Wal-mart's "apology" for pre-order pricing errors - Blu-ray Forum

PeechCobblerPie · 01-19-2008, 06:43 AM

Just got this email back from Wal-Mart online customer service regarding the pricing errors that they had. (I pre-ordered Super smash bros for wii for $19.82 and was cancelled the next day. To which I sent them an email concerning them backing their own priced) Tonight I get this statement.

"As we are always striving to provide a positive customer experience, we will be sending you a $10 electronic Gift Card toward a future purchase as an apology for your recent experience. (One Gift Card per affected customer; this card can only be used online at Walmart.com. Look for details in a separate email.)"

pretty cool, I suppose

Papi4baby · 01-19-2008, 12:17 PM

Not bad, maybe WM is not all evil.

Isak03 · 01-20-2008, 03:37 AM

I got the $10 ecard from walmart too, just curious where did you hear about the walmart price mistake?

SD?

PeechCobblerPie · 01-20-2008, 03:59 AM

The hot deals forum here.

01-19-2008, 06:43 AM	#1
PeechCobblerPie Banned Member since:Dec 2007 Blu-ray reviews:2	Wal-mart's "apology" for pre-order pricing errors Just got this email back from Wal-Mart online customer service regarding the pricing errors that they had. (I pre-ordered Super smash bros for wii for $19.82 and was cancelled the next day. To which I sent them an email concerning them backing their own priced) Tonight I get this statement. "As we are always striving to provide a positive customer experience, we will be sending you a $10 electronic Gift Card toward a future purchase as an apology for your recent experience. (One Gift Card per affected customer; this card can only be used online at Walmart.com. Look for details in a separate email.)" pretty cool, I suppose

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01-19-2008, 12:17 PM	#2
Papi4baby Special Member Member since:Aug 2007 Location:That man from Nantucket Blu-ray collection:32	Not bad, maybe WM is not all evil.

01-20-2008, 03:37 AM	#3
Isak03 Junior Member Member since:Jan 2008	I got the $10 ecard from walmart too, just curious where did you hear about the walmart price mistake? SD?

01-20-2008, 03:59 AM	#4
PeechCobblerPie Banned Member since:Dec 2007 Blu-ray reviews:2	The hot deals forum here.

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