Need Firmware update for Optiarc BD Rom BC-5500A

[prerich]

Originally Posted by Slasherfan

I don't know what happened to my last topic about this, I accidentally put in the wrong drive and went to edit it, then it went odd.
Anyway, I have the above mentioned drive, I got Futurama: Bender's Game on Blu Rayand it keeps telling me I need to update Firmware for it to play. I use InterwinDvd (Off topic, any better player you could suggest for Blu Ray on a laptop?). I check the websites, I have the most up to date firmware I think, I can't find any newer ones, mine appears to be 1.79.
My Laptop is a VGN-FW11M, it's internal drive, came with it.
I'd be thankful for any help, had this movie for about 2 weeks now and still nothing. I right clicked the driver and clicked Update Driver, it said mine is the most up to date.

Try TotalMedia Theatre at www.arcsoft.com and see if it works then. It may be a problem with InterwinDVD (I would go for WINDVD 9 Plus Bd if I wanted to use the windvd product) Try the trial version of TMT though (it will let you play BD). Tell me what happens.

[Slasherfan]

Originally Posted by prerich

Try TotalMedia Theatre at www.arcsoft.com and see if it works then. It may be a problem with InterwinDVD (I would go for WINDVD 9 Plus Bd if I wanted to use the windvd product) Try the trial version of TMT though (it will let you play BD). Tell me what happens.

I can't seem to find a trial version of TMT, also trial versions of WINDVD 9 don't support BLu Ray.

[Slasherfan]

I got WInDVD Plus BLu Ray, latest version, STILL getting Firmware update messages.

[rdodolak]

Originally Posted by Slasherfan

I got WInDVD Plus BLu Ray, latest version, STILL getting Firmware update messages.

If you bought the retail version of WinDVD 9 Plus Blu-ray, you can find the latest update here:

http://www.corel.com/servlet/Satelli...=1217273655849

Edit: The laptop model you lmentioned isn't listed by Sony on their support website.

http://esupport.sony.com/perl/select...6,66,9,70,5,72

Is it a typo? If not where did you purchse the laptop?

[Slasherfan]

Originally Posted by rdodolak

If you bought the retail version of WinDVD 9 Plus Blu-ray, you can find the latest update here:

http://www.corel.com/servlet/Satelli...=1217273655849

Edit: The laptop model you lmentioned isn't listed by Sony on their support website.

http://esupport.sony.com/perl/select...6,66,9,70,5,72

Is it a typo? If not where did you purchse the laptop?

got it in a sony store. This is it.
http://www.amazon.co.uk/Sony-VGN-FW1...6477389&sr=8-2

[rdodolak]

Originally Posted by Slasherfan

got it in a sony store. This is it.
http://www.amazon.co.uk/Sony-VGN-FW1...6477389&sr=8-2

That explains it ... since you have a Sony laptop from the UK this would be the appropriate link for any software drivers/firmware updates from Sony. However, it doesn't seem that they have any posted.

I also had an OEM copy of WinDVD 8 and many users (including myself) had issues with discs playing that only a software update would fix. Unfortunatley, you at the mercy of the OEM company to release an update.

I'd recommend calling Sony UK to see if they have any updates for the WinDVD software that might not be posted to the web site yet.

http://support.vaio.sony.co.uk/downl...=VGN-FW&m=3341

As far as I understand, those instructions are only relevant to WinDVD 9. Is your copy version 9 or the more prevalent version 8? Here are more instructions on the ACCS key update process:

http://www.corel.com/servlet/Satelli...=tab2&tabview=

EDIT:

Here is the number for Corel Technical Support:

US & Canada
1-877-662-6735
0900 to 1900 EST

UK
0800 376 9271
0900 to 1700 GMT & CET

[Slasherfan]

Firmware update released today, downloaded it, restarted computer and it is STILL NOT WORKING!!!!!!

[CyberVisions]

Originally Posted by rdodolak;1298248
Edit: The laptop model you lmentioned isn't listed by Sony on their support website.

[url

http://esupport.sony.com/perl/select-system.pl?PRODTYPE=1,24,26,66,9,70,5,72[/url]

Is it a typo? If not where did you purchse the laptop?

It doesn't matter if the laptop is Sony or not, or if it's supported by them - the BD-ROM drive is, which is what the thread discussion is about.

Originally Posted by Slasherfan

They don't seem to have forums.

Well, I never did give Corel much credit for having good support. What really sucks is that compared to Corel and ASUS, HP is actually not bad....

It still makes no difference - you can't use the Sony firmware update because it's an OEM drive update only. The reason the 3rd party vendors haven't uploaded their version of it is because they fixed the problem with a software update.

I know that others have gotten through this with WinDVD updates. If you have a purchased copy of it, call Corel and tell them what the problem is, and ask them to point you to the right update - it's an automatic "NO" if you don't ask.

[rdodolak]

Originally Posted by CyberVisions

It doesn't matter if the laptop is Sony or not, or if it's supported by them - the BD-ROM drive is, which is what the thread discussion is about.

I was simply trying to help SalsherFan out with the problem.

If SlasherFan has an OEM copy of WinDVD that came with the Sony Laptop, it absolutely does matter because any patches released by WinDVD won't install. SlasherFan would need to receive an OEM patch update from Sony.