Sony BDP-S350 and BB price guarantee

[MrRoy]

I was wondering if anyone knows if Bestbuy likes their customers to offer price protection to items after 30 days?
I bought my BDP-S350 for $399 on 8/20 and this weekend it drops to $299. So, it is about a week after the 30 days. It is a real bite in the @$$ when something like this happens .

[sokrman14]

They will tell you that they are not allowed to, and that there is nothing they can do about it, but if they really want to they will. You better have a friend at customer service, or know a manager, because it is rare that they do.

[blu-bee]

Got mine on 9-7, so fortunately just under the 30 days, gotta run over to BB tomorrow morning 10AM. Anyone know if it is just as simple as walking up to customer service with your receipt in one hand and the new flyer in the other and asking for the price match? Or is there more to it?

Hey sokrman14, where at in Ventura county?

[bigpapy]

Originally Posted by MrRoy

I was wondering if anyone knows if Bestbuy likes their customers to offer price protection to items after 30 days?
I bought my BDP-S350 for $399 on 8/20 and this weekend it drops to $299. So, it is about a week after the 30 days. It is a real bite in the @$$ when something like this happens .

Sorry my friend but BB customer servise sucks

[McLaren58]

Originally Posted by bigpapy

Sorry my friend but BB customer servise sucks

that is why i will never give my money to them anymore. When i bought my TV from them it took 2 hours to price match it. I was price matching it with another store that closed at 6pm and went to BB at 7. They told me the other store had refurbished units(false) for that price. I asked them how they talked to the other store since they were closed.... Um...thats what my manager said. then later that week BB advertised my TV for the lowered price. I went back in for the price match guarantee and they had to mail it to me in the form of a check. It took 1.5 months till i saw the check. To this day i haven't spent $.01 at that store. They will tell you anything about any product to get your money. I had one guy tell me the PS3 would bitstream HD audio and the 40gb would play PS2 games. I called him on his BS and he just walked away. We should start a "boycott Bestbuy thread" and have everyone tell their horror stories so everyone knows to shop elsewhere. Then we can sit back and watch the giant corp crumble and have the Gov bail them out.

[overdrive00]

Man,

I just bought my system way too early. I got a S300 last November......

[sokrman14]

Originally Posted by blu-bee

Got mine on 9-7, so fortunately just under the 30 days, gotta run over to BB tomorrow morning 10AM. Anyone know if it is just as simple as walking up to customer service with your receipt in one hand and the new flyer in the other and asking for the price match? Or is there more to it?

Hey sokrman14, where at in Ventura county?

I actually moved to Nebraska recently, but I used to live in Camarillo

[poogie]

Originally Posted by McLaren58

that is why i will never give my money to them anymore. When i bought my TV from them it took 2 hours to price match it. I was price matching it with another store that closed at 6pm and went to BB at 7. They told me the other store had refurbished units(false) for that price. I asked them how they talked to the other store since they were closed.... Um...thats what my manager said. then later that week BB advertised my TV for the lowered price. I went back in for the price match guarantee and they had to mail it to me in the form of a check. It took 1.5 months till i saw the check. To this day i haven't spent $.01 at that store. They will tell you anything about any product to get your money. I had one guy tell me the PS3 would bitstream HD audio and the 40gb would play PS2 games. I called him on his BS and he just walked away. We should start a "boycott Bestbuy thread" and have everyone tell their horror stories so everyone knows to shop elsewhere. Then we can sit back and watch the giant corp crumble and have the Gov bail them out.

Check out walmart for $298.00. They'll ship it to you for free (store site shipping). In regards with another giant corp crumble and gov't bailing them out, be careful on what you wish for. This is our money you want to give them (our tax money).

[McLaren58]

Originally Posted by poogie

Check out walmart for $298.00. They'll ship it to you for free (store site shipping). In regards with another giant corp crumble and gov't bailing them out, be careful on what you wish for. This is our money you want to give them (our tax money).

I gotta start using the Italics button more often. I'm a very sarcastic person and its hard to interperate in text. But i would like to see BB crumble!

[mediaguy]

Originally Posted by blu-bee

Got mine on 9-7, so fortunately just under the 30 days, gotta run over to BB tomorrow morning 10AM. Anyone know if it is just as simple as walking up to customer service with your receipt in one hand and the new flyer in the other and asking for the price match? Or is there more to it?

You should be able to just go with your receipt and the payment method you used to pay for it. I've done that several times with no problem at several Best Buys.

(Just to avoid the hassle here... I don't work at Best Buy or know anybody who does ... I've just never had a problem with getting price refund within 30 days .... I've never tried price match, I've heard that's difficult if not impossible as BB slightly changes the product number to get around that.)

[HDPlasma]

Originally Posted by mediaguy

You should be able to just go with your receipt and the payment method you used to pay for it. I've done that several times with no problem at several Best Buys.

(Just to avoid the hassle here... I don't work at Best Buy or know anybody who does ... I've just never had a problem with getting price refund within 30 days .... I've never tried price match, I've heard that's difficult if not impossible as BB slightly changes the product number to get around that.)

Same here.
They will price match ONCE no questions asked if under the 30 days.
Just need your receipt and maybe the card used for payment(if cash was not used.)

I've even had them give me free movies when the player I bought included 3 free movies 2 weeks later.


I've also had them drop the price of an HDTV LCD down $300 to price match a Frys ad. Took a whole 5 minutes for manager approval.

[blu-bee]

Thanks mediaguy and HDPlasma. I rarely shop at BB and haven't gone through the process.