Panasonic 40PZ80U--Pixel Issue - Blu-ray Forum

BoschRock · 10-15-2008, 10:47 PM

I recently (3 days prior) bought a Panasonic 42PZ80U. While using a SD card to break the panel in, I noticed two pixels that seem to have issues.

1st: Seems to be incapable of displaying green. When I am viewing a completely green screen, the pixel is black; when I am viewing a non-green screen, the pixel is an off-color (usually redish).

2nd: Seems to be incapable of displaying red. I only notice this pixel missing on solid red screens (on other colors, it appears completely normal).

Is this fixable? Do you believe I could exchange the set at Circuit City? Is it worth it or should I just suck it up (I can't see the pixels from normal viewing distance)?

JasonR · 10-15-2008, 10:49 PM

I would exchange it. You might not be able to notice it at a distance, but why would you want a brand new product that doesn't function correctly?

crazyBLUE · 10-15-2008, 10:52 PM

CC return policy is 30 days I think !! Return it & get another one !!!

Moefiz · 10-15-2008, 10:54 PM

Quote:

Originally Posted by crazyBLUE

CC return policy is 30 days I think !! Return it & get another one !!!

Yep...30 day return for a full refund or exchange...

I would also return it and get another one.

Sonny · 10-15-2008, 11:02 PM

Take it back!! Its brand new & should be perfect, its a Panasonic for God sakes!! Get another one!! Getting a bad 'Panny' (you have shown that it does happen though

) is like having 10 PS3's crapout on you in 10 days!!

BoschRock · 10-15-2008, 11:04 PM

Quote:

Originally Posted by Sonny

Take it back!! Its brand new & should be perfect, its a Panasonic for God sakes!! Get another one!! Getting a bad 'Panny' (you have shown that it does happen though

) is like having 10 PS3's crapout on you in 10 days!!

It figures it'd happen to me!

Also, I just noticed another dead pixel on the blue screen! ARGH!

sarge1976 · 10-15-2008, 11:40 PM

I would definitly return it and get another one

BoschRock · 10-15-2008, 11:43 PM

Will Circuit City let me exchange the television due to pixel issues? I know certain companies have issues with returns/exchanges due to pixel concerns.

crazyBLUE · 10-15-2008, 11:54 PM

Take it back! Its not going to matter whats wrong . CC has to take IT !!

BoschRock · 10-16-2008, 12:05 AM

Well, I'm pretty sure I'll be returning it. It's just a hassle for me, since I'll have to borrow a truck. I am just praying the replacement doesn't have these issues!

PanasonicPlasmaMan · 10-16-2008, 12:38 AM

Circuit City will let you return it for 30 days as long as the tv is in one piece. And if they don't they will certainly exchange it.

BoschRock · 10-16-2008, 02:52 AM

Quote:

Originally Posted by Circuit City

Circuit City will let you return it for 30 days as long as the tv is in one piece. And if they don't they will certainly exchange it.

I'm only looking to exchange it--I love the TV.

10-15-2008, 10:47 PM	#1
BoschRock Senior Member Member since:Sep 2008 Location:Portland, OR Blu-ray collection:16 Trading Score:3	Panasonic 40PZ80U--Pixel Issue I recently (3 days prior) bought a Panasonic 42PZ80U. While using a SD card to break the panel in, I noticed two pixels that seem to have issues. 1st: Seems to be incapable of displaying green. When I am viewing a completely green screen, the pixel is black; when I am viewing a non-green screen, the pixel is an off-color (usually redish). 2nd: Seems to be incapable of displaying red. I only notice this pixel missing on solid red screens (on other colors, it appears completely normal). Is this fixable? Do you believe I could exchange the set at Circuit City? Is it worth it or should I just suck it up (I can't see the pixels from normal viewing distance)? Last edited by BoschRock; 10-15-2008 at 10:51 PM.

10-15-2008, 11:43 PM	#8
BoschRock Senior Member Member since:Sep 2008 Location:Portland, OR Blu-ray collection:16 Trading Score:3	Will Circuit City let me exchange the television due to pixel issues? I know certain companies have issues with returns/exchanges due to pixel concerns. Last edited by BoschRock; 10-15-2008 at 11:47 PM.

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10-15-2008, 10:49 PM	#2
JasonR Super Moderator Top contributor Member since:Nov 2007 Trading Score:12	I would exchange it. You might not be able to notice it at a distance, but why would you want a brand new product that doesn't function correctly?

10-15-2008, 10:52 PM	#3
crazyBLUE Moderator Top ranked HT gallery Top contributor Member since:Aug 2008 Location:Pacific Northwest Home Theater Gallery:89 Blu-ray collection:479 DVD collection:1 Blu-ray reviews: 38 Trading Score:30	CC return policy is 30 days I think !! Return it & get another one !!!

10-15-2008, 11:02 PM	#5
Sonny Blu-ray Ninja Member since:Aug 2007 Home Theater Gallery:8 Blu-ray reviews:6 Trading Score:1	Take it back!! Its brand new & should be perfect, its a Panasonic for God sakes!! Get another one!! Getting a bad 'Panny' (you have shown that it does happen though ) is like having 10 PS3's crapout on you in 10 days!!

10-15-2008, 11:40 PM	#7
sarge1976 Power Member Member since:Nov 2007 Location:Shillington,PA Home Theater Gallery:22 Blu-ray collection:1038 Blu-ray reviews:6 Trading Score:4	I would definitly return it and get another one

10-15-2008, 11:54 PM	#9
crazyBLUE Moderator Top ranked HT gallery Top contributor Member since:Aug 2008 Location:Pacific Northwest Home Theater Gallery:89 Blu-ray collection:479 DVD collection:1 Blu-ray reviews: 38 Trading Score:30	Take it back! Its not going to matter whats wrong . CC has to take IT !!

10-16-2008, 12:05 AM	#10
BoschRock Senior Member Member since:Sep 2008 Location:Portland, OR Blu-ray collection:16 Trading Score:3	Well, I'm pretty sure I'll be returning it. It's just a hassle for me, since I'll have to borrow a truck. I am just praying the replacement doesn't have these issues!

10-16-2008, 12:38 AM	#11
PanasonicPlasmaMan Special Member Member since:Jul 2008 Location:California Home Theater Gallery:14 Blu-ray collection:25 Blu-ray reviews:1 Trading Score:18	Circuit City will let you return it for 30 days as long as the tv is in one piece. And if they don't they will certainly exchange it.

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