Fractured Blu-ray discs

[Gozzi]

I rent discs by mail, regular DVD and BluRay, from a big national firm. I have received several fractured BluRay discs which were unplayable. I've had scratched DVDs that wouldn't play but not cracked ones. Is there something about the BluRay disc structure that renders it more vulnerable?

Gozzi

[Batman1980]

Uh no from what I can tell blu-rays are far more durable and far tougher than DVDs, not sure how they would've gotten that damaged unless someone was smashing them against something.

[mjbethancourt]

I've run into that too... cracks originating from the center, before I've even had the chance to use the disc. So far it's only been games, not movies. Maybe they're being horribly mishandled by shippers/merchandisers?

[Mr.White]

Originally Posted by mjbethancourt

I've run into that too... cracks originating from the center, before I've even had the chance to use the disc. So far it's only been games, not movies. Maybe they're being horribly mishandled by shippers/merchandisers?

As for the cracks,never had one on a Blu,dont want any either,have had them happen on DVD's on a very minor occasion,from stubborn discs that that dont want to budge,i'm talking about these hard plastic DVD cases that Anchor Bay and others uses for TV seasons,i'm sure you all know the cases i
m talkin' about,the plastic is real brittle and super fragile,handle w/ care!

[Rojas]

Originally Posted by Mr.White

As for the cracks,never had one on a Blu,dont want any either,have had them happen on DVD's on a very minor occasion,from stubborn discs that that dont want to budge,i'm talking about these hard plastic DVD cases that Anchor Bay and others uses for TV seasons,i'm sure you all know the cases i
m talkin' about,the plastic is real brittle and super fragile,handle w/ care!

oh i hate those, High School Musical 3 came bolted to one of those.
i replaced the case with a standard blue ray case.
they will crack the disk they are very hard to remove.

[lch]

i'm sure people don't really take care of stuff that they don't own, eg rental.

[Borris]

Originally Posted by mjbethancourt

I've run into that too... cracks originating from the center, before I've even had the chance to use the disc. So far it's only been games, not movies. Maybe they're being horribly mishandled by shippers/merchandisers?

I had this happen a couple of months ago with my Netflix, lasting about 3 weeks. I decided to look into it to find out what the cause for the suddenly numerous cracked discs was. Turns out that the post office is supposed to hand-process Netflix and Blockbuster discs if they are equiped with the newest automated sorting machines. My post office had recently upgraded to new processing equipment and the torque settings on the automated sorting machines was causing the discs to crack under the pressure (higher torque settings = higher parcel per minute processing average). I spoke with both my post office and Netflix and it turns out that the overnight crew at the post office had arbitrarily decided to just run the discs through the automated sorter to save the time that was needed to hand-sort the discs. Every disc processed by this crew got cracked. Netflix followed up with my local post office as well and I haven't had a cracked disc since.

[Gozzi]

I had a long conversation with the folks at Netflix and they are in agreement with JK and boris. I got 3 separate BluRay discs from Netflix yesterday and each one had a 6-10mm radial crack. I've previously gotten discs with two opposing cracks. Netflix is saying the scratch resistant coating on BluRay discs makes them more brittle then if the post office is sending them through roller lines cracking results. Netflix claims they're looking for a better packaging/mailing system but....
Good luck

[jstutman]

Maybe like gamefly uses? The hardboard sleeve?

[tor]

Originally Posted by Gozzi

Netflix is saying the scratch resistant coating on BluRay discs makes them more brittle

I can believe this. I remember a discussion on hardness vs. brittleness on the Mythbusters episode about exploding hammers. Make a hammerhead too hard, and it will also become too brittle to be useful.

[liannagreyson]

Very nice post with a ton of informative information. I really appreciate the fact that you approach these topics from a stand point of knowledge and information
instead of the typical “I think” mentality that you see so much on the internet these days.