HELP: Blu-ray froze while watching in PS3 and now it won't read disks! - Blu-ray Forum

BIRD status · 12-20-2008, 10:44 PM

I was watching superbad blu ray in my PS3 and it just randomly froze. I ejected it and put it back in to only a black screen. I tried restarting the maching, other blu rays, games, dvds etc but the PS3 won't recognize any disk.

All of the other features still work (psn store, downloaded games, etc.) Anything I can do? It's a 40gb i've had for less than a year from best buy. I did not purchase their warranty, but Sony should have a manufacturer warranty right?

thanks!

guitarist155 · 12-20-2008, 11:26 PM

sony has a 1 year warranty. go to playstation.com then click ps3 and find the help section, you just find the problem and click on it ( ps3 won't read disk ) it will then walk you through how to send it in. i just did mine a couple weeks ago and it only took about a week to get back.

Sadly, Your laser has died

BIRD status · 12-20-2008, 11:30 PM

thank you!

Geech · 12-21-2008, 03:06 PM

This happened to my 40 Gig on Wed. I was playing GTA IV and it froze. Then it wouldn't read Games or Blu-Rays. But the DVD player worked. Luckily I had the Best Buy warranty. I took it in 3 hours after it happened and got a 80 Gig + Motorstorm: Pacific Rift at no additional cost.

Nealten10 · 12-21-2008, 03:19 PM

My playstation did the same thing 2 weeks ago and it was the 40gb as well... I think its all the 40gb doing it... I just shipped mine off to get fix

guitarist155 · 12-21-2008, 03:27 PM

Quote:

Originally Posted by Nealten10

My playstation did the same thing 2 weeks ago and it was the 40gb as well... I think its all the 40gb doing it... I just shipped mine off to get fix

it's really all of them, mine was the first gen of 80g

troozdell · 12-21-2008, 03:29 PM

My 80gb with BC did this a few weeks ago. It took me about 10 days from the time I got the box from Sony to get it back. Everything has been working great. Just make sure you backup all of your save files, I'm sure you don't want to have to play through all those games again.

12-20-2008, 10:44 PM	#1
BIRD status Member Member since:May 2008 Location:New Jersey	HELP: Blu-ray froze while watching in PS3 and now it won't read disks! I was watching superbad blu ray in my PS3 and it just randomly froze. I ejected it and put it back in to only a black screen. I tried restarting the maching, other blu rays, games, dvds etc but the PS3 won't recognize any disk. All of the other features still work (psn store, downloaded games, etc.) Anything I can do? It's a 40gb i've had for less than a year from best buy. I did not purchase their warranty, but Sony should have a manufacturer warranty right? thanks!

Similar Threads
thread	Forum	Thread Starter	Replies	Last Post
Watching Blu Ray over component on a PS3	Newbie Discussion	GromReaper	14	04-15-2009 02:45 PM
What speaker should I get for watching Blu-ray on My PS3?	Home Theater General Discussion	mugupo	3	11-24-2008 01:10 PM
Playing mp3 while watching a blu-ray on ps3?	Blu-ray Players and Recorders	Brandon	15	10-24-2008 12:22 AM
Is watching a blu ray on a laptop comparable to watching it on a stand alone?	Blu-ray PCs, Laptops, Drives, Media and Software	mcdaking84	26	08-06-2008 04:46 AM
PS3 Issue--Watching Blu-Ray in DD 5.1 - Fixed	Blu-ray Players and Recorders	Gerry	4	06-07-2007 03:47 PM

12-20-2008, 11:26 PM	#2
guitarist155 Special Member Top ranked HT gallery Member since:Jan 2008 Location:nashville Home Theater Gallery:45 4K collection:11 Blu-ray collection:134 DVD collection:3 Blu-ray reviews:2 Trading Score:1	sony has a 1 year warranty. go to playstation.com then click ps3 and find the help section, you just find the problem and click on it ( ps3 won't read disk ) it will then walk you through how to send it in. i just did mine a couple weeks ago and it only took about a week to get back. Sadly, Your laser has died

12-20-2008, 11:30 PM	#3
BIRD status Member Member since:May 2008 Location:New Jersey	thank you!

12-21-2008, 03:06 PM	#4
Geech Active Member Member since:Nov 2007 Location:Reading, PA Blu-ray reviews:2	This happened to my 40 Gig on Wed. I was playing GTA IV and it froze. Then it wouldn't read Games or Blu-Rays. But the DVD player worked. Luckily I had the Best Buy warranty. I took it in 3 hours after it happened and got a 80 Gig + Motorstorm: Pacific Rift at no additional cost.

12-21-2008, 03:19 PM	#5
Nealten10 Active Member Member since:Nov 2008 Location:Louisiana 4K collection:35 Blu-ray collection:484 Blu-ray reviews:2	My playstation did the same thing 2 weeks ago and it was the 40gb as well... I think its all the 40gb doing it... I just shipped mine off to get fix

12-21-2008, 03:29 PM	#7
troozdell Member Member since:May 2008 Location:Kentucky Home Theater Gallery:10 Blu-ray collection:120 Trading Score:28	My 80gb with BC did this a few weeks ago. It took me about 10 days from the time I got the box from Sony to get it back. Everything has been working great. Just make sure you backup all of your save files, I'm sure you don't want to have to play through all those games again.

Best PS3 Game Deals