 3 or 4 times because they are convinced they have a bad disc.
anyway, good luck.

JoeDeM · 03-17-2015, 01:05 PM

Quote:

Originally Posted by Fadeaway189

Anyone get U Turn yet?

I think it's one of the titles that should be coming in this week.

Angel Eyes · 03-17-2015, 02:57 PM

Wonder when the next low quantity update will come out? Went ahead and grabbed Leave Her To Heaven as I saw it was really low.

Widescreenfilmguy · 03-17-2015, 03:03 PM

Quote:

Originally Posted by Angel Eyes

Wonder when the next low quantity update will come out? Went ahead and grabbed Leave Her To Heaven as I saw it was really low.

The last update was last Friday, I was very surprised JTTCOTE and FMITM weren't on it

jayembee · 03-17-2015, 03:11 PM

Quote:

Originally Posted by Widescreenfilmguy

The last update was last Friday, I was very surprised JTTCOTE and FMITM weren't on it

Last Friday? The last one I saw (and can find on their Facebook page) was February 17th.

Widescreenfilmguy · 03-17-2015, 03:16 PM

It was in a reply to a question someone asked about a low quantity update

Angel Eyes · 03-17-2015, 03:27 PM

Quote:

Originally Posted by Widescreenfilmguy

It was in a reply to a question someone asked about a low quantity update

yes I would be curious to know where JTTCOTE and FMITM stand.

03-16-2015, 08:52 PM	#15746
needles7 Active Member Member since:Apr 2013 Blu-ray reviews:2	Blimey... I NEVER thought i'd see 'THE COTTON CLUB' on bluray. I like this film, but it has such a bad reputation that I figured it would just be buried. Still, we always need more Diane Lane in HD Wonder if they'll be any extras... so we can finally find out what really happened behind the scenes on this 'would be blockbuster' including the infamous murder???

03-16-2015, 11:35 PM	#15747
Brent L. Blu-ray Guru Top contributor Member since:Jun 2008 Location:Anderson, SC Blu-ray collection:1156 Trading Score:25	I just got my batch in!

03-17-2015, 06:01 AM	#15751
IdeaOfEvil Blu-ray Guru Member since:Nov 2010 Location:SF/Berkeley 4K collection:228 Blu-ray collection:1826 DVD collection:924 Trading Score:100	I tried asking this in the Inherit the Wind thread, but I'm not getting a response... How should I deal with an audio problem? I'm having issues with a mono track and I emailed TT about what I should do. They just got back to me today without really giving me any usable help. "no one is experiencing any sound problems with this disc. I would try the disc on another player or turn off the 5.1 sound mix as this is a mono film." I don't know what "turn off the 5.1 mix" means, and I'm stuck with a copy of a movie that I can't listen to. Should I push for an exchange, or do I just say I'm an unsatisfied customer and demand a return? OR am I just stuck with this disc as is? Thanks

03-17-2015, 10:37 AM	#15753
Fadeaway189 Expert Member Member since:Sep 2013 Location:Michigan 4K collection:521 Blu-ray collection:3648 DVD collection:9 Trading Score:288	Anyone get U Turn yet?

03-17-2015, 02:57 PM	#15756
Angel Eyes Banned Member since:Jun 2012 Location:Out in the fields around Maltlicky, Texas Home Theater Gallery:4 Blu-ray collection:463 DVD collection:8 Blu-ray reviews:1 Trading Score:7	Wonder when the next low quantity update will come out? Went ahead and grabbed Leave Her To Heaven as I saw it was really low.

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