Need Firmware update for Optiarc BD Rom BC-5500A

[Slasherfan]

I don't know what happened to my last topic about this, I accidentally put in the wrong drive and went to edit it, then it went odd.
Anyway, I have the above mentioned drive, I got Futurama: Bender's Game on Blu Rayand it keeps telling me I need to update Firmware for it to play. I use InterwinDvd (Off topic, any better player you could suggest for Blu Ray on a laptop?). I check the websites, I have the most up to date firmware I think, I can't find any newer ones, mine appears to be 1.79.
My Laptop is a VGN-FW11M, it's internal drive, came with it.
I'd be thankful for any help, had this movie for about 2 weeks now and still nothing. I right clicked the driver and clicked Update Driver, it said mine is the most up to date.

[prerich]

Originally Posted by Slasherfan

I don't know what happened to my last topic about this, I accidentally put in the wrong drive and went to edit it, then it went odd.
Anyway, I have the above mentioned drive, I got Futurama: Bender's Game on Blu Rayand it keeps telling me I need to update Firmware for it to play. I use InterwinDvd (Off topic, any better player you could suggest for Blu Ray on a laptop?). I check the websites, I have the most up to date firmware I think, I can't find any newer ones, mine appears to be 1.79.
My Laptop is a VGN-FW11M, it's internal drive, came with it.
I'd be thankful for any help, had this movie for about 2 weeks now and still nothing. I right clicked the driver and clicked Update Driver, it said mine is the most up to date.

Try TotalMedia Theatre at www.arcsoft.com and see if it works then. It may be a problem with InterwinDVD (I would go for WINDVD 9 Plus Bd if I wanted to use the windvd product) Try the trial version of TMT though (it will let you play BD). Tell me what happens.

[Slasherfan]

Originally Posted by prerich

Try TotalMedia Theatre at www.arcsoft.com and see if it works then. It may be a problem with InterwinDVD (I would go for WINDVD 9 Plus Bd if I wanted to use the windvd product) Try the trial version of TMT though (it will let you play BD). Tell me what happens.

I can't seem to find a trial version of TMT, also trial versions of WINDVD 9 don't support BLu Ray.

[Slasherfan]

I got WInDVD Plus BLu Ray, latest version, STILL getting Firmware update messages.

[rdodolak]

Originally Posted by Slasherfan

I got WInDVD Plus BLu Ray, latest version, STILL getting Firmware update messages.

If you bought the retail version of WinDVD 9 Plus Blu-ray, you can find the latest update here:

http://www.corel.com/servlet/Satelli...=1217273655849

Edit: The laptop model you lmentioned isn't listed by Sony on their support website.

http://esupport.sony.com/perl/select...6,66,9,70,5,72

Is it a typo? If not where did you purchse the laptop?

[Slasherfan]

Originally Posted by rdodolak

If you bought the retail version of WinDVD 9 Plus Blu-ray, you can find the latest update here:

http://www.corel.com/servlet/Satelli...=1217273655849

Edit: The laptop model you lmentioned isn't listed by Sony on their support website.

http://esupport.sony.com/perl/select...6,66,9,70,5,72

Is it a typo? If not where did you purchse the laptop?

got it in a sony store. This is it.
http://www.amazon.co.uk/Sony-VGN-FW1...6477389&sr=8-2

[CyberVisions]

Originally Posted by rdodolak;1298248
Edit: The laptop model you lmentioned isn't listed by Sony on their support website.

[url

http://esupport.sony.com/perl/select-system.pl?PRODTYPE=1,24,26,66,9,70,5,72[/url]

Is it a typo? If not where did you purchse the laptop?

It doesn't matter if the laptop is Sony or not, or if it's supported by them - the BD-ROM drive is, which is what the thread discussion is about.

Originally Posted by Slasherfan

They don't seem to have forums.

Well, I never did give Corel much credit for having good support. What really sucks is that compared to Corel and ASUS, HP is actually not bad....

It still makes no difference - you can't use the Sony firmware update because it's an OEM drive update only. The reason the 3rd party vendors haven't uploaded their version of it is because they fixed the problem with a software update.

I know that others have gotten through this with WinDVD updates. If you have a purchased copy of it, call Corel and tell them what the problem is, and ask them to point you to the right update - it's an automatic "NO" if you don't ask.

[CyberVisions]

Originally Posted by Slasherfan

I don't know what happened to my last topic about this, I accidentally put in the wrong drive and went to edit it, then it went odd.
Anyway, I have the above mentioned drive, I got Futurama: Bender's Game on Blu Rayand it keeps telling me I need to update Firmware for it to play. I use InterwinDvd (Off topic, any better player you could suggest for Blu Ray on a laptop?). I check the websites, I have the most up to date firmware I think, I can't find any newer ones, mine appears to be 1.79.
My Laptop is a VGN-FW11M, it's internal drive, came with it.
I'd be thankful for any help, had this movie for about 2 weeks now and still nothing. I right clicked the driver and clicked Update Driver, it said mine is the most up to date.

This is a common problem with HP Systems (mine included) and I've posted on this topic numerous times on this forum concerning it.

You can only get a firmware update from Sony - 3rd party vendors like HP haven't uploaded the update because that's not the problem, despite what the message tells you. Problem is, you can't use it since your system has likely been modified (like most vendor system components are) to work with your particular system. The firmware update on the Sony site is ONLY for OEM players that are not modified for use on 3rd party systems. Attempting to flash your drive with it will likely result in a program halt before it even begins - if it starts, it'll likely render the drive unusable.

The problem stems from the new Blu-Ray 2.0 disks having problems with players / programs not updated to play the newer update. HP solved the issue by updating their player's configuration, which is Quickplay, - QP is a HP OEM customized version of Cyberlink's Power DVD. For those wondering, version 3.7, updated from within QP, will take care of the problem.

If your system came with the BC-5500A, it should have its own installed customized player, just like all vendor bought systems do - ASUS uses a modified version of WinDVD, but unless it's updated to the most current configuration of the VENDOR program (not the OEM version) you'll likely still have problems.

If you're using a street purchased full version of WinDVD, check their forums - I guarantee this topic is a widespread one, as I help people with this same problem who have HP systems several times a week either here or other forums.

[Slasherfan]

Originally Posted by CyberVisions

If you're using a street purchased full version of WinDVD, check their forums - I guarantee this topic is a widespread one, as I help people with this same problem who have HP systems several times a week either here or other forums.

They don't seem to have forums.

[Slasherfan]

Here is an E-mail response from Corel

Normally it is the AACS keys that are needed to be updated when you have the Bluray. AACS (Advanced AACS Content System) is applied to protect Blu-ray contents. For enhanced security, the AACS Key in WinDVD will require updating every 18 months. Updating your WinDVD 9 AACS Key is quick and easy, and allows you to continue enjoying your Blu-ray Disc movies. Please visit this site to learn how to update the AACS key.

I can't figure out how to update this on Win DVD. I tried to follow the instuctions but can't find and AACS key to download.

[Slasherfan]

Do you think if I went back to the shop I got this (A Sony Center) they would be able to update it for me?

[rdodolak]

Originally Posted by Slasherfan

Firmware update released today, downloaded it, restarted computer and it is STILL NOT WORKING!!!!!!

SlasherFan,

Did you mean a patch update for WinDVD 8 or did you actually mean a firmware update for the drive?

The reason I ask is beacuse Sony UK just released a patch update for WinDVD 8 yesterday. If you meant the later, try installing this update to see if it corrects the playback issue.

Link to all software updates:
http://support.vaio.sony.co.uk/downl...=VGN-FW&m=3341

Direct link to WinDVD 8.0.9.617 - Releases 21/11/2008:
http://support.vaio.sony.co.uk/downl...0000166424.htm

EDIT: Also, have you tried updating through the VAIP Update software? If not, here is some future info provided by Sony.

Tip: if you want to keep track of which updates are already installed, and to make sure your computer is up-to-date, the best way to do this is to use VAIO Update, which comes preinstalled on all VAIOs sold since 2004. You can access VAIO Update through the icon in the taskbar.

[Slasherfan]

Originally Posted by rdodolak

SlasherFan,

Did you mean a patch update for WinDVD 8 or did you actually mean a firmware update for the drive?

The reason I ask is beacuse Sony UK just released a patch update for WinDVD 8 yesterday. If you meant the later, try installing this update to see if it corrects the playback issue.

Link to all software updates:
http://support.vaio.sony.co.uk/downl...=VGN-FW&m=3341

Direct link to WinDVD 8.0.9.617 - Releases 21/11/2008:
http://support.vaio.sony.co.uk/downl...0000166424.htm

EDIT: Also, have you tried updating through the VAIP Update software? If not, here is some future info provided by Sony.

Damn, it wasn't a upgrade, just the patch update, I still have DVD 8 and this didn't resolve the issue.

[rdodolak]

Originally Posted by Slasherfan

Damn, it wasn't a upgrade, just the patch update, I still have DVD 8 and this didn't resolve the issue.

Is you copy of WinDVD 8 now showing up as version 8.0.9.617? I really believe it's an issue with the software and until Corel fixes it nothing can been done on the user end.

This link shows another forum discussion, from a week ago, that discusses apparent issues with a new but more complex BD+ encryption found on Fox titles. According to this thread PowerDVD is also giving a similar type of error message. It mentions that Futurama: Benders Game is one of the titles with this issue.

http://episteme.arstechnica.com/eve/...r/955000365931

Sorry, but I don't have that title otherwise I would try it to see if I would experience a similar problem.

EDIT: Here's a link to another forum stating even the latest version of WinDVD 9 Plus Blu-ray (9.0.14.91_63207), as well as AnyDVD HD, also has this issue.

http://www.avsforum.com/avs-vb/showt...6#post15013116

All I can say is that it appears that Fox needs to be blamed for this snafu.

[rdodolak]

I was tying to help the user to find the correct patch for Win DVD 8. The manufacturer is relevant because they do release patch updates for the OEM software they support; hence the connection of why I was asking.

I also had an OEM copy of WinDVD 8 and went through the same issues. The patches released by Corel will not install since it DOES detect that it's an OEM copy.

EDIT: To clarifiy when I say OEM (Original Equipment Manufacturer), any commercial software that comes with a computer when it's purchased from the computer manufacturer is considered an OEM software copy.

[Slasherfan]

This may be a silly question and I don't feel like starting a new thread about it. I'm getting a proper Blu Ray player next week, any way I can just set my Laptop to play American Blu Rays only without buying extra soft ware and I can use my player for the UK ones.

[dadkins]

Originally Posted by Slasherfan

This may be a silly question and I don't feel like starting a new thread about it. I'm getting a proper Blu Ray player next week, any way I can just set my Laptop to play American Blu Rays only without buying extra soft ware and I can use my player for the UK ones.

Region coding on computers for Blu-ray are handled by the playback software - not the drive.

Set the player software to Region A and you're good!

[hamisht]

speaking of that Quickplay software, does that allow you to select HDMI for the audio output? to get DTS HD MA etc?

[torb]

New discs doesn't seem to be the problem on my HP HDX Dragon with Optiarc BD ROM BC-5500A... I can't play movies I have played before any longer, all I get is a message telling me to insert a disc. I have upgraded Quickplay to the latest release (even though it tells me an update is available all the time). So new discs/format is not the problem, as I can't play old discs, either.... and I haven't installed any third party players....

[macereal]

Hello everyone. I have been looking around this site and google for a bit now trying to find a solution to my problem here. The problem I have is that the blu-ray drive on this laptop is no longer playing any blu-ray. When I first got the laptop I tried some blu-rays and it worked then, but ever since then.. Nothing! It will not load or do anything, just sits there showing there is nothing in the drive. Some things I read said to find a firmware update for the blu-ray driver itself (its the Optiarc BD ROM BC-5500A). Others say to just update the laptops default player (being QuickPlay). I updated QuickPlay to 3.7 which is the newest version and I still have the same problem. Nothing is ever showed to be loaded in the drive. Nothing plays. I dont know what to do? anyone have an idea?

http://h10025.www1.hp.com/ewfrf/wc/p...&lang=en&cc=us

http://www.newegg.com/Product/Produc...82E16834147750

those are some links to this laptop. It is just getting a little annoying that I cant play a blu-ray though that was a reason I got this laptop.

-thank you-

Basically the same problem as the previous poster!!!! normal dvds seem to work fine.