This problem is doing my head in. - Blu-ray Forum

danny251 · 02-25-2009, 06:12 PM

That's the error message I get from PowerDVD when I try to play 300 in Blu-Ray.
I updated my LiteOn BD O DH4O1S to the latest firmware and yet I still get the message.

Any ideas what I could do?
Cheers

caliminius · 02-25-2009, 06:17 PM

Quote:

Originally Posted by danny251

That's the error message I get from PowerDVD when I try to play 300 in Blu-Ray.
I updated my LiteOn BD O DH4O1S to the latest firmware and yet I still get the message.

Any ideas what I could do?
Cheers

Any chance it's actually an HD DVD? Just thinking maybe Warner screwed up like they did with some of the Harry Potter discs. Do you know if it will play on a regular Blu-Ray player?

danny251 · 02-25-2009, 06:19 PM

Deffo a Blu-ray.
Yeah it works on my mates PS3 perfectly.
cheers anyway

DavePS3 · 02-25-2009, 06:28 PM

Seems like a firmware formatting issue. I'd check with the manufacturer.

danny251 · 02-25-2009, 06:30 PM

Quote:

Originally Posted by DavePS3

Seems like a firmware formatting issue. I'd check with the manufacturer.

So what does that mean then?
Anything I can fix?

tlmaclennan · 02-25-2009, 08:21 PM

I got that a couple times. I don't anymore, but I'm not sure what fixed it. What version of PowerDVD do you have?

danny251 · 02-25-2009, 08:22 PM

Wish you knew

lol
I have tested both 7 and 8 with no luck

tlmaclennan · 02-25-2009, 08:28 PM

I also have the same blu-ray drive. If I remember correctly the latest version of PowerDVD 8 Ultra (build 2521) was the one that gave me problems. I have found that the previous version (build 2217) was much better, though I think the one before that (can't remmber the build #) is what I currently use. It is the most stable on my computer.

I also prefer version 8 over 7.

smiley · 02-25-2009, 08:35 PM

If you have the newest version and are still getting this error try cyberlink support. I have found them very usefull. Are you able to play other BDs? I have played 300 under both 7 and 8 without issues.

danny251 · 02-25-2009, 08:48 PM

Thanks for the help guys.
I enabled hardware acceleration of my graphics card in PowerDvd and it worked

Munstrom · 02-26-2009, 03:10 PM

Apologies for hijacking your thread but I have the exact same problem however enabling hardware acceleration does nothing.What I did find to work however was powerdvd 7.3, I've tried v8 ultra, arcsoft tmt, corel windvd and all of them come up with the unsupported disc on all of my blu-rays, planet earth, troy, hitman and apocalypto so I know it's no just related to one disc.
Because I'm forced to use an older version of the software I believe it's responsible for "tearing" on the screen, I'll seen distinct lines horizontally that provide a mild distortion, most noticebly in Planet Earth however I've seen it in troy as well, they're only in some scenes but do spoil it somewhat.
Does anyone have any idea why nothing except powerdvd 7.3 will play my blu-rays?

02-25-2009, 06:12 PM	#1
danny251 Junior Member Member since:Feb 2009	This problem is doing my head in. That's the error message I get from PowerDVD when I try to play 300 in Blu-Ray. I updated my LiteOn BD O DH4O1S to the latest firmware and yet I still get the message. Any ideas what I could do? Cheers

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02-25-2009, 06:19 PM	#3
danny251 Junior Member Member since:Feb 2009	Deffo a Blu-ray. Yeah it works on my mates PS3 perfectly. cheers anyway

02-25-2009, 06:28 PM	#4
DavePS3 Blu-ray Guru Member since:Jan 2007 Location:Toronto Home Theater Gallery:56 Blu-ray reviews:1 Trading Score:1	Seems like a firmware formatting issue. I'd check with the manufacturer.

02-25-2009, 08:21 PM	#6
tlmaclennan Senior Member Member since:Dec 2008 Location:Garden Grove, CA Home Theater Gallery:21 Blu-ray collection:121 Trading Score:1	I got that a couple times. I don't anymore, but I'm not sure what fixed it. What version of PowerDVD do you have?

02-25-2009, 08:22 PM	#7
danny251 Junior Member Member since:Feb 2009	Wish you knew lol I have tested both 7 and 8 with no luck

02-25-2009, 08:28 PM	#8
tlmaclennan Senior Member Member since:Dec 2008 Location:Garden Grove, CA Home Theater Gallery:21 Blu-ray collection:121 Trading Score:1	I also have the same blu-ray drive. If I remember correctly the latest version of PowerDVD 8 Ultra (build 2521) was the one that gave me problems. I have found that the previous version (build 2217) was much better, though I think the one before that (can't remmber the build #) is what I currently use. It is the most stable on my computer. I also prefer version 8 over 7.

02-25-2009, 08:35 PM	#9
smiley Active Member Member since:Jun 2007 Location:Barron, WI Blu-ray collection:144	If you have the newest version and are still getting this error try cyberlink support. I have found them very usefull. Are you able to play other BDs? I have played 300 under both 7 and 8 without issues.

02-25-2009, 08:48 PM	#10
danny251 Junior Member Member since:Feb 2009	Thanks for the help guys. I enabled hardware acceleration of my graphics card in PowerDvd and it worked

02-26-2009, 03:10 PM	#11
Munstrom Junior Member Member since:Feb 2009	Apologies for hijacking your thread but I have the exact same problem however enabling hardware acceleration does nothing.What I did find to work however was powerdvd 7.3, I've tried v8 ultra, arcsoft tmt, corel windvd and all of them come up with the unsupported disc on all of my blu-rays, planet earth, troy, hitman and apocalypto so I know it's no just related to one disc. Because I'm forced to use an older version of the software I believe it's responsible for "tearing" on the screen, I'll seen distinct lines horizontally that provide a mild distortion, most noticebly in Planet Earth however I've seen it in troy as well, they're only in some scenes but do spoil it somewhat. Does anyone have any idea why nothing except powerdvd 7.3 will play my blu-rays?

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